SpryPoint is a pioneering force in cloud-native applications,
welcomes the Town of Estes Park
into its growing community of public utility customers. Estes Park
Utility is a multi-service provider of water, electric, and
broadband services. The Utility will be implementing SpryCIS -
Customer Information System, SpryEngage - Customer Engagement
Platform, and SpryMobile - Mobile Field Service.
CHARLOTTETOWN, PE, June 26,
2024 /PRNewswire-PRWeb/ -- SpryPoint Services, Inc.,
a pioneering force in cloud-native applications, welcomes the
Town of Estes Park into its
growing community of public utility customers.
SpryPoint's CEO noted; "We welcome
Estes Park to the SpryPoint
community. Our partnership empowers public utilities with
innovative cloud-native solutions that prioritize user experience,
operational efficiency, scalability, and the unique demands of the
modern public utility landscape."
Estes Park Utility is a multi-service provider of water,
electric, and broadband services. The Utility will be implementing
SpryCIS - Customer Information System, SpryEngage - Customer
Engagement Platform, and SpryMobile - Mobile Field Service.
Duane Hudson, the Town's ERP
Project Manager and Interim Finance Director noted; "One of the
reasons we chose SpryPoint is the enhanced customer self-service
portal. We will be able to provide our customers with a more user
friendly and improved customer experience as they engage with our
utility through the online portal. It is very clear that
SpryPoint's applications are designed with the end-user in mind,
both customers and Town staff. Another major factor in choosing
SpryPoint was its ability to support the Town's needs for managing
distributed energy generation and billing. Billing efficiency for
our customers with these net meter arrangements for power
generation will be significantly improved, saving over 8 hours each
bill cycle. This project will be transformative in many ways,
improving utility operations and the customer experience."
SpryPoint CEO, Kyle Strang, adds;
"We are excited to welcome Estes Park Utility to the SpryPoint
community. This partnership exemplifies our commitment to
empowering public utilities with innovative cloud-native solutions
that prioritize user experience, operational efficiency,
scalability, and the unique demands of the modern public utility
landscape. Our solution suite will play a pivotal role in
Estes Park's ability to better
serve its community and manage the evolving needs of its
customers."
About SpryPoint
SpryPoint is a leading provider of software for the public
utilities, focusing on delivering innovative and efficient
technologies to enable exceptional customer service and to optimize
operations. With a robust product line that addresses everything
from customer information systems to field service management,
SpryPoint is at the forefront of the digital transformation in the
utilities sector. To learn more about SpryPoint, please visit us at
https://www.sprypoint.com. Contact us at 1-855-879-7779 or
info@sprypoint.com.
About the Town of Estes
Park
The Town of Estes Park is a
destination community nestled in the Rocky Mountain foothills 65
miles northwest of Denver,
Colorado. The Town is at the eastern entrance to
Rocky Mountain National Park and
is visited by over four million people each year. Its Utility
provides water, electric, and broadband services to its customers.
To learn more about Estes Park,
please visit its website at https://estespark.colorado.gov.
Media Contact
Emily Beardsley, SpryPoint, 1
855-879-7779, info@sprypoint.com, www.sprypoint.com
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SOURCE SpryPoint