Eastern Propane & Oil Selects Descartes Last Mile Delivery Solution
April 25 2023 - 5:45AM
Descartes Systems Group (Nasdaq: DSGX) (TSX:DSG), the global leader
in uniting logistics-intensive businesses in commerce, announced
that Eastern Propane & Oil, one of the largest family-owned and
operated energy providers in New England, has selected Descartes’
last mile delivery solution to supply propane to over 100,000
residential and commercial customers throughout New Hampshire,
Maine, Massachusetts, Rhode Island and Vermont.
“By using advanced delivery technology and providing 24/7/365
service, our commitment is to always be there for customers when
they need us,” said Chuck Clement, Chief Technology Officer at
Eastern Propane & Oil. “Delivery strategies are becoming more
important to customer differentiation and financial performance,
and the Descartes solution will help us meet customer service
objectives while keeping costs down through increased route
density, decreased mileage and lower fuel consumption.”
In propane and oil distribution, companies often have
flexibility on the days they deliver. For example, some customers
may be running critically low on fuel and must be serviced
immediately while others may have time before they need additional
fuel. The Descartes solution automatically considers these factors
and can schedule non-urgent deliveries for customers in the same
neighborhood as an urgent delivery, instead of having to come back
a few days later. With same-day optimization capabilities,
companies can pull forward additional stops when they have extra
propane on the vehicle because customers did not require as much
fuel as projected and replenish customers they were not expecting
to supply on that day.
Descartes’ last mile delivery solution helps brands, like
Eastern Propane & Oil, and bulk fuel logistics providers
achieve more agile, efficient and sustainable routing, which
improves fleet resource management by generating additional
delivery capacity and reducing distance per delivery and costs.
Dynamic delivery appointment scheduling helps companies maximize
revenue, enhance the customer experience and minimize costs by
intelligently controlling the delivery booking process. Descartes’
route execution helps drivers perform their daily routes, keep
managers aware of progress, notify customers with an
estimated-time-of-arrival for their deliveries, and capture
essential proof-of-delivery details, supporting customer service
excellence and order accuracy through real-time mobile
communication.
“We’re pleased to help Eastern Propane & Oil enhance
distribution performance and reduce transportation costs through
automated route planning, optimization and execution technology,”
said James Wee, General Manager, Routing Mobile and Telematics at
Descartes. “In many industries, such as distribution, last mile
delivery is an important part of a company’s competitive strategy.
The ability to deliver to customers quickly, reliably, and
precisely can improve customer retention and lower last mile
operating costs.”
For more information, visit Descartes’ Propane and Industrial
Gases Distribution Resource Center.
About Eastern Propane & Oil
Eastern is a full-service propane and oil company serving New
Hampshire, Maine, Massachusetts, Rhode Island, and Vermont. By
using the best delivery technology available and providing 24/7/365
service, Eastern is always there when you need us for both propane
and oil. Family-owned for more than 90 years, Eastern is committed
to helping families like yours make energy choices that are safe
for your family or business. We are proud to be recognized as
a NH Veteran-Friendly Business with Platinum Level
Status by the NH Department of Military Affairs and Veterans
Services and NH Employment Security. For more information, visit
www.eastern.com.
About Descartes
Descartes (Nasdaq:DSGX) (TSX:DSG) is the global leader in
providing on-demand, software-as-a-service solutions focused on
improving the productivity, security and sustainability of
logistics-intensive businesses. Customers use our modular,
software-as-a-service solutions to route, track and help improve
the safety, performance and compliance of delivery resources; plan,
allocate and execute shipments; rate, audit and pay transportation
invoices; access global trade data; file customs and security
documents for imports and exports; and complete numerous other
logistics processes by participating in the world’s largest,
collaborative multimodal logistics community. Our headquarters are
in Waterloo, Ontario, Canada and we have offices and partners
around the world. Learn more at www.descartes.com, and connect
with us on LinkedIn and Twitter.
Global Media Contact Cara StrohackTel: +1(800)
419-8495 ext. 202025cstrohack@descartes.com
Cautionary Statement Regarding Forward-Looking
Statements
This release contains forward-looking information within the
meaning of applicable securities laws (“forward-looking
statements”) that relate to Descartes’ solution offerings and
potential benefits derived therefrom; and other matters. Such
forward-looking statements involve known and unknown risks,
uncertainties, assumptions and other factors that may cause the
actual results, performance or achievements to differ materially
from the anticipated results, performance or achievements or
developments expressed or implied by such forward-looking
statements. Such factors include, but are not limited to, the
factors and assumptions discussed in the section entitled, “Certain
Factors That May Affect Future Results” in documents filed with the
Securities and Exchange Commission, the Ontario Securities
Commission and other securities commissions across Canada including
Descartes’ most recently filed management’s discussion and
analysis. If any such risks actually occur, they could materially
adversely affect our business, financial condition or results of
operations. In that case, the trading price of our common shares
could decline, perhaps materially. Readers are cautioned not to
place undue reliance upon any such forward-looking statements,
which speak only as of the date made. Forward-looking statements
are provided for the purposes of providing information about
management’s current expectations and plans relating to the future.
Readers are cautioned that such information may not be appropriate
for other purposes. We do not undertake or accept any obligation or
undertaking to release publicly any updates or revisions to any
forward-looking statements to reflect any change in our
expectations or any change in events, conditions or circumstances
on which any such statement is based, except as required by
law.
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