Digital Insight and Metavante Release Adoption Marketing Program Results
June 09 2004 - 8:00AM
PR Newswire (US)
Digital Insight and Metavante Release Adoption Marketing Program
Results Financial Institution Clients Significantly Increase Bill
Pay Adoption Using Marketing Best Practices CALABASAS, Calif. and
MILWAUKEE, June 9 /PRNewswire-FirstCall/ -- Digital Insight(R)
Corp. (NASDAQ:DGIN) (http://www.digitalinsight.com/), the leading
online banking provider, and Metavante(R) Corporation, the
financial technology subsidiary of Marshall & Ilsley
Corporation (NYSE:MI), today announced the release of a bill
payment-focused white paper. Digital Insight and Metavante tracked
adoption performance of financial institution clients who
participated in the Digital Insight Growth and Retention Program
(GRP) during 2003. Financial institutions participating in the
program exceeded the growth rate of non-participating clients by 66
percent. The white paper includes profiles of marketing best
practices at three top-performing clients: Eastman Credit Union,
Kingsport, Tenn.; Main Street Trust, Champaign, Ill.; and Sterling
Savings Bank, Spokane, Wash. Eastman Credit Union and Main Street
Trust generated bill payment end user increases of 79 percent and
150 percent, respectively, in 2003. Both financial institutions
provide free online bill payment to their end users. Sterling
Savings Bank, which charges for online bill payment after an
introductory free period, increased bill payment registrations by
19 percent during the year. "Our research powerfully demonstrates
that by employing some or all of the best practices discussed,
financial institutions have driven significant advances in
enrollment and usage within their client base," said Drew Hyatt,
senior vice president, marketing and sales operations at Digital
Insight. "Metavante has been a strategic partner in the ongoing
success of GRP and we look forward to our continued collaboration
in driving higher adoption among our common clients." "The positive
results of this study underscore the importance of defining a goal,
obtaining corporate support, deploying incentive programs, and
educating both employees and consumers on the benefits of receiving
and paying bills online," said Cary Serif, executive vice
president, eFinance Group of Metavante. "We remain committed to
working proactively with Digital Insight and our mutual clients in
assisting their efforts to aggressively enhance adoption
performance." To obtain a summary of the white paper please visit
http://www.digitalinsight.com/progserv/growth_retention.html.
Digital Insight clients interested in Bill Pay and Bill Presentment
should contact their sales representative. Other financial
institutions interested in Bill Pay should call Digital Insight at
(888) 387-8627. About Digital Insight Digital Insight(R)
Corporation is the leading online banking provider for financial
institutions. Through its comprehensive portfolio of Internet-based
financial products and services built upon the company's unique
architecture, Digital Insight enables banks and credit unions to
become the trusted transaction hub for their retail and commercial
customers. Digital Insight offers consumer and business Internet
banking, online lending, electronic bill payment and presentment,
check imaging, account-to-account transfers, website development
and hosting, marketing programs designed to help increase online
banking end user growth and more. Each Digital Insight product and
service reinforces the strength of its financial institution
clients. About Metavante Corporation Celebrating 40 years of
innovation, Metavante Corporation delivers virtually all of the
technology that an organization needs to offer financial services.
Metavante processes transactions of value by providing clients with
financial technology solutions that drive customer relationship
management, electronic banking, electronic funds transfer and card
solutions, electronic presentment and payment, financial account
processing, investment technology and retirement benefit services.
Headquartered in Milwaukee, Wis., Metavante is wholly owned by
Marshall & Ilsley Corporation (NYSE:MI). Metavante and CSF are
registered trademarks of Metavante Corporation. For more
information, see http://www.metavante.com/. Safe Harbor Statement
under the Private Litigation Reform Act of 1995 This release
contains forward-looking statements within the meaning of the
Private Securities Litigation Reform Act of 1995. Such statements
are based on management's current expectations. Because of various
risks and uncertainties, actual strategies and results in future
periods may differ materially from those currently expected.
Additional discussion of factors affecting these forward looking
statements is contained in Digital Insight's most recent filings
with the Securities and Exchange Commission. DATASOURCE: Digital
Insight Corp.; Metavante Corporation CONTACT: Jyoti Nanda, Public
Relations, Digital Insight Corp., +1-818-878-6048; or Chip
Swearngan, Investor & Public Relations, Metavante Corporation,
+1-414-357-3688 Web site:
http://www.digitalinsight.com/progserv/growth_retention.html
http://www.metavante.com/ http://www.digitalinsight.com/
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