Hamilton Thorne Introduces Comprehensive Suite of Service and Support Offerings
June 16 2014 - 7:30AM
Marketwired
Hamilton Thorne Introduces Comprehensive Suite of Service and
Support Offerings
BEVERLY, MA and TORONTO, ON--(Marketwired - Jun 16, 2014) -
Hamilton Thorne Ltd. (TSX-VENTURE: HTL), a leading provider of
precision laser devices and advanced image analysis systems for the
fertility, stem cell and developmental biology research markets,
today announced the introduction of a comprehensive suite of
service plans, preventive maintenance and training offerings to
support its hardware and software products.
Hamilton Thorne's CASACareā¢ and LASERCareā¢ service plans offer
economical and comprehensive coverage against unexpected repair
costs and downtime. Three levels of service plans -- Basic,
Plus and Elite -- are available for both CASA and laser
systems. The three-tiered plans give customers the flexibility
to choose the features that best suit their needs.
The Plus and Elite service plans include a yearly on-site
Preventive Maintenance (PM) visit to help control costs and
maximize performance. By proactively replacing common wear and
tear parts and thoroughly checking and cleaning the system, annual
PM visits increase both system life and uptime plus reduce out of
pocket expense. All service plans include unlimited remote
assistance and may be purchased for multiple year terms for maximum
cost-effectiveness.
To complement the full-fledged service plans, Hamilton Thorne
also offers on-demand services, including depot and on-site
assessment and repair of equipment, preventive maintenance visits,
calibration services, and hardware and software training.
"We are very excited about the release of our new CASACare and
LASERCare service plans," said David Wolf CEO of Hamilton
Thorne. "These unique fixed-cost solutions build upon Hamilton
Thorne's industry leading customer support initiatives, while also
continuing to build value for our shareholders through the growth
of Hamilton Thorne's business model. Important milestones like this
have helped to position our product and service offering as best in
class in our industry which not only helps our customers but opens
up new market opportunities for the Company."
About Hamilton Thorne Ltd. (www.hamiltonthorne.com)
Hamilton Thorne designs, manufactures and distributes precision
laser devices and advanced imaging systems for the fertility, stem
cell and developmental biology research markets. It provides
novel solutions for Life Science that reduce cost, increase
productivity, improve results and enable research breakthroughs in
fertility, regenerative medicine, and stem cell research markets.
Hamilton Thorne's laser products attach to standard inverted
microscopes and operate as robotic micro-surgeons, enabling a wide
array of scientific applications and IVF procedures. Its
imaging systems improve outcomes in human IVF clinics and animal
breeding facilities and provide high-end toxicology
analyses.
Hamilton Thorne's growing customer base includes pharmaceutical
companies, biotechnology companies, fertility clinics, university
research centers, and other commercial and academic research
establishments worldwide. Current customers include world-leading
research labs such as Harvard, MIT, Yale, McGill, DuPont, Monsanto,
Charles River Labs, Jackson Labs, Merck, Novartis, Pfizer, and
Oxford and Cambridge.
Neither the Toronto Venture Exchange, nor its regulation
services provider (as that term is defined in the policies of the
exchange), accepts responsibility for the adequacy or accuracy of
this release.
Certain information in this press release may contain
forward-looking statements. This information is based on current
expectations that are subject to significant risks and
uncertainties that are difficult to predict. Actual results might
differ materially from results suggested in any forward-looking
statements. The Company assumes no obligation to update the
forward-looking statements, or to update the reasons why actual
results could differ from those reflected in the forward-looking
statements unless and until required by securities laws applicable
to the Company. Additional information identifying risks and
uncertainties is contained in filings by the Company with the
Canadian securities regulators, which filings are available at
www.sedar.com.
For more information, please contact: David Wolf President &
CEO Hamilton Thorne Ltd. 978-921-2050 Email Contact Michael Bruns
Chief Financial Officer Hamilton Thorne Ltd. 978-921-2050 Email
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