Australia Post Executes Multi-Year Agreement for Point of Sale Transformation Powered by Oneview Digital Store Platform
April 09 2018 - 2:00AM
Business Wire
Completion of the proof of concept with OneView
helped to define the digital journey and map project objectives to
deliver long-term ROI through improved in-store experiences
OneView Commerce (AIM: ONEV), the retail industry’s leading
provider of digital point of sale (POS), announced today that
Australia Post has signed a multi-year SaaS agreement for OneView’s
Cloud POS framework and Enterprise Promotions module to support a
mobile point of sale solution.
This agreement will continue the work completed during a proof
of concept, conducted from November 2017 to March 2018, and will
deliver a foundational sales and service platform designed to
re-invent the customer experience at selected outlets across their
network. The programme will provide Australia Post with more
flexibility in how they engage with customers across their network
and support the longer-term strategy of expansion of products and
services offered at Australia Post locations through a variety of
digital in-store formats including mobile, kiosk and over the
counter. As demonstrated during the proof of concept, OneView’s
innovative framework provides Australia Post with the capabilities
they require to enable new customer experiences and extend service
offerings rapidly on a modern cloud platform.
“2018 promises to be a big year for our organization as we
continue our strategic transformation to support the digital
revolution. We remain focused on re-inventing the store experience
while maximizing our existing digital assets and capabilities,”
said David McNamara, General Manager Post Office Network at
Australia Post. “As demonstrated during the detailed proof of
concept, the OneView solution fits well with our goals to expand
and transform the sales and service capabilities at our
outlets.”
The OneView Digital Store Platform is expected to reduce costs
associated with the current technology footprint by leveraging a
SaaS offering and providing 4G capabilities on a mobile platform.
With OneView’s API-first design, Australia Post can tailor the
solution to meet continuously evolving customer expectations.
Additionally, with features including shared basket and cross
channel, OneView provides Australia Post with a foundation to
re-imagine every experience as their business continues to adapt to
a digital economy.
OneView Chief Executive Officer Linda Palanza shared, “We are
pleased with the outcome of the proof of concept as it clearly
demonstrates OneView’s ability to deliver on Australia Post’s
unique transformation objectives. We look forward to continuing our
close working relationship with the team and are pleased to have
them join a select list of global retailers who have embraced
OneView’s digital and cloud-based point of sale capabilities acting
as the digital hub of customer experience and engagement in the
store.”
Large teams will remain engaged in both Melbourne and Boston to
continue the implementation of the OneView Digital Store as a
foundation element in Australia Post’s vision for their
outlets.
About The Australia Postal Corporation (Australia
Post)
Since the founding of the first post office in New South Wales
in 1809, Australia Post has expanded delivery to more than 11.7
million addresses across Australia and to more than 190 countries
around the world. Almost two thirds of its 4,400-plus outlets are
privately owned and operate as licensed post offices. There are
also 762 community postal agencies. One of the country’s most
trusted brands, The Australian Postal Corporation, comprising
StarTrack, Decipha, SecurePay, MailPlus, Mail Call and POLi,
competes in the global parcels and eCommerce services markets.
Headquartered in Melbourne with offices and facilities across the
country, more than 50,000 people are involved in Australian Post
operations, including more than 34,000 employees in its integrated
delivery, logistics, retail and eCommerce network.
About OneView Commerce
OneView Commerce is a pioneer in digital store transformation,
helping global retailers implement successful unified commerce
strategies that center on the critical engagement in-store. The
company’s cloud-based Digital Store Platform combines digital point
of sale, real-time inventory management, and enterprise promotions
to deliver a comprehensive store solution that drives increased
footfalls, expands basket size and maximizes process optimization
to improve margins. OneView enables the exchange of powerful store
information across the enterprise to positively impact sales,
business operations and customer experience. Discount Tire
Corporation, Travis Perkins plc, Wickes, Molton Brown, and Carhartt
are among the global retailers revolutionizing their stores with
OneView Commerce. For more information, visit
www.oneviewcommerce.com. Twitter:
@oneviewcommerce.
OneView is a registered trademark of OneView
Commerce. All other trademarks belong to their respective
companies.
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