TROY,
Mich., Aug. 1, 2024 /PRNewswire/ -- Premia
Relocation Mortgage is proud to announce its top position in two
pivotal categories of the 2024 Trippel Relocation Managers Survey,
which included 137 participants and more than 10 mortgage lenders:
Willingness to Recommend and Overall Satisfaction. These leading
rankings reflect Premia's unwavering commitment and dedication to
delivering exceptional services within the relocation mortgage
industry.
In the Willingness to Recommend category, Premia achieved the
highest Net Satisfaction Score of 86%, outpacing the combined total
of all mortgage lenders by over 28%. Additionally, Premia claimed
the highest average score of 9.38 out of 10 and was the only lender
in the survey to score 8 or higher in this category.
Premia also led in the Overall Satisfaction category, boasting
the highest average score of 9.35 out of 10 among all the
lenders.
Expressing her pride in the team's efforts, Premia President
Nina Arnaiz said, "Huge
congratulations to everyone! This is incredibly awesome—everything
we do to make Premia the best in the business has paid off. I'm so
proud, and you should be too. We are #1 among the biggest names in
our industry. Thank you all for your hard work and dedication!"
Furthermore, Premia earned a cumulative average score of 9.15
out of 10 across all other survey categories, including Knowledge
of Mortgages, Education and Guidance, Technology, Mortgage
Offerings, and Flexibility, and was one of only two lenders not
receiving any bottom block scores (below 7) in the entire
survey.
These survey results reinforce Premia's capability to
consistently surpass expectations through a commitment to quality
and an end-to-end execution model that delivers a superior customer
experience.
About Premia Relocation Mortgage: Founded in 1987, Premia
Relocation Mortgage, a wholly owned subsidiary of Guaranteed Rate
d/b/a Rate (operating as Guaranteed Rate, Inc. in New York), is a leader in the mortgage
industry specializing in customized financial solutions for
relocating individuals and families. Emphasizing customer care and
advocacy, Premia provides highly personalized guidance and a wide
range of competitive mortgage products to meet its customers'
unique needs. The company's unwavering commitment to delivering
high-quality, consistent, and repeatable customer experiences has
earned it a reputation as a trusted and reliable resource in the
mortgage industry and among its customers. To learn more, visit
www.premiarelocationmortgage.com.
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SOURCE Premia Relocation Mortgage