Award follows advancements in
operations, accessibility and the traveller experience
MUSQUEAM TERRITORY and
RICHMOND, BC, April 17,
2024 /CNW/ - Vancouver International Airport
(YVR) was today named Best Airport in North America at the Skytrax World Airport
Awards in Frankfurt, Germany.
Skytrax is recognized as the world's premier international airport
awards, with honours assessed according to votes cast by more than
13-million passengers worldwide.
YVR last received Best Airport in North America in 2021, and since that time,
has successfully moved through the global pandemic and its impacts
to aviation with a focus on key strategic priorities for the
benefit of travellers, the community and the economy that supports
it.
"Regaining our top spot as Best Airport in North America is a result of the dedication
and hard work of our employees and everyone working here at YVR to
serve travellers and our community," said Tamara Vrooman, President & CEO at
Vancouver International Airport.
"From the team greeting people at our front doors, to those who
move cargo and bags, to security staff who keep us moving safely,
to those to maintain and clean our facilities – 26,000 people work
at our airport each and every day with pride and purpose. This
recognition belongs to them, and I want to acknowledge and thank
them for all their work this past year."
In 2023, YVR served 24.9 million travellers and implemented a
number of operational improvements, while increasing collaboration
with government and airlines, to build resilience and deliver a
more efficient, predictable travel experience. This includes
delivering accessibility programs and initiatives that meet the
diverse needs of travellers and employees, ranging from a new
Curbside Greeting program to sign language on information boards at
each departure gate.
The Skytrax World Airport Awards are globally recognized
and are voted on by air travellers via the single largest, annual
airport customer satisfaction survey, covering more than 550
airports. The survey and awards are independent of any airport
control or input. The survey evaluates the customer experience
across all frontline areas of airport service and facilities.
YVR is the only airport to receive the designation of Best
Airport in North America 14
times.
ABOUT YVR
Vancouver International Airport
(YVR) is a diverse global hub that connects people, cargo, data,
and ideas and serves as a platform for our community to come
together and thrive. We are motivated by supporting regional
economic development and making a positive difference in the lives
of British Columbians. We do this with a focus on serving our
passengers, partners, workers, and community through digital
modernization, climate leadership, reconciliation, and financial
sustainability.
SOURCE Vancouver Airport Authority