Toyota Motor Sales Opens New Lexus Parts Distribution Center in Atlanta
August 26 2016 - 10:30AM
Business Wire
Service for 27 Lexus dealers aims to improve
speed and service for customers
Toyota Motor Sales, U.S.A., Inc. (TMS) announced that it has
officially opened a new parts distribution center (PDC) in Lithia
Springs, Georgia. The new Atlanta PDC will employ up to 30
employees in 107,000 square feet of space. Stocking approximately
43,000 Lexus parts, the facility will serve 27 Lexus dealers in the
Southeast, primarily in Atlanta, as well as a five state area that
includes Georgia, North Carolina, South Carolina, Alabama, and
Tennessee.
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Parts sorted into bins for delivery
(Photo: Business Wire)
“The Atlanta PDC will improve service and support for Lexus
dealers in the area, as it incorporates best practices learned at
other PDCs,” said Jason Brown, Operations Manager for Toyota’s
Service Parts and Accessories group. “With same-day service in
select metro areas and overnight delivery service by the next
business day, we can help our dealers get Lexus Genuine Parts to
our customers faster and with more service options.”
The Atlanta PDC offers Lexus dealers a way to place a parts
order at the end of the business day and have them delivered before
the start of business the next morning. The PDC will also offer
same-day service in some select areas where dealers can place an
order in the late morning and either pick up the part at the PDC or
at a centralized meeting point. With this service, dealers can have
a Lexus vehicle back on the road the same day with minimal
inconvenience to the customer.
Additionally, best practices that are incorporated at the PDC
include:
- Strategically placed “Golden Zone”
storage bins for quick and ergonomic access of the most commonly
ordered parts
- The use of Order Pickers, powered
equipment that lifts the operator into the air to get parts stored
from the floor to the ceiling, to achieve high density storage
- Rolling deck cages used during delivery
to provide damage protection for parts during transportation and to
make the drop-off process more efficient
Following a series of test runs prior to facility launch,
dealers have expressed highly positive feedback.
“I love the new ‘decked cages’ and bumper and molding boxes as
well! Hats off to you and your team. You have exceeded our
expectations in every way so far. No damage or errors at this
point,” said Lexus of South Atlanta.
From around 2000, Lexus dealers in the Southeastern area have
received parts through a TMS partnership with Southeast Toyota
(SET), and its facility in Jacksonville, Florida. Considering the
growth of their own business since that time, SET needed to regain
parts storage capacity at their Jacksonville facility, which led to
TMS opening its own distribution center in the region.
About Toyota
Toyota (NYSE:TM), the world's top automaker and creator of the
Prius and the Mirai fuel cell vehicle, is committed to advancing
mobility through our Toyota and Lexus brands. Over the past
50 years, we’ve produced more than 30 million cars and trucks in
North America, where we operate 14 manufacturing plants (10 in the
U.S.) and directly employ more than 44,000 people (more than 34,000
in the U.S.). Our 1,800 North American dealerships (1,500 in the
U.S.) sold more than 2.8 million cars and trucks (nearly 2.5
million in the U.S.) in 2015 – and about 80 percent of all Toyota
vehicles sold over the past 20 years are still on the road
today.
Toyota partners with community, civic, academic, and
governmental organizations to address our society’s most pressing
mobility challenges. We share company resources and extensive
know-how to support non-profits to help expand their ability to
assist more people move more places. For more information about
Toyota, visit www.toyotanewsroom.com.
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ToyotaAaron Fowles, (469) 292-1097
Toyota Motor (NYSE:TM)
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