The customer success veteran brings experience
from previous companies like Alteryx, VMWare, Docker, and
Cloudera
CHICAGO, April 30,
2024 /PRNewswire/ -- project44, the leading
High-Velocity Supply Chain Platform, announced that Amir
Siddiqi has joined the leadership team as Chief Customer Officer.
Siddiqi brings extensive experience guiding teams across sales,
consulting, big data, and cloud services to project44 to enhance
its customer success programs.
"At project44 we are obsessed with serving our customers,
figuring out what they need, and how we can help them better
understand and optimize operations to achieve a High-Velocity
Supply Chain," said Vivek Kundra,
President and Chief Operating Officer at project44. "Amir brings
his experience to further elevate our customer experience and drive
our company towards even greater success. He will help us nurture
our high-performing, customer-centric teams, leading to substantial
growth."
project44's number one value is to obsess over the customer.
Customers are turning to project44 for help overcoming real-time
incidents and maximizing return on investment in their supply
chains. Companies need insight from the source to the customer's
doorstep. Siddiqi has built his career fostering the voice of the
customer and his expertise will ensure the project44 team continues
to scale appropriately to put customers at the heart of its
operations.
Prior to joining project44, Siddiqi worked as the Chief Customer
Officer at CentralSquare Technologies, where he led a team of over
1,300 and was responsible for not only transforming the culture,
but also ensuring customer satisfaction across over 35 product sets
and teams, all while driving top line revenue and integrating a
customer-centric approach across all touchpoints.
He has also held SVP roles at technology leaders like Alteryx,
Docker, Cloudera, and VMware. While at Docker he was responsible
for the overall customer success organization that included
professional services, training, and support teams. He successfully
re-aligned the organization from a revenue and margin loss leader
to a breakeven positive cash flow business within six months.
Siddiqi was also an instrumental part of the team that
successfully completed the merger of Hortonworks and Cloudera,
which had to integrate, align, and optimize their separate
professional services and support teams.
"As I considered my next opportunity, I wanted to work for a
high-growth company, where my previous experience in customer
success can help to accelerate that growth," said Amir Siddiqi. "After hearing CEO and Founder
Jett McCandless' vision and learning
more about project44's market leadership and role in shaping the
industry, I knew project44 was the right fit. I'm looking forward
to executing that vision for our customers and partners."
The High-Velocity Supply Chain Platform, Movement, by project44
empowers supply chain professionals to reduce costs, optimize
operations, and turn their supply chain into a critical
differentiator. Siddiqi will work to streamline the customer
journey and feedback process and share valuable use cases across
the customer base.
Find out more about how project44 helps companies reduce
friction and achieve a High-Velocity Supply Chain at
www.project44.com.
About project44
project44 is on a mission to make supply chains work. Movement by
project44, the only High-Velocity Supply Chain Platform, enables
shippers, LSPs and carriers across the globe to reduce costs,
optimize operations, deliver an exceptional customer experience and
drive greater resiliency and sustainability. Having built the
industry's largest and most connected ecosystem, project44 provides
visibility into over 1 billion shipments annually for over 1,300 of
the world's leading brands within manufacturing, automotive,
retail, life sciences, food & beverage, CPG, and oil, chemical
& gas.
project44's commitment to excellence was recognized across
organizations and awards including being named the Leader in the
2024 Gartner Magic Quadrant and as the "Customer's Choice" in
Gartner's 2023 Voice of the Customer report, a twelve-time leader
on G2's Supply Chain Visibility Grid, Google Cloud Partner of the
Year, and SAP Pinnacle Award winner. project44 is headquartered
in Chicago with a diverse team spanning 23 global offices
including Austin, Amsterdam, Kraków, Paris, São
Paulo, Shanghai and Tokyo.
Media Contact: project44@nextpr.com
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SOURCE project44