OVERLAND PARK, Kan.,
Oct. 17, 2018 /PRNewswire/
-- Sprint continues to make significant progress in restoring
service to our Florida customers
and as a result the majority of Sprint customers in areas impacted
by Hurricane Michael now have wireless service. Because of ongoing
commercial power outages and delays in fiber backhaul restoration
in some areas, some customers in the hardest hit areas by the
hurricane are still experiencing disruptions in service. Network
and Emergency Response teams have been on the ground throughout the
region working aggressively, and doing everything possible to
restore service as quickly and safely as possible.
In the meantime, to help our customers during this difficult
time, Sprint will proactively credit monthly recurring charges for
one month for all Sprint customers in Bay, Calhoun,
Franklin, Gulf, Jackson, Liberty, and Washington counties. Each Sprint subscriber on
the account will receive a credit in the amount of one monthly
service plan charge, including tax. Sprint previously announced it
will waive all overage fees to customers across the impacted
region. Credits do not include equipment fees or other optional
add-ons. Customers should continue to pay the amount indicated on
their bill, but be assured that the credits will be applied in
future cycles.
About Sprint:
Sprint (NYSE: S) is a communications
services company that creates more and better ways to connect
its customers to the things they care about most. Sprint
served 54.6 million connections as of June
30, 2018 and is widely recognized for developing,
engineering and deploying innovative technologies, including the
first wireless 4G service from a national carrier in the United States; leading no-contract brands
including Virgin Mobile USA, Boost
Mobile, and Assurance Wireless; instant national and international
push-to-talk capabilities; and a global Tier 1 Internet
backbone. Today, Sprint's legacy of innovation and service
continues with an increased investment to dramatically improve
coverage, reliability, and speed across its nationwide network
and commitment to launching the first 5G mobile
network in the U.S. You can learn more and visit Sprint
at www.sprint.com orwww.facebook.com/sprint and www.twitter.com/sprint.
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SOURCE Sprint