IR Prognosis Now Supports AudioCodes Mediant Session Border Controllers and Media Gateways
April 21 2015 - 2:00AM
Business Wire
Partnership to enable full visibility across
SBCs and gateways for simplified call tracking and more focused
cross-team collaboration
IR (ASX:IRI), the leading global provider of proactive
performance management software for critical IT infrastructure,
payments and communications ecosystems, today announced its full
support for the AudioCodes Mediant family of Session Border
Controllers (SBCs) and Media Gateways. IR Prognosis for Unified
Communications (UC), utilizing Voice
Quality 360°, now allows for customers to track calls and
interactions across AudioCodes SBCs, allowing for comprehensive
management of UC in real-time.
The AudioCodes Mediant family of SBCs is an industry-leading
line of versatile IP communications platforms which serves as one
of the primary voice-enablement platforms for Microsoft® Skype for
Business (formerly known as Lync™). Since the implementation of
SBCs like AudioCodes has become an industry best practice in order
to deliver connectivity and ensure security, IT teams and network
managers now need to obtain visibility across their entire
multi-vendor ecosystem. By partnering with IR, AudioCodes customers
can now fully utilize Voice Quality 360° in order to pinpoint and
eradicate quality issues, enabling a flawless user experience.
“With the rollout of Skype for Business and Microsoft’s vision
of universal communications, more organizations will rely on SBCs
to handle their voice and video interactions,” said Darc Rasmussen,
CEO of IR. “AudioCodes, with their Mediant product line, will play
a key role in facilitating and securing these interactions. We are
thrilled to bring IR’s expertise in experience management to
AudioCodes customers who are looking to enjoy the benefits of
universal communications.”
Driven by the capabilities of Voice Quality 360°, Prognosis for
UC gives AudioCodes customers the ability to track calls and
interactions across all network layers, routers, devices,
multi-vendor technologies and applications in addition to their
Mediant SBCs. Voice Quality 360° serves as a key component of UC
environments for companies that are looking to deliver seamless,
reliable and high quality customer interactions.
“Our Mediant Session Border Controllers have been gaining
significant market share and are ranked at the top of Enterprise
SBC market,” said Nimrode Borovsky, Vice President of Marketing at
AudioCodes. “Our customers need tools to help them get the
visibility required to operate their large scale global networks,
and IR Prognosis gives them the capabilities they look for.”
IR will be showcasing Prognosis in action at UC Expo, April
21-22, 2015, London, England. John Hand, the company’s Global
Microsoft Alliances Director, will present The Four Measures for
Success with Skype for Business. His session will take place in the
Communications Network & Security Theatre at 14:40 GMT on April
21.
About IR
IR is the corporate brand name of Integrated Research Limited
(ASX:IRI), the leading global provider of proactive performance
management software for critical IT infrastructure, payments and
communications ecosystems. More than 1000 organizations in over 60
countries—including some of the world’s largest banks, airlines and
telecommunication companies rely on IR Prognosis to provide
business critical insights and ensure continuity-critical systems
deliver high availability and performance for millions of their
customers across the globe. For further information on IR, visit
www.ir.com.
Media Inquiries:IRKevin Ryder, +61 2 9966 1066media@ir.com
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