Philips and Health First spotlight results of 15-year strategic collaboration in tele-critical care
December 11 2019 - 8:00AM
December 11, 2019
- Powered by Philips telehealth technology, Florida’s first eICU
touts reduced mortality rates and hospital stays for the sickest
patients
- Long-term alliance in telehealth innovation features
centralized Clinical Operations Center approach to drive improved
patient outcomes
Amsterdam, the Netherlands and Rockledge, United States
– Royal Philips (NYSE: PHG, AEX: PHIA), a global leader in
health technology, and Florida-based Health First today announced
the outcomes of their successful 15-year tele-critical partnership.
Powered by Philips’ acute telehealth platform eCareManager, Health
First’s VitalWatch eICU has demonstrated significant reductions in
mortality and lengths of stay for the health system’s sickest
patient population. Leveraging eCareManager to synthesize patient
data for actionable insights to support proactive care, Health
First has created a centralized hub for patient care across venues
beyond the ICU.
Significant ICU improvement results Health
First became Florida’s first tele-ICU when the organization went
live with VitalWatch in September 2004 and remains the only
tele-ICU hub in Central Florida today. VitalWatch allows Health
First's critical care physicians and nurses to monitor real-time
vital signs, laboratory results, and patients’ complete electronic
medical records from a central location across 102 ICU beds at the
four Health First hospitals. The VitalWatch staff can also direct a
patient's care on the spot via live audio and video connections to
the patient's room if needed.
To date, the VitalWatch eICU program has resulted in:
- 23 percent reduction in overall mortality across the four
hospitals as a whole;
- 49 percent reduction in ICU length of stay; and
- 35 percent reduction in lengths of stay throughout the four
hospitals [1].
VitalWatch monitors more than 10,000 patients each year.
Annually, this vigilance has resulted in 48,000 interventions by
eICU intensivists and registered nurses. Additionally, these teams
have conducted more than 370,000 telemedicine assessments and
managed 62,000 calls from bedside teams seeking to collaborate on
patient care.
“As patient needs in the ICU become more complex and the
clinician shortage continues to affect this department, providing
proactive care and spotting deterioration in these patients is
becoming more challenging for caregivers – particularly since
patient conditions can change so rapidly,” said Carla Kriwet,
Chief Business Leader of Connected Care at Royal Philips. “Philips
is committed to helping deliver meaningful outcomes for health
systems and patients, and this long-term collaboration with Health
First represents how partnering around innovation can drive the
desired longitudinal results.”
“Health First is proud of the exceptional outcomes that have
occurred between our clinicians and VitalWatch to improve care for
our critical care patients,” said Jeffrey Stalnaker, MD, Senior
Vice President, Chief Physician Executive, Health First. “This
partnership has evolved how healthcare is delivered in our
hospitals. Not only does this technology allow us to provide
exceptional care, it gives added comfort to the families who know
there is always a compassionate and dedicated healthcare
professional continually watching over their loved ones.”
Centralizing care to improve outcomes Health
First initially implemented the eICU to address the growing
shortage of intensivists and has since expanded the program to help
drive care standardization and minimize unwarranted care variation
across patients and hospitals. By leveraging the continuous
advancements of Philips eCareManager – including platform
infrastructure and clinical performance applications – the
organization has also scaled services beyond the ICU through the
introduction of a Clinical Operations Center. The Clinical
Operations Center drives centralized care with real-time,
actionable analytics and proactive recommendations to enable
patient progression based on their clinical condition, and to help
ensure that patients are transitioned to the most appropriate care
setting.
Philips is the global leader in centralized tele-critical care.
More than 20% of US adult ICU beds and 1 in 8 adult ICU patients
are monitored by a 24/7 continuous demand model powered by the
Philips eICU Program, which combines A/V technology, predictive
analytics, data visualization and advanced reporting capabilities
[2, 3]. The core of this program is Philips eCareManager software,
which delivers need-to-know information to caregivers, empowering
them to care for the patients in a more proactive manner.
As part of its commitment to continuously evolve to meet the
needs of a changing healthcare marketplace, Philips recently
announced an eCareManager platform extension with the launch of
Sentry Score, a predictive algorithm for the adult intensive care
unit (ICU) that shows a patient’s probability of receiving an
intervention within 60 minutes [4]. Philips tele-critical care
platforms are available around the globe with clinical informatics
applications supporting bedside, unit and virtual delivery
models.
[1] Data and outcomes per quarterly benchmarking reports
provided through Philips eCareManager system [2] Representative of
the total Philips eICU licensed beds as a percentage coverage
relative to total US adult ICU beds[3] Derived from SCCM Adult ICU
admission statistic and compared to eCareManager eRI annual
monitored patients
https://www.sccm.org/Communications/Critical-Care-Statistics[4]
Sentry Score Development and Validation Among Patients Under
Intensive Care
For further information, please contact:
Kathy O’ReillyPhilips Global Press OfficeTel.: +1
978-221-8919E-mail: kathy.oreilly@philips.com Twitter:
@kathyoreilly
Silvie CasanovaPhilips North AmericaTel: +1 978-659-7467E-mail:
Silvie.casanova@philips.com
Shona PriceHealth First Corporate CommunicationsTel: +1
321-412-8810E-mail: shona.price@hf.org
About Royal Philips
Royal Philips (NYSE: PHG, AEX: PHIA) is a leading health
technology company focused on improving people's health and
enabling better outcomes across the health continuum from healthy
living and prevention, to diagnosis, treatment and home care.
Philips leverages advanced technology and deep clinical and
consumer insights to deliver integrated solutions. Headquartered in
the Netherlands, the company is a leader in diagnostic imaging,
image-guided therapy, patient monitoring and health informatics, as
well as in consumer health and home care. Philips generated 2018
sales of EUR 18.1 billion and employs approximately 80,000
employees with sales and services in more than 100 countries. News
about Philips can be found at www.philips.com/newscenter.
About Health First
Founded in 1995, Health First is Brevard County's
not-for-profit, community healthcare system. The fully Integrated
Delivery Network (IDN) includes health insurance plans, hospitals,
a multi-specialty medical group, and outpatient and wellness
services. As a locally owned, not-for-profit organization, Health
First is committed to investing in our community. In 2018, Health
First provided more than $171 million in community support. To
learn more about Health First and how we're giving back to our
community, please visit HFgivesback.org.
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