Braze Continues Business Momentum with $500M CARR, New Global Leaders, and Marquee New Customers
February 21 2024 - 8:00AM
Business Wire
Company Touts Recent New Customer Wins,
Including Bombas and Wendy’s
Braze (Nasdaq: BRZE), the leading customer engagement platform
that empowers brands to Be Absolutely Engaging™, today announced
strategic leadership appointments and new customer wins on the
heels of a significant financial milestone. As previously
announced, the company recently passed $500 million of Committed
Annual Recurring Revenue (CARR), demonstrating the continued demand
for Braze as brands recognize the critical role of customer
engagement in driving growth, loyalty, and retention–particularly
in a complex and challenging macroeconomic landscape.
“There’s never been a better time to be a better marketer,” said
Bill Magnuson, cofounder and CEO of Braze. “In today's dynamic
market, consumer loyalty is volatile and hinges on a brand's
ability to deliver valuable and personalized experiences, both with
and alongside their products and services. Brands who prioritize
excellence in customer engagement are also building a foundational
asset for their businesses–first-party relationships with their
customers. Braze empowers them to leverage rich data, advanced
machine learning, and sophisticated cross-channel orchestration to
advance their customer engagement prowess as they navigate this
exciting landscape.”
Customer Expansion, Product Innovation, and Industry
Recognition
The need for brands to use customer engagement strategies that
harness technology and creativity to create memorable, personalized
experiences is greater than ever. More brands around the world are
recognizing this need, and as a result Braze has seen steady growth
of its diverse customer base globally. The company’s growth and
customer expansion are due to the rapid pace of product innovation
at Braze which has earned the company top recognition from several
industry analysts and peer review sites.
- Over the past year, Braze welcomed impressive new customers
across diverse industries, company sizes, and geographies
worldwide, including Bombas, Miro, Nestlé Purina US, Papa John’s
UK, and Wendy’s.
- Strategic product investments in updates to Sage AI by Braze, a
suite of AI capabilities designed to power better, faster, and more
effective outcomes from engagement across the user journey.
Advancements in Cloud Data Ingestion partnerships, features, and
functionality help brands streamline data integration and reduce
time to value—and is notably supporting over 2,000 customer
integrations ingesting about 400 million rows of customer warehouse
data every single day.
- In 2023 Braze was named a Leader in The Forrester Wave™:
Cross-Channel Marketing Hubs, Q1 2023, and named a Leader by
Gartner® in the 2023 Magic Quadrant™ for Multichannel Marketing
Hubs. The company was also recognized in G2’s 2024 Best Software
Awards for the second year in a row.
Strengthening the Leadership Bench
As Braze continues to increase its global footprint, the company
is strengthening its leadership across departments with promotions
and new hires that support growth, innovation, and operational
excellence. This includes the promotion of Eric Sanders to SVP,
Global Head of Sales. Sanders, who has 20+ years of experience in
enterprise SaaS sales, first joined Braze in April 2020 and most
recently led the Americas Sales organization, playing a pivotal
role in the company's positive trajectory. New leadership additions
include:
- Christopher Foss as VP, Financial Planning and Analysis:
Foss brings over 20 years of finance and sales experience to Braze,
and previously served as the VP, Revenue & Operations at Toast,
where he helped to scale and grow their global operations.
- Kelsey Nelson as VP, Product Marketing: Nelson joins
Braze from Okta, where she spent the last six years leading
Product, Technical, and Solutions Marketing for Okta's Workforce
Identity Cloud.
- Rene Lima as Area VP, Sales, LATAM: Lima brings 25+
years of experience in enterprise software sales to Braze, and was
most recently the Chief Revenue Officer for Acid Labs. He also
previously served as the Head of Sales, VP Latin America at
Salesforce Marketing Cloud and Commerce Cloud.
- Shahid Nizami as VP, Sales, APAC: Nizami has two decades
of experience working with renowned companies across APAC like
Google, Oracle, and HubSpot, and was recently the General Manager
and Regional Vice President of Sales, Asia Pacific & Japan at
ActiveCampaign.
Forward-Looking Statements
This press release contains “forward-looking statements” within
the meaning of the “safe harbor” provisions of the Private
Securities Litigation Reform Act of 1995, including, but not
limited to, statements regarding anticipated performance of, and
benefits from, the Braze platform and products. These
forward-looking statements are based on the current assumptions,
expectations and beliefs of Braze, and are subject to substantial
risks, uncertainties and changes in circumstances that may cause
actual results, performance or achievements to be materially
different from any future results, performance or achievements
expressed or implied by the forward-looking statements. Further
information on potential factors that could affect Braze results
are included in Braze’s Quarterly Report on Form 10-Q for the
fiscal quarter ended October 31, 2023, filed with the U.S.
Securities and Exchange Commission on December 7, 2023 and the
other public filings of Braze with the U.S. Securities and Exchange
Commission. The forward-looking statements included in this press
release represent the views of Braze only as of the date of this
press release, and Braze assumes no obligation, and does not intend
to update these forward-looking statements, except as required by
law.
About Braze
Braze is the leading customer engagement platform that empowers
brands to Be Absolutely Engaging.™ Braze allows any marketer to
collect and take action on any amount of data from any source, so
they can creatively engage with customers in real time, across
channels from one platform. From cross-channel messaging and
journey orchestration to Al-powered experimentation and
optimization, Braze enables companies to build and maintain
absolutely engaging relationships with their customers that foster
growth and loyalty. The company has been recognized as a 2024 U.S.
News Best Technology Companies to Work For, is a 2023 UK Best
Workplace for Women by Great Place to Work, and was named a Leader
by Gartner® in the 2023 Magic Quadrant™ for Multichannel Marketing
Hubs and in The Forrester Wave™: Cross-Channel Marketing Hubs, Q1
2023. Braze is headquartered in New York with 10+ offices across
North America, Europe, and APAC. Learn more at braze.com.
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version on businesswire.com: https://www.businesswire.com/news/home/20240221186553/en/
Hannah Blackington Director, Global Communications
press@braze.com
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