Cisco Names Former Thomson Reuters IT Chief as CIO
April 09 2019 - 6:14PM
Dow Jones News
By Angus Loten
Cisco Systems Inc. has hired a leader in digital enterprise
strategies as its new chief information officer amid the tech
giant's growing focus on software services for renewed growth.
Jacqueline Guichelaar, a former group CIO at Thomson Reuters
Corp., oversees Cisco's information-technology infrastructure and
application development as senior vice president and CIO, a company
spokesman confirmed Tuesday.
She will also be focused on building the talent and skills
required for a workplace driven increasingly by digital technology,
the spokesman said.
Ms. Guichelaar officially took over the top IT post in
mid-February, replacing the firm's longtime CIO Guillermo Diaz Jr.,
who remains at Cisco as its new senior vice president for customer
transformation.
As CIO since 2000, Mr. Diaz led many of the tech firm's core
IT-enabled business initiatives, developing its electronic commerce
tools, sales and marketing and customer services, and cloud and
software-as-a-service platforms.
In his new role, Mr. Diaz will lead an agile team to establish
digital leadership, improve customer relationships and provide
strategic advice, the spokesman said.
Cisco in recent years has sought to build up its software
business as a recurring source of revenue rather than rely on
one-time sales of routers, switches and other networking
equipment.
In February, it reported $2.8 billion in second-quarter profit
for the period ended Jan. 26, on $12.4 billion in revenue, up 7%
from the same period a year ago.
The quarterly gains continued a five-quarter streak following
two years of declines. Chuck Robbins, the firm's chairman and chief
executive, credited the renewed growth to a strategy of
"aggressively transitioning to a software model and accelerating
our pace of innovation."
Ms. Guichelaar, who reports to Cisco's chief of operations,
Irving Tan, had served as CIO at Thomson Reuters since November
2017, building and leading its transition to digital enterprise
technologies. She left the company last September.
Thomson Reuters, which provides tools for corporate, legal and
tax professionals and operates Reuters News, in December announced
plans to cut more than 3,000 jobs over the next two years while
shifting its business model away from producing content and into
software services.
Before Thomson Reuters, Ms. Guichelaar held senior tech roles at
Deutsche Bank AG, Lloyds Banking Group PLC and International
Business Machines Corp., among other companies.
Write to Angus Loten at angus.loten@wsj.com
(END) Dow Jones Newswires
April 09, 2019 18:59 ET (22:59 GMT)
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