PLANO, Texas, April 16, 2020 /PRNewswire/ -- Pizza Hut is
doubling down on its efforts to keep team members and customers
safe, today announcing the availability of contactless curbside
pickup at participating restaurants nationwide. Pizza Hut is the
only national pizza brand to make it easy to select contactless
curbside for online orders—all you have to do is check a box during
checkout. The brand will also be introducing new health and
safety measures aimed at protecting team members, customers and the
communities it serves, with a focus on helping to ensure that team
members and guests feel safe, valued, and cared for during this
critical time.
Nationwide Contactless Options
With an increase in
customer demand for contactless options—over 60% of online delivery
orders are now via contactless delivery— Pizza Hut is introducing
curbside pickup for customers that want their pizza right out of
the oven, but don't want to leave the safety and comfort of their
car. The service is now available at most Pizza Hut restaurants
nationwide. Pizza Hut remains committed to providing customers a
safe experience to get their pizza via three contactless offerings:
curbside pickup, delivery, or carryout.
Requesting curbside pickup is simple. Customers simply check the
contactless curbside box at checkout on the website and app, or ask
a team member over the phone. While placing an order, customers can
provide details on the vehicle they're driving, and then pre-pay
using a credit or debit card. Once you've arrived, call the store
or look for the curbside attendant. A gloved team member will bring
out your pizza and place it in your car. As with all orders, Pizza
Hut's process requires that once your pizza leaves Pizza Hut's 400+
degree oven, it slides hands-free into the box without anyone
touching the pizza until you open the box at home.
Putting Customers at Ease
Starting next week, new
tamper proof safety seals will be applied to all Medium and Large
pizza boxes, as well as all Dinner Box, Big Dinner Box, and Big
Dipper orders. The new safety seal must be broken by the customer
in order to access the food inside. Pizza Hut's hands-free
oven-to-box process and new safety seals will help give customers
confidence that their food was not touched after leaving the oven.
Pizza Hut is also deferring expiring Hut Rewards Points for
members during this time. All points set to expire between April 13 and June 30 are being extended
until mid-October. For those members who had points expire
between March 15 and April 12, those
points have been returned to member accounts and are available to
redeem for free pizza, wings and more.
Protective Equipment for Team Members
Pizza Hut is
also adding to its commitment to the health and safety of team
members by introducing new recommended safety procedures and by
planning to make certain personal protective equipment available to
franchisees, team members, and its franchisees' team members,
including:
- Masks – Over 10 million non-surgical grade masks will be
available for in-restaurant team members at restaurants across the
country over the coming weeks. Masks have already been deployed to
Pizza Hut restaurants located in hot zones around the country, and
additional supply will start arriving for use by Pizza Hut team
members at other restaurants beginning next week.
- Team Member Temperature Checks – Temperature check
procedures will be communicated as thermometers become available in
the coming weeks.
- Counter Shields – Clear protective shields will be
available for restaurants to install at the front counter to add a
barrier between team members and customers, providing an extra
layer of protection for contactless carryout orders.
- Single-Use Disposable Gloves – All guest-facing
restaurant team members are advised to wear single-use, disposable
gloves during their shifts, in addition to team members who wear
gloves when handling and preparing food after they've thoroughly
washed and sanitized their hands.
- Social Distancing Reminders – Signage is available to be
placed in the restaurant and back of house to remind and encourage
social distancing procedures for both customers and team
members.
"The health and safety of our team members, customers and the
communities we serve remains our top priority," said Nicolas
Burquier, Chief Customer and Operations Officer, Pizza Hut. "We
understand people trust us to provide safe, fast and reliable food
to feed them and their families. We take that responsibility very
seriously and these new measures are reaffirmation of that
mentality."
Serving the Community
Pizza Hut remains committed to
giving back to the communities it serves. On Monday, the Hut
launched Read & Feed, an initiative aimed at making a
difference for kids out of school during this time, paying tribute
to Pizza Hut's longtime commitment to literacy with programs like
BOOK IT! Through Read & Feed, Pizza Hut is donating
250,000 Personal Pan Pizzas and will provide $500,000 in grants to educators through its
nonprofit partner, First Book. The initiative provides meals to
students that typically rely on reduced price lunch and puts books
in the hands of kids currently out of school in need of educational
resources.
Additionally, Pizza Hut and its franchisees recently
announced that they're hiring for over 30,000 open positions
at restaurants across the country. Available jobs include cooks,
shift leaders, restaurant managers, and virtual call center
agents.
Stay up to date on all things Pizza Hut by following along
on Twitter, Instagram and Facebook. To order
now, visit www.pizzahut.com.
About Pizza Hut®
Pizza Hut, a subsidiary of Yum! Brands, Inc. (NYSE: YUM), has
more restaurant locations in the world than any other pizza
company. Founded in 1958 in Wichita, Kan., Pizza Hut operates
over 18,000 restaurants in more than 100 countries. With easy
order options including the Pizza Hut app, mobile site, and Amazon
and Google devices, Pizza Hut is committed to providing an easy
pizza experience – from order to delivery – and has Hut Rewards,
the Pizza Hut loyalty program that offers points for every dollar
spent on food any way you order. Pizza Hut is also the
proprietor of The Literacy Project, an initiative designed to
enable access, empower teachers and inspire a lifelong love of
reading. The program is rooted in the foundation set by the Pizza
Hut BOOK IT! Program, which is the longest-running corporate
supported literacy program, impacting more than 14 million students
each year. For more information, visit www.pizzahut.com. Pizza
Hut is the Official and Only Pizza Sponsor of the NFL and
NCAA®.
Contact:
Brett LeVecchio, Pizza Hut
972.338.6730 / Brett.LeVecchio@yum.com
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SOURCE Pizza Hut