SOUTHLAKE, Texas, Aug. 8, 2019 /PRNewswire/ -- Sabre
Corporation (NASDAQ: SABR), the leading global travel
technology provider, in partnership with TrendWatching – global
consumer trends and insights experts – has released a consumer
trends study explaining the "Retail Revolution" in the hospitality
industry.
"Technology is changing the expectations of today's traveler.
They demand flexibility, optionality and a seamless shopping
experience that goes beyond booking a guest room. This presents
exciting opportunities for hoteliers to extend far beyond their
traditional offerings," said Clinton
Anderson, president of Sabre Hospitality Solutions.
"Hoteliers must pay attention to the consumer behaviors driving
this retail revolution and capitalize on the possibilities. As the
trusted technology partner to over 40,000 hotels, Sabre is
best-positioned to offer hoteliers industry-first technology that
enables the creative and personalized offers their guests expect,"
he added.
The report details how innovative retail and hospitality players
are harnessing six key consumer trends to drive innovation and
improve their guest experience. It includes actionable insights to
fuel creativity and gain a deeper understanding of how concepts can
be applied to provide guests with convenience, relevance, fun,
recognition and support – the things they crave in today's
retail-driven environment.
Trend 1
SENTIENT SPACES
Travelers are
increasingly aware of an ever-growing ecosystem of cameras and
sensors. Although sensitive to security concerns, they crave
personalization and are willing to share their data to get it.
Truly smart physical spaces – retail stores, hotel rooms and more –
are now built with technology ranging from facial recognition to
robots that create experiences tailored to the guests moving
through them.
Trend 2
A-COMMERCE
Retailers have mastered
the use of algorithms and smart devices to increase convenience and
serve up intuitive recommendations at crucial moments. Busy
travelers will increasingly expect the same experience from their
travel providers. Developing capabilities to automate shopping,
selecting and purchasing activities will allow hoteliers to deliver
increased simplicity – and a more meaningful experience – to their
guests.
Trend 3
VILLAGE SQUARED
Smart retailers are
responding to society's increasing sense of isolation by
transforming their spaces in new ways to foster connections and
promote social wellbeing. Hotels, with a
myriad of unique and functional spaces at their disposal,
have significant – and relatively untapped – potential to maximize
their properties and provide unique experiences to their
guests.
To discover more consumer trends powering the Retail Revolution
across the hospitality industry, the full report is available here:
http://bit.ly/2MKnVna
About Sabre Corporation
Sabre Corporation is
the leading technology provider to the global travel industry.
Sabre's software, data, mobile and distribution solutions are used
by hundreds of airlines and thousands of hotel properties to manage
critical operations, including passenger and guest reservations,
revenue management, flight, network and crew management. Sabre also
operates a leading global travel marketplace, which processes more
than US$120 billion of global travel
spend annually by connecting travel buyers and suppliers.
Headquartered in Southlake, Texas,
USA, Sabre serves customers in more than 160 countries around the
world.
Media Contact:
Lyndsey
Weaver
sabrenews@sabre.com
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SOURCE Sabre Corporation