Prominent Hospitality Software Solutions Provider Agilysys Receives Two Business Intelligence Group (BIG) Awards
January 18 2023 - 3:03PM
Business Wire
Company Receives Top Accolades for Guest- and
Staff-Facing PMS and Frictionless PanOptic Kiosk, Both of Which
Deliver High Return Hospitality
Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of
hospitality software solutions and services that deliver High
Return Hospitality, is a two-time winner for two of its innovative,
industry-changing solutions. Both awards were presented by the
Business Intelligence Group.
Agilysys was named a winner in the following categories:
- 2022 BIG Award for Business in the Products Category for one of
the company’s next-era property management solutions (PMS),
Agilysys Versa, that seamlessly adapts from guest-facing to
staff-facing. In addition to Agilysys Versa, the Agilysys PMS
ecosystem includes Agilysys Stay and Agilysys LMS. Versa’s modern
user interface (UI) and unified guest profile enable staff to book
guests easily and efficiently for rooms and amenities, facilitating
upselling at booking and check-in. Guests wishing to skip lines can
self-check-in, upgrade their rooms, make restaurant reservations,
book amenities such as spa treatments and golf tee times all during
a single session.
- 2023 BIG Innovation Awards in the Most Innovative Product
category the Agilysys PanOptic Kiosk was recognized as a prime
example of frictionless guest self-service checkout for grab-n-go
stores, cafeterias and other food & beverage (F&B) outlets
where packaged items are offered. After guests place multiple food
items together on the kiosk tray, the PanOptic AI-powered
self-checkout kiosk combines computer vision and Artificial
Intelligence (AI) to scan, recognize and automatically add the
items to the guest’s cart. Guests have full control of their
experience without employee assistance and can pay for their
selections by any method the property supports.
“Innovation, resilience and determination are business-critical
in today’s society,” said Maria Jimenez, chief operating officer of
the Business Intelligence Group. “As such, we are thrilled to honor
Agilysys as it continues to provide technology solutions that
improve hospitality for guests and staff alike.”
Both award-winning solutions are part of The Agilysys
Hospitality Experience Cloud™, under which sits the Hospitality
Core™ Collection. The comprehensive portfolio incorporates the
company’s PMS ecosystem, point-of-sale (POS) ecosystem and
Inventory & Procurement (I&P) ecosystem; and the Agilysys
Experience Enhancers™ Collection of 30 solutions including the
PanOptic Kiosk.
The entire Agilysys suite creates more engaged and empowered
staff members, and promotes guest satisfaction that increases
return visits, more and stronger reviews, and greater spend
per-visit, which Agilysys defines as High Return Hospitality. This
helps ensure every experience at every touchpoint avoids
disappointments and creates property champions.
“For more than 40 years, the Agilysys team has driven innovation
and has advanced comprehensive hospitality solutions for our
customers across resorts, hotels, cruise ships, casinos, corporate
and university campus environments, stadiums, hospitals, Life Plan
Communities and more,” said Ramesh Srinivasan, president and CEO of
Agilysys.
“We thank the Business Intelligence Group for its recognition of
the positive differences our solutions are making for hospitality
providers as we continue to deliver leading end-to-end technology
solutions to this market,” Srinivasan added.
Organizations from across the globe submitted their recent
innovative technology for consideration in the BIG Innovation
Awards and BIG AWARD for Business assessment. Nominations were
judged by a select group of business leaders and executives who
volunteered their time and expertise to score submissions.
About Agilysys
Agilysys is well known for its long heritage of
hospitality-focused technology innovation. The Company delivers
modular and integrated software solutions and expertise to
businesses seeking to maximize Return on Experience (ROE) through
hospitality encounters that are both personal and profitable. Over
time, customers achieve High Return Hospitality by consistently
delighting guests, retaining staff and growing margins. Customers
around the world include: branded and independent hotels;
multi-amenity resort properties; casinos; property, hotel and
resort management companies; cruise lines; corporate dining
providers; higher education campus dining providers; food service
management companies; hospitals; lifestyle communities; senior
living facilities; stadiums; and theme parks. The Agilysys
Hospitality Cloud™ combines core operational systems for property
management (PMS), point-of-sale (POS) and Inventory and Procurement
(I&P) with Experience Enhancers™ that meaningfully improve
interactions for guests and for employees across dimensions such as
digital access, mobile convenience, self-service control, personal
choice, payment options, service coverage and real-time insights to
improve decisions. Core solutions and Experience Enhancers are
selectively combined in Hospitality Solution Studios™ tailored to
specific hospitality settings and business needs.
www.Agilysys.com
About Business Intelligence Group
The Business Intelligence Group was founded with the mission of
recognizing true talent and superior performance in the business
world. Unlike other industry award programs, these programs are
judged by business executives having experience and knowledge. The
organization’s proprietary and unique scoring system selectively
measures performance across multiple business domains and then
rewards those companies whose achievements stand above those of
their peers.
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version on businesswire.com: https://www.businesswire.com/news/home/20230118005929/en/
Media: Jen Reeves, Agilysys, Inc., 770-810-6007,
jennifer.reeves@agilysys.com Kaylee Sims, Arketi Group (for
Agilysys), 404-697-0137, ksims@arketi.com
Investors: Jessica Hennessy, Agilysys, Inc.,
770-810-6116, jessica.hennessy@agilysys.com
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