Groupon Partners with Redeam to Bring More of the World’s Top Experiences to the Groupon Marketplace
March 02 2020 - 8:25AM
Business Wire
Agreement enables Groupon to offer a more
seamless booking and mobile redemption experience across Redeam’s
supplier network
Experiences marketplace Groupon (NASDAQ: GRPN) announced a
partnership with Redeam––a global technology company that empowers
the growth of tours, attractions and activities. The partnership
enables Redeam’s supplier network to connect their existing
booking, yield management and voucherless, mobile redemption
capabilities to Groupon promotions––enabling them to reach new
customers, sell more tickets and maximize revenue. For customers,
the integration enables them to seamlessly find, book and redeem
more of the top things to do in their city or wherever they may
be.
“Partnering with Redeam has the potential to bring more
high-quality, bookable local experiences onto our platform,” said
Brian Fields, head of experiences for Groupon. “By integrating with
their technology, we’re delivering more tools and capabilities for
these merchants and operators to sell more tickets while delivering
a great experience for our customers.”
Redeam works with hundreds of resellers and serves thousands of
operators globally, including some of the world’s most sought-after
attractions, theme parks, event venues, boat tours, museums and
more. Its operators include brands like Walt Disney World, BigBus
Tours, Boston Harbor Cruises, National Geographic Encounter: Ocean
Odyssey and the Intrepid Sea, Air & Space Museum.
“Groupon’s focus on experiences makes it a force to be reckoned
with in the tours, attractions and activities space,” said Redeam
CEO and President Melanie Meador. “With nearly 44 million
customers, a massive mobile footprint and a trusted brand, we’re
thrilled to partner with them.”
The Groupon and Redeam partnership is expected to go live in Q2
2020.
About Groupon
Groupon (www.groupon.com) (NASDAQ: GRPN) is an experiences
marketplace that brings people more ways to get the most out of
their city or wherever they may be. By enabling real-time mobile
commerce across local businesses, live events and travel
destinations, Groupon helps people find and discover
experiences––big and small, new and familiar––that make for a full,
fun and rewarding life. Groupon helps local businesses grow and
strengthen customer relationships––resulting in strong, vibrant
communities. To learn more about Groupon’s community-building
efforts, please visit community.groupon.com.
About Redeam
Redeam (www.redeam.com) Redeam is the only global technology
company with an agnostic channel manager solution connecting Supply
and Demand of the Experiences sector of travel. Redeam’s hardware
and SaaS middleware solutions enable the seamless and automated
passing of product and booking data back and forth between
Operators and Distributors, thereby enabling the sale of more
tickets, a better check-in process for guests, elimination of
operational strain caused by too many manual processes or fraud,
and improves payment reconciliation timelines. For its innovative
solutions, Redeam has garnered over nine accolades and awards
including PhocusWire’s Top 20 Start Up’s to Watch for 2019 and the
2018 Future Travel Experience Startup Competition Winner. The
company works with hundreds of resellers and partners such as
Google, Groupon, JetBlue Travel, and Expedia and serves thousands
of attraction and activity operators globally like Walt Disney
World, BigBus Tours, Boston Harbor Cruises, and the Intrepid Sea,
Air & Space Museum.
Note on Forward-Looking Statements
The statements contained in this release that refer to plans and
expectations for the next quarter, the full year or the future are
forward-looking statements within the meaning of Section 27A of the
Securities Act of 1933, as amended, and Section 21E of the
Securities Exchange Act of 1934, as amended, including statements
regarding our future results of operations and financial position,
business strategy and plans and our objectives for future
operations. The words "may," "will," "should," "could," "expect,"
"anticipate," "believe," "estimate," "intend," "continue" and other
similar expressions are intended to identify forward-looking
statements. We have based these forward looking statements largely
on current expectations and projections about future events and
financial trends that we believe may affect our financial
condition, results of operations, business strategy, short-term and
long-term business operations and objectives, and financial needs.
These forward-looking statements involve risks and uncertainties
that could cause our actual results to differ materially from those
expressed or implied in our forward-looking statements. Such risks
and uncertainties include, but are not limited to, our ability to
execute, and achieve the expected benefits of our go-forward
strategy, including our planned exit from the Goods business;
volatility in our operating results; execution of our marketing
strategies; retaining existing customers and adding new customers;
challenges arising from our international operations, including
fluctuations in currency exchange rates, legal and regulatory
developments and any potential adverse impact from the United
Kingdom's exit from the European Union, retaining and adding high
quality merchants; our reliance on email, internet search engines
and mobile application marketplaces to drive traffic to our
marketplace; cybersecurity breaches; reliance on cloud-based
computing platforms; competing successfully in our industry;
providing a strong mobile experience for our customers; maintaining
and improving our information technology infrastructure; our
voucherless offerings; claims related to product and service
offerings; managing inventory and order fulfillment risks;
litigation; managing refund risks; retaining and attracting members
of our executive team; completing and realizing the anticipated
benefits from acquisitions, dispositions, joint ventures and
strategic investments; lack of control over minority investments;
compliance with domestic and foreign laws and regulations,
including the CARD Act, GDPR and regulation of the Internet and
e-commerce; classification of our independent contractors or
employees; tax liabilities; tax legislation; protecting our
intellectual property; maintaining a strong brand; customer and
merchant fraud; payment-related risks; our ability to raise capital
if necessary and our outstanding indebtedness; global economic
uncertainty; our common stock, including volatility in our stock
price; our convertible senior notes; and our ability to realize the
anticipated benefits from the hedge and warrant transactions. For
additional information regarding these and other risks and
uncertainties, we urge you to refer to the factors included under
the headings "Risk Factors" and "Management's Discussion and
Analysis of Financial Condition and Results of Operations" in the
company's Annual Report on Form 10-K for the year ended December
31, 2019, and our other filings with the Securities and Exchange
Commission, copies of which may be obtained by visiting the
company's Investor Relations web site at investor.groupon.com or
the SEC's web site at www.sec.gov. Groupon's actual results could
differ materially from those predicted or implied and reported
results should not be considered an indication of future
performance. You should not rely upon forward-looking statements as
predictions of future events. Although Groupon believes that the
expectations reflected in the forward-looking statements are
reasonable, it cannot guarantee that the future results, levels of
activity, performance or events and circumstances reflected in the
forward-looking statements will be achieved or occur. Moreover,
neither Groupon nor any other person assumes responsibility for the
accuracy and completeness of the forward-looking statements. The
forward-looking statements reflect our expectations as of the date
of this release. We undertake no obligation to update publicly any
forward-looking statements for any reason after the date of this
release to conform these statements to actual results or to changes
in our expectations.
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version on businesswire.com: https://www.businesswire.com/news/home/20200302005592/en/
Media Contacts: Groupon Nick Halliwell 312.999.3812
nhalliwell@groupon.com
Redeam Ashlie Hannah 614.625.8041 ashlie.hannah@redeam.com
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