Apple to Launch Self-Service-Repair Program in Early 2022
November 17 2021 - 8:51AM
Dow Jones News
By Adriano Marchese
Apple Inc. said Wednesday that it has created a
self-service-repair program which would allow customers to repair
their own devices using genuine parts and tools.
The technology company said Self Service Repair would begin with
a focus on the most common serviced modules, including mobile-phone
display, battery and camera, with additional repair options to be
added later in 2022.
The program would be available first for its most recent iPhone
12 and iPhone 13 lineups, and would then be followed by Mac
computers featuring the Apple's M1 chips, the company said.
Self Service Repair is expected to be available early in 2022 in
the U.S. before expanding to additional countries throughout the
year, Apple said..
"In the past three years, Apple has nearly doubled the number of
service locations with access to Apple genuine parts, tools, and
training, and now we're providing an option for those who wish to
complete their own repairs," Chief Operating Officer Jeff Williams
said.
Write to Adriano Marchese at adriano.marchese@wsj.com
(END) Dow Jones Newswires
November 17, 2021 09:36 ET (14:36 GMT)
Copyright (c) 2021 Dow Jones & Company, Inc.
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