Bombardier Aerospace today strengthened its position as the maintenance and
repair service provider of choice for its European customers with the
appointment of industry veteran Ian Ludlow as General Manager of its Amsterdam
Service Centre.


Mr. Ludlow brings with him 30 years of experience in commercial and business
aircraft operations and maintenance, from numerous management and consulting
roles within the United Kingdom and Europe. He is widely recognized for his
ability to build strong relationships within the operator community and with
regulatory authorities, and for successfully managing aftermarket supply chains,
international deployment and business development. 


"Our Amsterdam Service Centre has become a pillar of support for the hundreds of
Bombardier business jet operators based in Europe. Ian's expertise and
entrepreneurial drive will lead the way forward as we deliver the
factory-trained expertise that exceeds what customers expect of an Original
Equipment Manufacturer (OEM) service team," said Stan Younger, Vice President,
Bombardier Aircraft Service Centres. "Ian has spent his entire career building
close ties with operators throughout Europe. The entire team is looking forward
to sharing knowledge and best practices to continue putting our customers
first." 


Bombardier's service centre at Amsterdam's Schiphol International Airport is one
of nine OEM service centres worldwide. Since it opened its doors in 2010, the
facility has responded to growing demand by boosting its staffing levels, adding
capabilities and renovating and expanding its installations. More than 560
Bombardier business jets are currently based in Europe, and the centre has
increased its average monthly visit rate each year since 2010.


In recent months, Bombardier has continued to expand its customer support
network for its European customers. The company opened its newest Regional
Support Office (RSO) in Farnborough, U.K. in July 2012 - the 10th Bombardier RSO
to open outside North America in the past four years. 


At the same time, Bombardier made major investments to increase parts
availability in Europe and around the world. The company expanded its footprint
and boosted inventory capacity at its new depot in Dubai, United Arab Emirates
in September 2012, and further optimized its worldwide parts distribution
network through its Frankfurt parts hub in December.


The Frankfurt facility is now able to accept customer part returns and part
exchanges, as well as certify parts and receive shipments directly from vendors,
allowing for reduced turnaround time for units, and increased parts availability
for customers in the region.


About Bombardier 

Bombardier is the world's only manufacturer of both planes and trains. Looking
far ahead while delivering today, Bombardier is evolving mobility worldwide by
answering the call for more efficient, sustainable and enjoyable transportation
everywhere. Our vehicles, services and, most of all, our employees are what make
us a global leader in transportation.


Bombardier is headquartered in Montreal, Canada. Our shares are traded on the
Toronto Stock Exchange (BBD) and we are listed on the Dow Jones Sustainability
World and North America Indexes. In the fiscal year ended December 31, 2012, we
posted revenues of $16.8 billion. News and information are available at
bombardier.com or follow us on Twitter @Bombardier.


Bombardier is a trademark of Bombardier Inc. or its subsidiaries.

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FOR FURTHER INFORMATION PLEASE CONTACT: 
Mark Masluch
Bombardier Aerospace
+1-514-855-7167
mark.masluch@aero.bombardier.com
www.bombardier.com
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