Netcall PLC Government Procurement Agreement
September 01 2015 - 1:04AM
RNS Non-Regulatory
TIDMNET
Netcall PLC
01 September 2015
1 September 2015
RNS Reach
Netcall plc
("Netcall" or the "Company")
Position awarded on new Government procurement agreement
Widening Netcall's reach across UK public sector and reducing
procurement cycles
Netcall plc (AIM: NET), a leading customer engagement software
provider, is pleased to announce that it has secured a position on
the newly formed Crown Commercial Service Network Services
agreement (RM1045) for Inbound Telephony Services (Lot 4) following
a successful bid process.
The new agreement is a mechanism for public sector
organisations, including Central Government departments, Non
Departmental Public Bodies, NHS bodies, local authorities, Police
and charities, to access and purchase connectivity and
telecommunication services through an approved catalogue of
accredited commercial suppliers.
The agreement will significantly reduce the complexity and
timescales for public sector organisations procuring products and
services as each supplier on the agreement will have passed a
series of rigorous pre-testing conditions and regulations.
The Network Service agreement (RM1045) will replace the current
PSN Connectivity Framework (RM860) and the PSN Services Framework
(RM1498) and is anticipated to save more than GBP50m.
Henrik Bang, CEO of Netcall commented: "We are delighted to have
been successful in our bid to join the CCS agreement for Inbound
Telephony Services, which creates a more flexible and streamlined
procurement process for public sector buyers. A position on the
agreement opens up to Netcall a wider portion of the public sector
market and provides us with access to new contract opportunities as
part of an elite group of suppliers.
"Our customer engagement solutions empower many public sector
organisations to achieve their priority goals; improving customer
service, reducing costs to serve and increasing staff productivity.
We look forward to expanding the delivery of our expertise and
capabilities in this market."
For further enquiries, please contact:
Netcall plc Tel. +44 (0)
330 333 6100
Henrik Bang, CEO
Michael Jackson, Chairman
James Ormondroyd, Group Finance
Director
finnCap Limited (Nominated Adviser Tel. +44 (0)
and Broker) 20 7220 0500
Stuart Andrews / James Thompson,
Corporate Finance
Simon Johnson, Corporate Broking
Alma PR Tel. +44 (0)
7780 901979
+44 (0) 7515
Josh Royston / Hilary Buchanan 805218
About Netcall plc
Netcall is a UK company quoted on the AIM market of the London
Stock Exchange. Netcall's software product suite provides
compelling business process solutions for end-to-end customer
engagement, incorporating multi-channel contact centre, workforce
optimisation, business process management and enterprise content
management. The Netcall software platform helps organisations meet
the growing demands of their customers and prospects whilst
improving internal efficiencies, thereby increasing profitability
and customer satisfaction.
Netcall's customer base contains over 700 organisations in both
the private and public sectors. These include two thirds of NHS
Acute Health Trusts, major telecoms operators such as BT and
leading organisations including Interflora, Lloyds Banking Group,
Cineworld, Interserve, Prudential, British Sugar and Thames
Water.
For further information, please consult the Netcall website:
www.netcall.com
This information is provided by RNS
The company news service from the London Stock Exchange
END
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