ATLANTA, Sept. 6, 2018 /PRNewswire/ -- Contact At
Once!, a LivePerson company (NASDAQ: LPSN), and CARPROOF, a unit of
IHS Markit announced today that CARPROOF vehicle history reports
are now integrated into the Contact At Once! Connect
platform. The partnership will help enhance the consumer
experience by allowing agents to share CARPROOF information with
consumers within the chat or text conversation. CARPROOF is
Canada's most trusted source of
automotive data, offering vehicle history and valuation information
to consumers, dealers and industry insiders.
Contact At Once! allows consumers to message with sales or
service professionals from a wide variety of media, including
online advertising, social sites and dealership or OEM
websites. Agents can share content within the chat or text
conversation window from partner applications such as CARPROOF and
CARFAX to help consumers enjoy a more informative and satisfying
shopping experience.
"Shoppers want to have all the information about a vehicle in
hand as they're considering options," says Denise Chudy, Contact At Once! General
Manager. "Being able to chat or text and get a CARPROOF
report while the messaging conversation is happening puts valuable
information at the consumer's fingertips and can significantly
improve the on-site experience."
Shawn Vording, CARPROOF's
vice-president of automotive sales, says making the car buying
experience more pleasant and less stressful is a mission for the
company. "Our goal is to help Canadian shoppers make the most
informed decisions about the used vehicles they're interested in so
they feel empowered when they are ready to purchase," says
Vording. "Contact At Once! gives our customers the option to
have a live conversation with someone who can help them decipher
used car data and reduce the guesswork around buying a car."
About CARPROOF
CARPROOF, a unit of IHS Markit, is
Canada's definitive source of
automotive information, delivering vehicle history, appraisal and
valuation. Drawing on billions of data records from thousands of
unique sources, its products enable used vehicle buyers and sellers
to make informed decisions. CARPROOF is trusted to provide
impartial and comprehensive information to dealerships, vehicle
manufacturers, consumers, major auctions, governments, insurance
providers and police agencies. Dedicated to transparency since its
founding in 2000, the company has been named one of Canada's 50 Best Managed Companies, and was
also honoured with Deloitte's Technology Fast 50™ and Fast 500™
awards. CARPROOF Corporation has announced that its name will
change to CARFAX Canada in October
2018. The change further aligns CARPROOF, Canada's best source of automotive data, and
CARFAX, the U.S.-based industry leader, to better serve its
consumer and dealer customers by leveraging the globally known
CARFAX brand. Both companies are owned by IHS Markit. For
more information about CARPROOF, visit www.carproof.com.
About Contact At Once!
Contact At Once!, a LivePerson
company, helps create satisfying connections and build
relationships between auto shoppers and dealers by making it easier
for consumers to ask questions and get information in the
micro-moments when they shop—whether on a brand or retailer site,
via online advertising, on social media and more. Contact At
Once! is the industry's leading provider of messaging platforms
with over 17,000 businesses using our solutions to build
relationships with online, mobile shoppers. For more information,
visitwww.contactatonce.com.
ABOUT LIVEPERSON, INC.
LivePerson makes life easier by
transforming how people communicate with brands. Our 18,000
customers, including leading brands like Citibank, HSBC, Orange,
and The Home Depot, use our conversational commerce solutions to
orchestrate humans and AI, at scale, and create a convenient,
deeply personal relationship — a conversational relationship — with
their millions of consumers. For more information about LivePerson
(NASDAQ: LPSN), please visit www.liveperson.com.
MEDIA CONTACT
Allison
Franzese
LivePerson
afranzese@liveperson.com
212-609-4224
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SOURCE LivePerson, Inc.