RMPFS, Part of Royal Mail PLC, Achieves Greater Source-to-Pay Controls and Efficiencies with Proactis
October 17 2018 - 5:00AM
Business Wire
Proactis enables greater visibility and control of complete
source-to-pay process.
Proactis, the global spend management and B2B eCommerce company,
has announced that Proactis solutions form a key part of a Royal
Mail Properties & Facilities Solutions (RMPFS) transformational
change programme. The key objectives fulfilled by Proactis include
up-front control, visibility and authorisation of spend, automation
of the procurement process for both catalogue and non-catalogue
orders, control of supplier management and improved efficiency of
the invoicing process.
RMPFS provides a professional Facilities Management service and
is responsible for maintaining one of the largest corporate real
estates in Europe, with over 2,600 sites and 500 engineers. The
organisation’s SMART Engineering project involved implementing
modern, intuitive and proven spend management software to deliver
process efficiencies and automation. This drive for efficiency was
central to the terms of their SLA’s and working model with the
Royal Mail.
Following an extensive review of its existing source-to-pay
processes, Proactis was selected to supply a full end-to-end
solution for all goods and services procured and paid for by RMPFS
within the Engineering community. Part of an initial evaluation
included ensuring enterprise-wide adoption, with access to Proactis
from their Toughbooks (laptops that engineers use) and Android
mobile devices.
“Proactis has enabled us to gain greater visibility and control
of our complete source-to-pay process. This includes the
streamlining and automation of processes, the introduction of best
practices and support for financial and procurement transformation,
and was done without compromise to existing systems and processes”
stated Tim Middleton, RMPFS Project Manager.
Use of Proactis has improved purchase order compliance in all
categories of spend. A mix of Catalogue suppliers is available for
categories across parts and materials to consolidate spend across
the Group, and other approved suppliers/contracts are available to
support more unique purchases. This, in turn, helps reduce
retrospective orders to aid control and analysis of spend. Now,
when a PO is issued, an email, customised to look like an official
RMPFS communication, is generated to the supplier to confirm the
delivery date. The invoicing process is more streamlined and
efficient.
“Over 500 RMPFS engineers, spread across the UK, have been
trained on Proactis. The implementation and training process was
very fast and straightforward and we have appreciated Proactis’
partner approach,” said Tim. “The integration with our Infor
Finance and Job Management systems is complete and everyone has
found the solution easy to use and administer.”
With the successes that Proactis has brought to the Engineering
services, RMPFS is now looking to roll out the solution to the rest
of the Group and include all spend categories including the ‘soft’
services, such as cleaning etc.
<ENDS>
About ProactisProactis helps organisations around the
world to operate faster, leaner, smarter by rethinking the way they
do commerce to thrive in the digital economy.
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Media ContactChris RidleyChris.ridley@proactis.com+44
(0)1937 545070
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