PG&E Has Restored Power to All Customers Whose Power Was Proactively Turned Off for Safety
October 16 2018 - 11:13PM
Business Wire
PG&E restored power today (Oct. 16) to all remaining
customers whose power was proactively turned off for safety on
Sunday (Oct. 14) in response to extreme weather conditions in the
region. PG&E had restored about two-thirds of impacted
customers by Monday night, and the company restored the last of the
outages today.
PG&E chose to activate its Public Safety Power Shutoff
Program, taking the unprecedented step of proactively shutting off
power to customers to reduce risk of wildfire during this weather
event. Approximately 59,000 PG&E customers were ultimately
impacted by the public safety power shut off. PG&E notified
approximately 97,000 customers in advance of the possibility that
power would be turned off, but conditions did not require all
customers to be impacted.
When the weather conditions improved early Monday morning,
PG&E crews began the inspection of 3,400 miles of power lines
and the restoration process. This process, performed by helicopter,
vehicle, and on foot, identified multiple instances where power
lines had been compromised by the severe weather. Crews have now
repaired the wind damage and have also restored power.
During the event, PG&E proactively communicated with
customers in advance wherever possible and provided detail about
restoration times as the information became available. The company
would like to express its appreciation for the patience of
customers while their power was off to protect against potential
wildfire ignitions.
“To all of our customers whose power was shut off, thank you for
understanding that public safety must come first. The decision to
turn power off is only done as a last resort and was made after
considering a critical set of conditions. We hope that our
customers understand that these steps are done for only one
reason—to keep them safe and reduce the risk of wildfires,” said
Pat Hogan, PG&E senior vice president, Electric Operations.
To bolster preparedness for future high fire-risk-related
events, PG&E is asking customers to:
- Learn whether their home or business is
in or near a high fire-threat area on the CPUC High Fire-Threat
District map. Customers also can visit pge.com/wildfiresafety to
enter their address and find out if their home or business is
served by an electric line that may be turned off for safety during
high wildfire threats.
- Update their contact information at
pge.com/mywildfirealerts or by calling 1-866-743-6589 during normal
business hours. PG&E will use this information to alert
customers in advance of turning off their electric service for
safety, when and where possible.
- Prepare for and practice an emergency
plan to keep themselves, their families and/or employees
emergency-ready and safe during an outage. Keep in mind family
members who are elderly, younger children and pets. Information and
tips including a safety plan checklist are available at
pge.com/wildfiresafety
Public Safety Power Shutoff is part of PG&E’s comprehensive
Community Wildfire Safety Program to reduce wildfire risks and
strengthen our communities for the future.
About PG&E
Pacific Gas and Electric Company, a subsidiary of PG&E
Corporation (NYSE:PCG), is one of the largest combined natural gas
and electric energy companies in the United States. Based in San
Francisco, with more than 20,000 employees, the company delivers
some of the nation’s cleanest energy to nearly 16 million people in
Northern and Central California. For more information, visit
www.pge.com/ and www.pge.com/en/about/newsroom/index.page.
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