MCI Expands Professional Services for Enterprise Customers
October 11 2005 - 7:00AM
PR Newswire (US)
Offers New Site Services to Prepare Networking Environments for
VoIP, Internet and Data Services ASHBURN, Va., Oct. 11
/PRNewswire-FirstCall/ -- MCI, Inc. (NASDAQ:MCIP) today announced
it is expanding and standardizing its suite of Site Services to
help companies quickly and efficiently prepare their networking
environments for a broad range of VoIP, Internet and Data
solutions. Offering customers a one-stop resource through its
expanded array of professional services, MCI's team of converged
networking service and support experts is helping customers with
their network deployment from beginning to end. "MCI is making
network deployment as easy and as efficient as possible for our
customers," said Nancy Gofus, MCI senior vice president of IP
Services. "By offering a one-stop resource with standardized
end-to-end capabilities, MCI is strengthening its ability to
provide more complete solutions for customers while saving them
time and resources." MCI will provide technical service and support
to enterprise customers of all sizes to ensure corporate networks
are well architected and implemented with its newly available Site
Audit, Assessment and Installation/ De-Installation Services. As
networks become more critical to a company's business-especially
networks carrying both voice and data traffic-each step of the
deployment must be engineered to perform at high levels of
performance and reliability. With MCI's Site Services customers
also can streamline and expedite the service installation process,
enabling them to go-to-market faster. Tapping MCI's team of U.S.
service and support field technicians, customers can now choose
from an expanded services set including: Site Audits to provide an
inventory of the customer's site. Tasks include auditing device
types, tracking serial numbers, measuring circuits and power
availability and identifying demarcation locations. Site
Assessments to ensure a customer's existing technology and
infrastructure environment is capable of supporting additional
applications or services. MCI will evaluate variables such as
bandwidth utilization, network traffic, latency interference and
environmental characteristics, and then make recommendations
regarding whether infrastructure upgrades are necessary.
Installation/De-installation Services to help customers ready their
networking environments for next-generation customer premise-based
services at their site, or to install or de-install
customer-furnished equipment, racks, shelves and miscellaneous
devices from MCI or a third-party vendor. These new additions join
MCI's existing Site Services portfolio, comprising Inside Wiring,
Extended Demarcation and Site Survey offerings. All Site Services
are available with MCI's Private IP, Frame Relay, ATM, Private
Line, Managed Network Services, Local and Long Distance Voice,
Third Party Transport, MCI Advantage IP Integrated Access and
Internet Dedicated offerings. Beginning in the first quarter of
2006, MCI plans to extend support to its government and wholesale
accounts as well as provide support for additional offerings,
including Managed IP PBX, Managed Internet Dedicated Access, IP VPN
Dedicated and IP VPN Remote and Broadband Services. MCI's Site
Services are offered in the 48 contiguous U.S. states and are
flexibly priced on a standard, time and material or custom basis.
Typically larger, more complex engagements-covering multiple
locations, non-standard equipment usage and/or non-standard tools
or labor-require customization. MCI's Managed Network Services are
available with the company's Managed Security, Hosting and Contact
Center Services, as well as its suite of MCI Advantage VoIP
products. By utilizing one provider to build and maintain their
infrastructure from the network to the application layer, companies
can better focus on their core business operations. MCI has been a
Managed Network Services provider since 1989 and today manages more
than 3,100 customer networks in 149 countries, including overseeing
22,000+ non-MCI connections from more than 60 network providers
globally. MCI has a long history of service and innovation in
network management-recently exemplified by its receipt of the 2005
Frost & Sullivan Customer Service Leadership Award and its
patent-pending IMPACT Rapid Fault Isolation capabilities enabling
MCI to lead the industry in service level commitments. About MCI,
Inc. MCI, Inc. (NASDAQ:MCIP) is a leading global communications
provider, delivering innovative, cost-effective, advanced
communications connectivity to businesses, governments and
consumers. With one of the most expansive global IP backbones and
wholly-owned data networks, MCI develops the converged
communications products and services that are the foundation for
commerce and communications in today's market. For more
information, go to http://www.mci.com/. DATASOURCE: MCI, Inc.
CONTACT: Janet Brumfield of MCI, Inc., 1-800-644-NEWS,
+1-614-723-1060, Web site: http://www.mci.com/
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