MCI Expands Disaster Recovery Capabilities for Government Customers
August 15 2005 - 7:00AM
PR Newswire (US)
- Company to Offer Additional Continuity of Operations Solutions -
ASHBURN, Va., Aug. 15 /PRNewswire-FirstCall/ -- MCI, Inc.
(NASDAQ:MCIP) today announced it has expanded its Disaster Recovery
capabilities for government customers to include back-up voice
services that will restore incoming communications within minutes.
In addition, MCI is expanding its business continuity solutions for
its fastest growing service, Private IP, to include a comprehensive
suite of options, enabling customers to better prepare for
unforeseen events. MCI has introduced its Voice Continuity
solution, offered in conjunction with TeleContinuity, Inc., to help
federal and state government agencies meet Continuity of Operations
Planning (COOP) requirements. In the event of an equipment failure,
natural disaster or building evacuation, the MCI Voice Continuity
solution can reroute calls to maintain telephone service. Calls can
be delivered to any location and to any device including phones,
computers and PDAs. "Disaster Recovery planning is an integral part
of a successful business plan," said Jerry Edgerton, senior vice
president of MCI Government Markets. "MCI works closely with
government agencies to provide advice and guidance to help build an
effective strategy that ensures their operations run continuously."
With enhancements to MCI's MPLS-based VPN Private IP, customers can
take advantage of redundancy at the physical circuit level, within
the network routers and at the provider-edge routers to ensure
continuous network uptime. Diverse access options also contribute
to a more robust solution and include dial, DSL and cable back-up
via Secure Interworking Gateway, and access via Frame Relay, ATM
and Satellite. Government agencies lacking preparedness may face
vulnerabilities to router/hardware failures, cable cuts, power and
network outages, natural disasters and terrorism among other
weaknesses. Helping to ensure systems operate continuously,
President Bush issued an Executive Order in June of this year
requiring government agencies to "initiate a review of its
telecommunication capabilities in the context of planning for
contingencies and continuity of operations (COOP)." According to
the order, "Each agency is responsible for ensuring in the context
of contingencies and COOP situations, the continued availability of
its mission essential and national security/emergency preparedness
telecommunication services." To help customers minimize downtime,
MCI works closely with government agencies to understand their
networking and IT infrastructure needs, identify potential risks
and exposures, examine and weigh costs/benefits and test the
solution. As a result, customers are able to reduce the duration of
an outage by carrying out a prepared response. MCI also offers
other solutions to aid government agencies in meeting their
disaster recovery goals, including helping organizations to
colocate network, server and voice equipment at secure, off-site
facilities such as MCI Smart Centers and Premium and Advanced Data
Centers located throughout the U.S. For managed Enterprise Hosting
customers, MCI's Smart Centers feature redundant IP connectivity,
options for rapid recovery using mirrored drives and parallel
builds, clustered server configurations, database replication, and
site fail-over, which allows agencies to maintain their primary
site while MCI manages a scaled-disaster recovery site at one of
its Smart Centers. MCI's Voice Continuity and Private IP Services
will be added to its suite of disaster recovery solutions including
the Big Blue emergency mobile communications fleet and MERIT Team
(MCI's Emergency Response Incident Team). The Big Blue fleet, which
can arrive at any continental US location within 24 hours, is
equipped with portable satellite uplinks enabling free Internet,
telephone, wireless hotspot and fax capabilities to the public when
other communications are unavailable. Big Blue has been utilized to
provide communications in the aftermath of disasters including
September 11, the Oklahoma City bombing, the California wildfires
and tornadoes in the Midwest. MCI also deployed its emergency
mobile communications centers to Florida last year during
Hurricanes Charley, Frances, Ivan and Jeanne. MCI's MERIT team, the
telecommunication industry's first and most experienced hazardous
and biological response team, is prepared to respond and perform in
nearly every type of chemical and biological atmosphere. The MERIT
team was instrumental in reestablishing communications at "Ground
Zero" on September 11 and has responded to HAZMAT train derailments
and Anthrax contaminations using self-contained and specialized
equipment. MCI's continuity of government services suite is
available to agencies of all sizes via numerous contract vehicles.
MCI will be demonstrating its Voice Continuity solution at the GSA
Network Services Conference on August 15-18 at the Hilton Chicago
Hotel (Booth 501). About MCI, Inc. MCI, Inc. (NASDAQ:MCIP) is a
leading global communications provider, delivering innovative,
cost-effective, advanced communications connectivity to businesses,
governments and consumers. With one of the most expansive global IP
backbones and wholly-owned data networks, MCI develops the
converged communications products and services that are the
foundation for commerce and communications in today's market. For
more information, go to http://www.mci.com/. DATASOURCE: MCI, Inc.
CONTACT: Janet Brumfield or Natasha Haubold, both of MCI Public
Relations, 1-800-644-NEWS Web site: http://www.mci.com/
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