SDL Selects Appian for Digital Transformation
December 06 2017 - 6:30AM
Appian (NASDAQ:APPN), a
leading Low-Code and Business Process
Management platform provider, today announced SDL
selected Appian to automate and digitize its core language services
business in support of the company’s digital transformation
strategy. Using Appian’s low-code development platform in the cloud
enables SDL to rapidly unify data from across systems and
processes, and present them through a single intuitive interface,
resulting in significant improvements in customer experience.
SDL is a leader in global content creation, management,
translation and delivery. It offers companies a range of solutions
to address complex content management and translation challenges,
including Machine Translation, Localization, Web Content Management
and provides a host of integrations with third-party applications.
Appian is being used to transform these core processes in support
of SDL’s corporate growth strategy. Key goals of that strategy are
to increase the scalability of SDL business services without
increasing headcount resources, while ensuring quality of services
through risk reduction and enforcement of policy-based best
practices.
“Appian is focused on helping companies develop a business
culture of continuous digital transformation,” said Paul Maguire,
Vice President, Appian. “The business landscape is changing faster
than ever before and companies must remain agile and adaptable to
change. We empower customers like SDL to streamline their
operations, maximize their resources and perform faster than ever
before. With Appian, SDL are making their business operations more
intelligent by integrating analytics and automated, rules based,
workflow into formal, orchestrated processes.”
In the execution of SDL’s digital transformation strategy,
Appian is currently addressing the following needs:
- Digitization and automation of core processes:
With Appian, SDL is organizing core information, minimizing human
error, reducing operational risk, and connecting core legacy
applications. This provides access to the right data, information
and intelligence enabling employees to spend less time on manual
processes and low value touch points.
- Improved Enterprise Visibility: Using Appian
Records and Reports, SDL is providing clear visibility to
participants across the whole process to provide greater planning
and capacity management, enable information and insights to be
shared quickly and effectively which will result in the ability to
make informed decisions, take prompt actions and reduce costs.
- Increased Productivity and Efficiency: By
streamlining processes and connecting core data, employees save
time in undertaking repetitive low-value tasks to focus on
high-value activities.
- Mobility and Security: Using the Appian Cloud,
SDL can conduct business in a secure state, connecting tasks and
data across multiple processes. With the ability to access data
anywhere, anytime, Appian consolidates core business information
for easy access across the globe.
“Appian was the right partner to help us execute our digital
transformation efforts quickly and efficiently,” said Azad Ootam,
Chief Transformation Officer, SDL. “With Appian, we are leveraging
a single, fully integrated platform for automating and managing
business processes to create efficiency and streamline business
operations at scale. With these improvements we have, in a
particular business process, seen improvements of up to 90% in
end-to-end execution time while enhancing the customer
experience.”
About AppianAppian provides a leading low-code
software development platform that enables organizations to rapidly
develop powerful and unique applications. The applications created
on Appian’s platform help companies drive digital transformation
and competitive differentiation. For more information, visit
www.appian.com.
About SDL SDL (LSE:SDL) is the global innovator
in language translation technology, services and content
management. Over the past 25 years we’ve helped companies deliver
transformative business results by enabling powerful, nuanced
digital experiences with customers around the world. Are you in the
know? Find out why 78 out of the top 100 global brands work with us
at SDL.com and follow us on LinkedIn, Twitter and Facebook.
For Information Contact:Nicole GreggsDirector,
Media Relations703.260.7868nicole.greggs@appian.com
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