Multiple Analyst Firms Recognize Amdocs as a Leader, Spanning Integrated Revenue and Customer Management, Convergent Charging...
January 05 2016 - 5:00AM
Amdocs recognized by Stratecast, Analysys Mason,
Ovum and Infonetics; cited for ability ‘to address the needs of new
business challenges that now stretch beyond the billing
functions’1
Amdocs (NASDAQ:DOX), the leading provider of customer experience
solutions, today announced that it has been recognized as an
industry leader by prominent analyst firms in the provision of
solutions and services essential to communications service
providers (CSPs): integrated revenue and customer management
(IRCM), operational support systems (OSS) and IT services. Amdocs’
recognition in these core functional areas demonstrates its ability
to deliver business value through innovative capabilities that help
service providers rise to the market challenges in The New World of
Customer Experience, including the acceleration of digital services
for businesses and consumers.
- Stratecast has named Amdocs as the winner of the 2015 Global
Stratecast CSP Billing – Overall Billing Market Leadership Award.
This award is based on the Stratecast Global CSP Billing 2015
Edition Part 1: End-to-End CSP Billing Market Forecast and Market
Share Analysis and ranks Amdocs as the global leader, with 17
percent market share, as well as noting an increase in overall
revenue for Amdocs in this area since the analyst firm’s last
market share study in 2014. Stratecast also recognized Amdocs’
ability to “address the needs of new business challenges that now
stretch beyond the billing functions”, ranking Amdocs as number one
in market share for rating, charging, core billing, and policy
management.
- Analysys Mason reported that Amdocs has maintained its market
leadership position as the global market share leader for revenue
management in its report, Revenue Management Systems: Worldwide
Market Shares 2014.
- Ovum positions Amdocs in the top three by market share for IT
services in the telecoms sector. In the Vendor Services Review
report4, Clare McCarthy, Practice Leader for Telecom Operations and
IT at Ovum, recognized that, “Amdocs’ telecoms expertise means it
is in a strong position to offer IT services in this vertical and
it is delivering a solid performance against competition from
larger players.” She also recognized Amdocs’ continuous
efforts in enhancing its services portfolio highlighting that, “all
new services build on Amdocs’ communications industry knowledge and
add new IP technology and methodologies to its solutions. Data
expertise in the telco industry enables the company to build
effective vendor-agnostic services around BSS/OSS systems.”
- Gartner Inc. has positioned Amdocs as a Leader in its Magic
Quadrants for Integrated Revenue and Customer Management (IRCM) for
CSPs2 and Operations Support Systems3 (OSS) for its service
orchestrator solution.
- Infonetics recognized in a recent report Amdocs’ leadership in
the postpaid billing and convergent charging markets, and said its
acquisition of Comverse in 2015 is likely to cement this
position.
“For Amdocs to be recognized by industry analyst firms in 2015
across the areas of BSS, OSS and IT Services is an outstanding
achievement,” said Chris Williams, head of global marketing at
Amdocs. “Amdocs continues to deliver value to service providers by
powering an optimal customer experience with exciting new services.
Amdocs’ leadership in core managed functions such as billing and
operational support functions, coupled with our unique focus on
customer experience, has provided the foundation to expand into new
domains such as big data analytics, network functions
virtualization, and mobile financial services. Amdocs is enabling
the digital transformation of leading service providers worldwide
and we see an increasing number accessing this complete set of
easy-to-integrate Amdocs solutions to underpin their success in The
New World of Customer Experience™.”
Recent Amdocs customer announcements include Singtel for digital
transformation in Singapore and Australia; Vivo to provide a
seamless, multi-channel experience for quad-play customers and the
expansion of Sprint’s managed services agreement to include Amdocs
Convergent Charging to quickly create and monetize a full range of
data services for 3G/4G networks across brands.
- Stratecast, 2015 Global Stratecast CSP Billing – Overall
Billing Market Leadership Award
- Gartner, Magic Quadrants for Integrated Revenue and Customer
Management for CSPs, Oct. 19, 2015
- Gartner, Magic Quadrant for Operations Support Systems, Oct.
20, 2015
- Ovum, Vendor Services Review: Amdocs, Sept. 14, 2015
Disclaimer: Gartner does not endorse any
vendor, product or service depicted in its research publications,
and does not advise technology users to select only those vendors
with the highest ratings or other designation. Gartner research
publications consist of the opinions of Gartner's research
organization and should not be construed as statements of fact.
Gartner disclaims all warranties, expressed or implied, with
respect to this research, including any warranties of
merchantability or fitness for a particular purpose.
About Amdocs
Amdocs is the market leader in customer experience software
services and services for the world’s largest communications,
entertainment and media service providers. Its portfolio
powers The New World of Customer Experience™, where a wide array of
innovative and personalized services are delivered seamlessly to
end users, regardless of device or network. For more than 30 years,
Amdocs services, which include BSS, OSS, network control and
optimization, coupled with professional and managed services, have
accelerated business value for its customers by streamlining
complex operating environments, reducing costs and speeding time to
market for new products and services. Amdocs and its more
than 24,000 employees serve customers in over 90 countries. Listed
on the NASDAQ Global Select Market, Amdocs had revenue of $3.6
billion in fiscal 2015.
Amdocs: Embrace Challenge, Experience Success.
For more information, visit Amdocs at www.amdocs.com.
Amdocs’ Forward-Looking Statement
This press release includes information that constitutes
forward-looking statements made pursuant to the safe harbor
provision of the Private Securities Litigation Reform Act of 1995,
including statements about Amdocs’ growth and business results in
future quarters. Although we believe the expectations reflected in
such forward-looking statements are based upon reasonable
assumptions, we can give no assurance that our expectations will be
obtained or that any deviations will not be material. Such
statements involve risks and uncertainties that may cause future
results to differ from those anticipated. These risks include, but
are not limited to, the effects of general economic conditions,
Amdocs’ ability to grow in the business markets that it serves,
Amdocs’ ability to successfully integrate acquired businesses,
adverse effects of market competition, rapid technological shifts
that may render the Company's products and services obsolete,
potential loss of a major customer, our ability to develop
long-term relationships with our customers, and risks associated
with operating businesses in the international market. Amdocs may
elect to update these forward-looking statements at some point in
the future; however, the Company specifically disclaims any
obligation to do so. These and other risks are discussed at greater
length in the Company's filings with the Securities and Exchange
Commission, including in our Annual Report on Form 20-F for the
fiscal year ended September 30, 2015 filed on December 10,
2015.
Media Contact:
Sara Preto
Fusion PR for Amdocs
Tel: +1-212-651-4214
E-Mail: sara.preto@fusionpr.com
Amdocs (NASDAQ:DOX)
Historical Stock Chart
From Sep 2024 to Oct 2024
Amdocs (NASDAQ:DOX)
Historical Stock Chart
From Oct 2023 to Oct 2024