Recognition in Upper Upscale category builds
on the global lifestyle brand's dedication to quality guest
service
ORLANDO,
Fla., July 16, 2024 /PRNewswire/ -- Today,
Margaritaville Hotels & Resorts is celebrating back-to-back
wins. The global lifestyle brand ranks first, for the second year
in a row, among Upper Upscale Hotel Brands, according to the J.D.
Power 2024 North America Hotel Guest Satisfaction Index (NAGSI)
Study. Margaritaville ranked highest in Staff Service, Hotel
Facility, Guest Room, and Communications & Connectivity -
earning the brand the top spot.
"The entire team at Margaritaville is honored and excited to be
named number one by J.D. Power in this category once again," said
Dan Leonard, President of
Margaritaville Hospitality. "We are incredibly committed to
providing our guests the absolute best experiences when they stay
with us. This recognition is a testament to the team's dedication,
attention to excellence, and commitment to delivering fun and
escapism."
With a variety of offerings in its portfolio, Margaritaville is
a state of mind with over 40 lodging locations around the world -
where guest service and experience is paramount. The brand features
full-service hotels and resorts, boutique hotels, all-inclusive
resorts, branded real estate, RV destinations, gaming properties,
and a cruise line. With restaurants, a podcast, SiriusXM radio
station, and consumer lifestyle products, the Margaritaville brand
exists wherever relaxation meets fun.
The annual study analyzes 39,468 guest responses to survey
questions and benchmarks 103 hospitality companies across 9 market
segments to measure guest satisfaction, advocacy, and loyalty. For
more information on the J.D. Power 2024 North America Guest
Satisfaction Study, visit
www.jdpower.com/resource/jd-power-north-america-hotel-guest-satisfaction-index-study.
To learn more about Margaritaville, visit
www.margaritaville.com.
About Margaritaville
Margaritaville, a state of mind since 1977, is a global
lifestyle brand inspired by Jimmy Buffett, whose songs evoke a
passion for tropical escape and relaxation.
Margaritaville features over 40 lodging locations and over 20
additional projects in the pipeline positioned across a variety of
full-service and boutique hotel and resort brands, branded real
estate, premium RV destinations, and gaming properties, all
complemented by an extensive suite of food and beverage concepts,
including Margaritaville Restaurant, award-winning JWB Prime Steak
and Seafood, 5 o'Clock Somewhere Bar & Grill, and LandShark Bar
& Grill. Hotel brands include Margaritaville Hotels &
Resorts, Compass by Margaritaville, Margaritaville Beach House,
Margaritaville St. Somewhere, and the all-inclusive product,
Margaritaville Island Reserve. Further elevating experiences,
Margaritaville's branded real estate includes Latitude
Margaritaville, "55 and better" active adult brand; Margaritaville
Cottages, Villas and Residences; One Particular Harbour by
Margaritaville; and Margaritaville Vacation Club.
The newest brand additions to Margaritaville's properties
includes the rapidly-growing Camp Margaritaville and
Margaritaville at Sea, which recently debuted a second
ship, Margaritaville at Sea Islander. Additionally,
consumers can escape every day through a collection of lifestyle
products including apparel, footwear, frozen concoction makers,
home décor, a SiriusXM radio station, a podcast, and
more.
More than 20 million travelers and consumers every year change
their latitude and attitude with Margaritaville. For more
information, visit www.margaritaville.com and follow
Margaritaville
on Facebook, Twitter and Instagram.
About J.D. Power
J.D. Power is a global leader in consumer insights, advisory
services, and data and analytics. A pioneer in the use of big data,
artificial intelligence (AI) and algorithmic modeling capabilities
to understand consumer behavior, J.D. Power has been delivering
incisive industry intelligence on customer interactions with brands
and products for more than 55 years. The world's leading businesses
across major industries rely on J.D. Power to guide their
customer-facing strategies.
J.D. Power has offices in North
America, Europe, and
Asia Pacific. To learn more about
the company's business offerings, visit JDPower.com/business. The
J.D. Power auto-shopping tool can be found at JDPower.com.
Media Contact:
margaritaville@finnpartners.com
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SOURCE Margaritaville