LAS VEGAS, July 19, 2019 /PRNewswire/ -- Laboratory Medicine
Consultants, Ltd. ("LMC") has been informed by Retrieval Masters
Creditors Bureau d/b/a American Medical Collection Agency ("AMCA")
of a data security incident involving the AMCA payment website.
AMCA is an independent collection agency that LMC and many other
entities used for debt collection. The incident is limited to
AMCA's systems. The security of LMC's systems was not
affected by this incident.
According to AMCA, on March 21,
2019, AMCA became aware of facts indicating there had been a
data security incident. After conducting an investigation, in May
of 2019, AMCA notified LMC about the incident and informed LMC that
an AMCA database containing information for some LMC patients had
been affected. However, at the time of AMCA's initial notification,
AMCA did not provide LMC with enough information for LMC to
identify potentially affected patients or confirm the nature of
patient information potentially involved in the incident, and LMC's
investigation is on-going. Based on the information provided by
AMCA, the following information belonging to LMC patients may have
been affected by the incident: patient names, addresses, phone
numbers, dates of birth, dates of service, balance information,
credit card or banking information and treatment provider
information. AMCA has advised LMC that its patients' social security numbers were not
involved in the incident. LMC does not provide AMCA
healthcare records such as laboratory results and clinical
history.
In response to the breach, AMCA sent notification letters to
approximately 4,200 LMC patients informing them that their names,
addresses, phone numbers, dates of birth, dates of service, balance
information, credit card or banking information and treatment
provider information may have been impacted. In addition,
based on the investigation and the information provided by AMCA,
LMC estimates that approximately another 143,400 patients may have
had their names, addresses, phone numbers, dates of birth, dates of
service, balance information and treatment provider information
impacted by this incident. For these patients, credit card
and banking information is not affected. The impact of this
incident is limited to laboratory services provided to patients in
the United States whose accounts
were referred for debt collection.
Individuals with questions about this incident or questions
about precautionary steps they can take may call 833-300-6928 for
additional information.
LMC takes the security of its patients' information very
seriously, including the security of data handled by vendors.
As a result of the investigation, LMC is no longer using AMCA for
collection efforts.
The privacy and protection of patient information is a top
priority. LMC greatly appreciates the patience and loyalty of
its patients as it works to respond to this incident.
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SOURCE Laboratory Medicine Consultants, Ltd.