WESTCHESTER, Ill., May 18, 2016 /PRNewswire/ -- Insurance Auto
Auctions, Inc. (IAA), a business unit of KAR Auction Services
(NYSE: KAR), and the leading live and live-online salvage auto
auction company, has implemented an enhanced appraisal offering
that provides increased flexibility and choice for IAA Inspection
Services™ customers. This is the latest innovation in the IAA Total
Loss Solutions™ suite of products that directly impacts the
opportunities to improve customer satisfaction and more effectively
manage costs during the total loss claims process.
The ability for insurance customers to receive an appraisal is
now fully integrated into IAA's client facing, inventory management
system, CSAToday®. This integration allows customers to
maintain existing appraisal vendor relationships, or to have IAA
manage the appraisal process. In addition, the added
flexibility provides insurance companies with access to
multiple total loss claims services within a single platform,
resulting in increased efficiency and further cycle time reduction
from date-of-loss to total loss determination.
"Along with the enhanced appraisal capability, the platform
offers high-definition images to eliminate the guesswork regarding
potential damage, as well as condition reporting to allow for easy
access to required appraisal information," said Pat Walsh, senior vice president of business
development, IAA. "IAA Inspection Services can also automatically
provide photos, condition reports and appraisals directly to
insurers through all leading industry estimating platforms for a
smooth integration with the customer's preferred software."
"Enhancing the appraisal capability based on customer preference
heightens the sense of transparency within the process, which in
turn leads to an overall improvement in customer satisfaction and
retention," said John Kett, CEO and
president, IAA. "Each improvement to IAA Total Loss Solutions
highlights IAA's continued commitment to providing our customers
with innovative technologies that streamline the total loss claims
process."
About Insurance Auto Auctions, Inc.
Insurance Auto
Auctions is the leading live and live-online salvage vehicle
auction company and a business unit of KAR Auction Services
(NYSE: KAR). Headquartered in Westchester, Illinois, IAA has over 170 auction facilities
throughout North America offering towing, financing and
titling services. With the most auction facilities in North
America, IAA provides registered buyers from around the globe with
millions of opportunities to bid on and purchase donated and
salvaged vehicles. Since 1982, IAA has sold millions of vehicles
through its weekly auctions for insurance companies, fleet and
rental companies, financing companies, charity organizations and
the general public. IAA also leverages its business model to assist
charitable organizations in the US through its One Car One
Difference® campaign. To date IAA has provided millions of dollars
in additional funding to charities by assisting in the processing
of donated vehicles. Learn how we are making a difference by
visiting www.1car1difference.com. With a talented team of over
2,700 employees, IAA is committed to providing customers with the
highest level of services in the salvage auto industry. Go
to www.IAA-Auctions.com to learn more, and follow IAA on
Facebook and Twitter.
|
Jeanene O'Brien |
Vice President, Global Marketing
|
708-492-7328 |
www.iaai.com
|
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SOURCE Insurance Auto Auctions, Inc.