SAN FRANCISCO, CA, Aug. 31, 2017 /CNW/ - Customer
experience solutions company McorpCX, Inc. (TSXV: MCX, OTCQB: MCCX)
("McorpCX" or the "Company") announced the appointment of Mr.
Nii A. Quaye and Mr. Matthew Kruchko as independent directors to its
board of directors, effective immediately.
Mr. Quaye is an executive-level customer experience
professional, with almost two decades of experience in customer
experience delivery, relationship management, process improvement
and quality, and strategic planning.
He is the former SVP, Global Head of Service Quality for the
third largest bank in the UAE, FGB, and was a VP and Group Head for
ECOBANK, the largest Pan-African bank. Mr. Quaye also was General
Manager of the Saudi Investment Bank, and was a SVP at CitiGroup
where he was responsible for administering that company's Global
Contact Center.
A GE-trained Six Sigma Black Belt, Mr. Quay holds a B.A. from
Ottawa University, a J.D. from the
University of Maryland Law School, and
an MBA in Finance & Investments from The George Washington University in Washington, DC.
Mr. Kruchko is a strategy, brand and marketing executive with
decades of experience advising executives on how to drive business
growth for global brands such as Qualcomm, Warner Bros., Hewlett
Packard and others. He also has significant experience in SaaS
software marketing and demand creation, as well as corporate and
marketing strategy and executive leadership.
Currently an advisory board member for the Detroit Creative
Corridor Center (DC3) and Chief Strategy Officer of Connect Brands,
Mr. Kruchko was most recently EVP Strategy and Global Marketing for
UK-based SaaS software company Kalibrate (LSE: KLBT). Prior to
this, he was Managing Director of the brand strategy firm Applied
Storytelling. Mr. Kruchko studied business and marketing at
the University of Southern Maine.
"We believe Mr. Quaye and Mr. Kruchko are an excellent
complement to our existing executive and management skill set,
bringing demonstrated and relevant industry experience and
strategic acumen to our board of directors. We believe their
combined experience will further support our strategy to deliver
value to our stakeholders through good governance and continued
growth," commented McorpCX CEO Michael
Hinshaw.
About McorpCX
McorpCX (http://mcorp.cx) is a customer experience services
company targeting the Global Customer Experience Management (CEM)
market estimated by marketsandmarkets to grow from USD 5.06 Billion in 2016 to USD 13.18 Billion by 2021. Customers range from
Fortune 100 brands to fast-moving mid-market leaders and other
customer-centric companies. McorpCX is focused on pursuing
value-enhancing growth opportunities for its shareholders.
For more information, please contact:
General Information: 1-866-526-2655 toll free in the U.S., or
+1-415-526-2655
Investors: ir@mcorp.cx
Website: http://mcorp.cx
Twitter: @McorpCX (https://twitter.com/mcorpcx)
Forward-Looking Statements
Certain statements contained in this press release may
constitute "forward-looking statements" within the meaning of
the United States securities laws
and applicable Canadian securities legislation. These statements
are, in effect, management's attempt to predict future events, and
thus are subject to various risks and uncertainties. Readers should
not place undue reliance on forward-looking statements, which
reflect management's views only as of the date hereof. All
statements, other than statements of historical fact, regarding our
financial position, business strategy and management's plans and
objectives for future operations are forward-looking
statements. When used in this press release, the words
"anticipate," "believe," "estimate," "expect," and "intend" and
words or phrases of similar meaning, as they relate to the Company
and its management are intended to help identify forward-looking
statements. Although we believe that management's
expectations as reflected in forward-looking statements are
reasonable, we cannot assure readers that those expectations will
prove to be correct. Forward-looking statements include
statements relating to the Company's business and operations as
well as the anticipated growth Global Customer Experience
Management (CEM) market. Such statements involve assumptions
relating to the Company's business, the ability of the Company to
execute on its business plan, the competitive environment of the
Company's products and services and the future development and
pricing of the Company's products and services. Such
forward-looking statements involve known and unknown risks,
uncertainties and other factors that may cause the Company's actual
results to be materially different from any future results
expressed or implied by these statements. Such factors include the
following: general economic and business conditions, changes in
demand for the Company's products and services, changes in the
competitive environment and the introduction of competing software
solutions by competitors, the Company's ability to complete any
future required financing and the Company's dependence upon and
availability of qualified personnel. In light of these and other
uncertainties, the forward-looking statements included in this
press release should not be regarded as a representation by the
Company that its plans and objectives will be achieved. These
forward-looking statements speak only as of the date of this press
release, and the Company undertakes no obligation to update or
revise the statements.
Neither TSX Venture Exchange nor its Regulation Services
Provider (as that term is defined in policies of the TSX Venture
Exchange) accepts responsibility for the adequacy or accuracy of
this release.
SOURCE McorpCX, Inc.
