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MCI Global Network Management Centers Earn ISO 9001 Certification Meeting ISO Standard for Operations Management Reinforces MCI's Managed Network Services Expertise and Leadership ASHBURN, Va., July 12 /PRNewswire-FirstCall/ -- MCI, Inc. (NASDAQ:MCIP) today announced its Network Operations Centers (NOCs) in Hilliard, Ohio and Cary, North Carolina are now ISO 9001:2000 certified by Underwriters Laboratories Inc. (UL). Both centers earned the ISO designation for conformance to standards used worldwide to ensure the delivery of consistent, high quality service to customers, while facilitating continual process improvement. "MCI's history delivering Managed Network Services and managing some of the world's most sophisticated networks sets us apart from the pack," said Mike Bickel, MCI vice president of Managed Services Operations. "The ISO achievement is a result of MCI's continued focus on incorporating best practices into its NOCs, enabling MCI to deliver world-class managed network services to our business and government customers around the world." From more than 140 countries, MCI offers a wide range of Managed Network Services including Managed Local Area and Wide Area Networking Services to complete IT outsourcing. Thousands of companies rely on MCI for 24/7 technical service and support, including planning, design, implementation, migration, operation and networking optimization, to help lower total cost of ownership while focusing on their core business. With its Service Level Agreements (SLAs), MCI continues to set new standards for network performance, reliability and restoration. The International Organization for Standardization (ISO) is a worldwide federation of national standards bodies and is made up of experts from more than 90 countries who work cooperatively to establish standards for businesses to follow in their operations. The international system developed by ISO is the recognized standard for operations management, as well as a benchmark for service and process management. Companies seeking ISO 9001 registration must by audited by third-party registrars, such as UL, one of the largest and a recognized leader in safety standards. For more than 10 years, MCI has focused on ISO certification throughout the company. MCI's network operations centers join more than 35 organizations within MCI sharing this designation, including customer service and delivery, and sales and support. MCI Managed Network Services MCI's Managed Network Services are available with the company's Managed Security, Hosting and Contact Center Services, as well as MCI Advantage, delivering a completely integrated voice and data solution. Since 1989, MCI has been a Managed Network Services provider. Today, MCI manages more than 3,100 customer networks in 149 countries, including overseeing more than 22,000 non-MCI connections from more than 60 network service providers globally. About Underwriters Laboratories Inc. Underwriters Laboratories Inc. (UL) is an independent, not-for-profit organization that has been testing products for safety for more than 110 years and assessing/certifying organizations for conformance to international standards. UL is the leading quality system registrar headquartered in the United States. Since 1989, UL has registered more than 5,784 firms to the ISO Series Standards for quality systems. Worldwide, the UL family of companies and its network of service providers include more than 58 laboratory, testing and certification facilities. For additional information, visit http://www.ul.com/. About MCI, Inc. MCI, Inc. (NASDAQ:MCIP) is a leading global communications provider, delivering innovative, cost-effective, advanced communications connectivity to businesses, governments and consumers. With one of the most expansive global IP backbones and wholly-owned data networks, MCI develops the converged communications products and services that are the foundation for commerce and communications in today's market. For more information, go to http://www.mci.com/. DATASOURCE: MCI, Inc. CONTACT: Janet Brumfield of MCI Public Relations, +1-800-644-NEWS, or Web site: http://www.mci.com/ http://www.ul.com/

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