Plumtree Launches Executive Dashboard Solution Based on the Enterprise Web Suite
April 28 2004 - 9:00AM
PR Newswire (US)
Plumtree Launches Executive Dashboard Solution Based on the
Enterprise Web Suite Dole Foods and ADC Telecom Give Executives
Insight Into Key Metrics Through Service-Oriented Executive
Dashboards SAN FRANCISCO, April 28 /PRNewswire-FirstCall/ --
Enterprise Web leader Plumtree Software today released a new
services solution for building executive dashboards via the
Plumtree Enterprise Web Suite. The services offering, called the
Plumtree Executive Dashboard Solution, combines new integration
products with a deployment methodology designed to deliver a
dashboard application rapidly and at low cost. The typical
application combines performance metrics with enterprise search,
online collaboration and knowledge management, to give executives a
way to respond to events as they emerge across the business. As
part of the announcement, Plumtree is organizing its services group
to support the development of service-oriented applications at
customer sites, and forming a new dashboard solutions team. To
support the offering, the dashboard solutions team has developed a
new set of dashboard indicator portlets, which are designed to
provide executive-level integration of data from many systems.
According to an October 2003 Line56 survey, 49 percent of all
organizations that deploy a portal have built or plan to build an
executive dashboard; among Plumtree customers, the percentage is
higher, at 60 percent. Plumtree customers ADC Telecommunications,
Cinergy, Hamilton Sundstrand, Mazda, Pioneer Natural Resources,
Pratt & Whitney and NetJets have already deployed successful
Plumtree-powered dashboards. Dole Foods and ADC Telecom Build
Dashboards with Plumtree Dole Foods is working with Plumtree
Consulting Services on an IT Performance Dashboard Project which is
currently in the pilot stage. "We had a tight timeline for
deployment but wanted a highly customized dashboard for our CIO and
other IT executives. Plumtree's consultants helped us define a
vision for the dashboard and helped us deploy a set of dashboards
that give contextual, actionable updates on our financial and IT
performance. Working with Plumtree, we had a top-notch dashboard
application designed in two weeks and developed in just four
weeks," said Dorice Kohanim, Project Manager at Dole. ADC
Telecommunications, a provider of global network infrastructure
equipment and services for communications service providers and
enterprise networks, deployed a Plumtree-powered dashboard that
gives executives a real-time view of performance across its six
business units. "As ADC grew through acquisition in the 1990s, the
company inherited many different back-end systems. We built our
dashboard with Plumtree because its framework was flexible enough
to assemble information from diverse systems from across our
business," said Dan Bridgeman, vice president of Information
Technology at ADC. "Through the dashboard, our executive team sees
color-coded performance indicators for net sales, cash, operating
expenses, headcount and more. We've integrated data from SAP,
Hyperion, Microsoft Excel and ADC Analyzer, an internal business
intelligence system. The dashboard provides forward looking,
diagnostic information that helps our executives see challenges and
take action faster -- it's been enormously successful," added
Bridgeman. Many Dashboards, One Cohesive Delivery Framework
Building on the best practices gained through engagements such as
these, Plumtree Consulting Services is now offering a structured
program to help companies deploy a variety of dashboards including:
-- Executive Dashboards: to compare quantitative data to
enterprise-wide objectives, for better accountability; -- CIO
Dashboards: to monitor the availability of key systems throughout
the organization, for better service; -- Finance Dashboards: to
monitor financial data from operating units, providing greater
transparency to executives and board members and timelier month-
and quarter-end closes; -- Sales Dashboards: to monitor sales
metrics across regions and operating units, allowing companies to
improve forecasting and react to shortfalls earlier; -- Customer
Support Dashboards: to highlight call center metrics, customer
issues and customer satisfaction data for better customer service;
-- Production Dashboards: to contrast real-time production figures
with projections and averages, for better operational visibility
and agility. "We believe that the Plumtree Enterprise Web Suite is
the most open, powerful framework for building service-oriented
applications, but the technology alone is not enough," said Glenn
Kelman, Plumtree's vice president of product management and
marketing. "To drive our applications strategy, we are forming
solutions teams that can provide business and technology support
for customers' efforts to build applications such as executive
dashboards. This effort, combined with new developer support
program for application partners, will allow us to support far more
applications that we could develop by ourselves." As part of the
services offering, the dashboard solutions team engages with both
business and technical teams to identify business drivers,
processes and systems involved in the dashboard initiative.
Customers can take advantage of Plumtree's existing relationship
with Cognos for dashboard integration. Plumtree also has experience
integrating other business intelligence technologies from software
companies such as Business Objects, Hyperion, Oracle and SAP. The
services offering is available for the Plumtree Corporate Portal
4.5, 4.5WS and the 5.0. About Plumtree Consulting Services Plumtree
Consulting Services (PCS) provides industry-leading strategic and
technical expertise to Plumtree customers through all phases of an
Enterprise Web deployment. With a worldwide team of consultants,
Plumtree Consulting Services has helped hundreds of customers
deploy successful portals, including the U.S. Defense Finance and
Accounting Service, Weyerhaeuser, AspenTech and the Apollo Group.
PCS provides full lifecycle strategy, design and implementation
service, co-deployment services, portal performance tuning, upgrade
services and a series of business and technical workshops aimed at
helping companies build rich, high-ROI applications. Using the
Plumtree Enterprise Web Deployment Methodology, Plumtree Consulting
Services helps customers realize their portal vision, from
establishing business value and building the technology foundation,
to implementing the solution and driving enterprise adoption. For
more information on Plumtree Consulting Services, go to
http://www.plumtree.com/services/pcs.asp . About Plumtree Software
Plumtree Software is the Enterprise Web leader. Plumtree's mission
is to create a comprehensive Web environment for employees,
customers and partners across the enterprise to interact with
different systems and work together. Plumtree's Enterprise Web
solution consists of integration products for bringing resources
from traditional systems together on the Web, shared services such
as collaboration, content management and search for building new
Web applications, and a portal framework for delivering these Web
applications to broad audiences. Plumtree's independence and its
Web Services Architecture allow its solution to span rival
platforms and systems, helping maximize customers' return on their
existing technology investments. With offices in more than a dozen
countries, Plumtree has licensed over 600 customers, NOTE: Plumtree
is a registered trademark of Plumtree Software, Inc. and/or its
subsidiaries in the US and/or other countries. All other registered
and unregistered trademarks in this document are the sole property
of their respective owners. CONTACT: Carilu Dietrich of Plumtree
Software, +1-415-399-7047, or . DATASOURCE: Plumtree Software
CONTACT: Carilu Dietrich of Plumtree Software, +1-415-399-7047, or
Web site: http://www.plumtree.com/
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