Two-thirds of Remote Workers are Planning to Go Back to the Office – But Not Every Day, Qualtrics Study Shows
April 20 2022 - 7:30AM
Business Wire
Majority of U.S. workers say they will sit next
to each other and even shake hands after the pandemic is over; 48%
are comfortable with a workplace hug
While 67% of remote and hybrid workers plan to return to the
office this year, only 13% say they will go back five days a week,
according to new research from Qualtrics (Nasdaq: XM). Half as many
women as men said they will return five days a week (9% vs. 18%),
and only 5% of individual contributors who have been working from
home said they will go into the office every day, compared to 24%
of senior leaders.
As we get closer to the end of the pandemic phase of COVID and
companies are bringing people back to shared workspaces, safety is
no longer the only concern for workers. Long commutes and a belief
that working from home is just as productive are the top reasons
keeping employees from taking advantage of reopened offices. See
the full study results here.
Support for office vaccine mandates has dropped from 66% to 59%
over the past year, and when asked to imagine work-life
post-pandemic, 78% of employees say they will be comfortable
returning to in-person work meetings, 73% will sit next to
coworkers, 62% will shake hands and 54% will be comfortable
attending large in-person gatherings. Nearly half (48%) even say a
workplace hug will be appropriate when the pandemic is over.
Among remote and hybrid employees who already have the option to
work in the office, the main reasons they are staying home are that
they are more productive (17%), they want to avoid the commute
(17%), they feel there is no need to go into the office (15%), they
don’t want to wear a mask (8%) and no one else is in the office
(6%).
“Employers have been discussing return-to-office plans since the
beginning of the pandemic, and now the crystal ball is finally
starting to show a clearer picture of what the future of work
experience might look like,” said Qualtrics Head of Employee
Experience Advisory Services Benjamin Granger, Ph.D. “As companies
craft and communicate these plans, it’s vital that they have
insight into the concerns that remain for their employees. That way
they can truly empathize and address employees’ worries and
uncertainties head-on as they evolve the work environment.”
Overall, 40% of employees say they are comfortable returning to
the office now, but 18% say they don’t want to return to the office
no matter what. The rest would return depending on COVID safety and
work-life improvements. A quarter (25%) say they would return if
everyone were vaccinated, 15% would return if they were paid more
and 10% would return if the office were a better working
environment. For Gen Z, the main thing that would convince them to
return to the office is being paid more, while for Millennials, Gen
X and Boomers, their number one stipulation is that all workers be
vaccinated.
Methodology:
This study was fielded between Feb. 18 and Feb. 22, 2022.
Respondents were selected from a randomized panel and considered
eligible if they live in the United States, are at least 18 years
of age and are employed full-time. The total number of respondents
was 1,050. Respondents who did not pass quality standards were
removed. See the full results here:
qualtrics.com/blog/returning-to-the-office/
About Qualtrics
Qualtrics, the leader and creator of the Experience Management
(XM) category, is changing the way organizations manage and improve
the four core experiences of business—customer, employee, product
and brand. Over 16,750 organizations around the world use Qualtrics
to listen, understand and take action on experience data
(X-data™)—the beliefs, emotions and intentions that tell you why
things are happening, and what to do about it. The Qualtrics XM
Platform™ is a system of action that helps businesses attract
customers who stay longer and buy more, engage employees who build
a positive culture, develop breakthrough products people love and
build a brand people are passionate about. To learn more, please
visit qualtrics.com.
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version on businesswire.com: https://www.businesswire.com/news/home/20220420005453/en/
Press Contact: Erica Evans press@qualtrics.com
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