Americans Say Travel Would Be Sweeter with a Suite According to New Research from Cambria Suites
November 17 2009 - 9:38AM
PR Newswire (US)
And, the Lengths Travelers Would Go to Be Upgraded SILVER SPRING,
Md., Nov. 17 /PRNewswire-FirstCall/ -- Nearly half of American
adults (46 percent) feel that travel would be less stressful if
they could be upgraded to a suite whenever they stayed at a hotel,
according to new research from Cambria Suites,* the newest
all-suite brand from Choice Hotels designed to appeal to travelers
who seek contemporary, upscale accommodations at a great value. In
fact, being upgraded is so sweet that 23 percent of travelers said
they'd feel like they died and went to heaven and 20 percent would
never want to leave their hotel suite. Staying in a comfortable
suite on the road is important to both business and leisure
travelers, who often go to great lengths for an upgrade. More than
a third of those surveyed (39 percent) said they'd try to charm the
front desk staff for a suite, while 38 percent would cut out other
travel expenses to be upgraded to a suite. Eighteen percent would
even pretend to be on their honeymoon to stay in a coveted suite.
"These results reveal that travel can be very stressful and we're
pleased to be able to offer all our guests an upgraded suite
experience with every stay," said Kevin J. Lewis, president,
Cambria Suites. "We developed the Cambria Suites brand to offer a
level of comfort on the road that we felt was missing. Our spacious
suites allow our guests to bring their life with them when they
travel, without skipping a beat." The survey also revealed the "top
10" amenities travelers want and expect as part of their experience
when upgraded to a hotel suite. A microwave, refrigerator and brand
name coffees and teas top the list (79 percent), with free high
speed wired and wireless Internet coming in a close second (78
percent). Other amenity and service expectations include: luxury
bed and linens (73 percent), spacious bathroom with brand name
toiletries (69 percent), 24-hour availability of food and beverage
(61 percent), a guestroom that has a separate bedroom and sitting
area (58 percent), and two flat-screen LCD televisions (56
percent), a larger than standard-size guestroom (54 percent),
DVD/CD player and MediaHub technology (47 percent), and a separate
workspace with movable desk and ergonomic chair (41 percent).
Cambria Suites offers the suite experience to all guests. Each room
is 25 percent larger than most standard hotel rooms, with separate
work and living areas with ergonomic chairs, movable desks, luxury
linens, and Bath and Body Works® products. In addition, the hotels
provide the latest in technology, including a 52-inch television in
the open, airy two-story lobby and two flat-screen LCD televisions,
a CD/DVD player, and MP3 jacks in each suite. Select suites offer
MediaHub(TM) plug-and-play technology allowing guests to connect
their laptop, MP3 player, game console, digital camera, or CD/DVD
player hassle-free. Free high-speed wired and wireless Internet
access is available throughout the hotel, so that guests can stay
connected when on the road. The hotels feature Reflect, a
contemporary bistro-style restaurant that features a full barista
coffee bar and serves breakfast and dinner; Refresh, a
state-of-the-art fitness center with an indoor pool and spa; and
Refill, a 24-hour sundry shop that stocks freshly prepared "grab
'n' go" gourmet salads and sandwiches, as well as typical
convenience items and healthy and organic foods. Methodology *This
online survey was conducted by Leflein Associates, Inc., an
independent market research company, Oct. 5-6, 2009 as part of a
national omnibus study. A total of 1,051 surveys were completed
among adults 18+; of those 917 reported being travelers. Survey
respondents represent the proportion of U.S. households with
respect to age, gender and region. This survey has a margin of
error of plus or minus 3 percent at the 95 percent confidence
level; the margin of error is larger for subgroups. About Cambria
Suites Cambria Suites offers contemporary, upscale accommodations
at affordable prices. Designed as a lifestyle hotel brand, Cambria
Suites offers more than just a place to sleep at night. It features
a larger lobby to give guests a more social atmosphere, all-suite
rooms that are 25 percent larger than standard hotel rooms and
include a separate living, working and sleeping space, providing
business and leisure travelers a haven to relax, socialize and
network. There are currently 18 properties open across the country
with 18 hotels under development nationwide. About Choice Hotels
Choice Hotels International, Inc. franchises more than 6,000
hotels, representing more than 486,000 rooms in the United States
and more than 35 other countries and territories. As of September
30, 2009, more than 700 hotels are under construction, awaiting
conversion or approved for development in the United States,
representing more than 59,000 rooms, and more than 100 hotels,
representing approximately 9,400 rooms, are under construction,
awaiting conversion or approved for development in more than 20
other countries and territories. The company's Comfort Inn, Comfort
Suites, Quality, Sleep Inn, Clarion, Cambria Suites, MainStay
Suites, Suburban Extended Stay Hotel, Econo Lodge and Rodeway Inn
brands serve guests worldwide. In addition, via its Ascend
Collection membership program, travelers in the United States and
the Caribbean have upscale lodging options at historic, boutique
and unique hotels. Additional corporate information may be found on
the Choice Hotels International, Inc. Web site, which may be
accessed at http://www.choicehotels.com/. Choice Hotels, Choice
Hotels International, Comfort Inn, Comfort Suites, Quality, Sleep
Inn, Clarion, Cambria Suites, MainStay Suites, Suburban Extended
Stay Hotel, Econo Lodge, Rodeway Inn and Ascend Collection are
proprietary trademarks and service marks of Choice Hotels
International. © 2009 Choice Hotels International, Inc. All rights
reserved. DATASOURCE: Choice Hotels International, Inc. CONTACT:
Genevieve Gaddy, +1-646-218-6003, , or Heather Soule,
+1-301-628-4361, Web Site: http://www.choicehotels.com/
Copyright