InnerScope Hearing
Technologies (OTC: INND) Announces New Internal Hearing Aid Sales
& Hearing Care Professional Call Center
-
Staffed by a Highly Experienced Team of Licensed
Hearing Professionals and Leading Salespeople from Competitor
Platforms
-
Aims to Enhance Customer Experience and Deliver Revenue
Growth
ROSEVILLE, CA -- February 23, 2022 --
InvestorsHub NewsWire -- InnerScope Hearing Technologies Inc.
(OTC:
INND) ("InnerScope"), an emerging and disruptive leader in the
Direct-to-Consumer Hearing Technology space, today announced the
introduction of its own new internal customer call center (the
"Call Center") for its subsidiary HearingAssist of nearly 500,000
customers and its iHear branded hearing aid customers. The
integration of the Call Center is InnerScope's latest
service-minded innovation, designed to elevate the support it
provides to customers across the country as it continues its
nationwide growth.
InnerScope conducted an exhaustive
recruitment effort in staffing its Call Center with a team of
highly-experienced industry talent, consisting of licensed hearing
professionals, including doctors of audiology, top salespeople, and
hearing aid customer care representatives (the "Call Center Team")
from many of its competitors, including Eargo, Hear.com, and
YesHearing.com.
InnerScope has assembled a Call
Center Team that can offer multiple levels of
NO-CHARGE customer service depending on each
customer's needs in their "Journey to Better Hearing," which
includes:
-
HEARING PRODUCT
SPECIALISTS
InnerScope's staff of Hearing Product
Specialists will help guide the customer through the different
types of hearing aids and explain the features and benefits of each
model for the customer to make the best-informed decision before
purchasing hearing aids.
-
CONSULTATIONS WITH A LICENSED HEARING
PROFESSIONAL
InnerScope's staff of Licensed
Hearing Professionals are available for a Free
Consultation for
those customers seeking help in understanding their hearing loss or
hearing needs before purchasing hearing aids. In addition, when the
customer purchases hearing aids, a Licensed Hearing Professional
will help each customer
through the fitting process to ensure proper fitting and maximum
hearing benefit from the hearing aids.
-
LIFETIME SUPPORT AFTER-CARE SERVICE
REPRESENTATIVES
InnerScope's staff of After-Care
Service Representatives are available to assist with any ongoing
lifetime care and additional services a customer might need after
purchasing hearing aids. This team of After-Care Service
Representatives is available to assist customers in keeping their
hearing aid(s) in tip-top shape, so they can enjoy hearing from the
hearing aids for many years to come.
The launch of InnerScope's Call
Center coincides with InnerScope's previously announced launch of a new eCommerce
website for its subsidiary HearingAssist, which offers customers an
industry-leading digital experience, including mobile
responsiveness for a better customer experience, enhanced search, a
streamlined product search capability, including live inventory and
pricing search features, 24/7 product purchases with an easier
check-out process. Visitors can call HearingAssist.com Toll Free
Number 1-800-700-4327 to connect to one of the Call Center
Team members and receive a Free
Consultation with a team of licensed hearing
professionals to help answer any questions about their hearing
loss, as well as any hearing products requirements they may
need.
"Our new Call Center will allow
InnerScope to assume more ownership of the way we approach and
deliver a personalized high-touch experience for the customer,"
stated Matthew Moore, President and CEO of InnerScope Hearing
Technologies. "We designed our Call Center to be scalable as we
continue our growth. We started with 15 experienced Call Center
Team members, and we continue to add more every month. Our Call
Center is part of our commitment to building industry-leading
hearing aid brands backed by superior hi-touch customer service.
With our continued product innovation and our ever-growing
wholesale/retail partners, including
Walmart, we believe there is a tremendous
market opportunity for InnerScope to experience explosive growth
potential over the next 6 to 12 months."
About InnerScope Hearing
Technologies, Inc. (OTC PINK: INND):
InnerScope Hearing Technologies Inc.
is a leading
Direct-to-Consumer (DTC) manufacturer and distributor of
FDA-registered hearing aids, hearing assistive devices, hearing
health-related products, and Personal Sound Amplifier Products
(PSAPs) ("Hearing Products") dedicated to addressing the global
demand for affordable hearing solutions. InnerScope's Hearing
Products and its business model break through the persistent
barriers that prevent access to effective hearing
solutions.
InnerScope's recent acquisition of iHear Medical
Inc., a
DTC cloud-based hearing solution provider, gives the Company access
to over 40 patents and an FDA-registered manufacturing and R&D
facility. In addition, InnerScope has acquired HearingAssist,
an established leader in
the direct-to-consumer hearing aid market with a customer base of
over 400,000. These acquisitions, combined with a partnership
with Atlazo Inc., a semiconductor innovator for
next-generation AI smart devices, will allow InnerScope to better
position itself in the direct-to-consumer hearing solutions market
by selling advanced hearing products through Walmart and other
major retailers.
InnerScope's full line of Hearing
Health products is currently available through these multiple
retail/wholesale channels: Walmart.com, Amazon.com, Giant Eagle, Hy-Vee, Hartig Drug, Food City, and Cardinal Health dba RGH
Enterprises Inc., which provides InnerScope products to
FSAStore.com, HSAStore.com, & WellDeservedHealth.com.
Additional major
retailers in-store and online launching soon.
For information related to InnerScope
Hearing Technologies' latest hearing aids and related hearing
products, please visit:
http://iheardirect.com
http://hearingassist.com
For the most up-to-date information
about InnerScope Hearing Technologies (OTC:
INND), please visit and follow our official Twitter account
@inndstock page:
https://twitter.com/inndstock
InnerScope Hyperlinks:
HearingAssist
hearing assist - Walmart.com
Acquisition of iHear Medical Inc.
Acquisition of HearingAssist
Direct-to-Consumer Hearing Products.
InnerScope's Hearing Health Flexible
Subscription Plans
Safe Harbor
This news release contains
"forward-looking statements" within the meaning of Section 27A of
the Securities Act of 1933, as amended, and Section 21E of the
Securities Exchange Act of 1934, as amended intended to be covered
by the "safe harbor" created by those sections. Any statements that
are not historical facts contained in this press release are also
"forward-looking statements," as that term is defined under the
Private Securities Litigation Reform Act of 1995 (PSLRA). Such
statements may be identified by words such as "expects," "plans,"
"projects," "will," "may," "anticipates," "believes," "should,"
"intends," "estimates," and other words of similar meaning. Such
forward-looking statements are based on current expectations,
involve known and unknown risks, a reliance on third parties for
information, transactions or orders that may be canceled, and other
factors that may cause our actual results, performance or
achievements, or developments in our industry, to differ materially
from the anticipated results, performance or achievements expressed
or implied by such forward-looking statements. Factors that could
cause actual results to differ materially from anticipated results
include risks and uncertainties related to the fluctuation of
global economic conditions, the performance of management and our
employees, our ability to obtain financing or maintain contractual
relationships with vendors and customers, competition, general
economic conditions and other factors that are detailed in our
periodic reports filed with the Securities and Exchange Commission
("S.E.C."). We intend that all forward-looking statements be
subject to the safe-harbor provisions of the PSLRA, Securities Act,
and Securities Exchange Act.
Contact:
InnerScope Hearing Technologies,
Inc.
Investor Relations
ir@innd.com
833-788-0506
www.innd.com
Investor Relations Agency Contact:
Skyline
Corporate Communications Group, LLC
Lisa Gray,
Senior Account Manager
One
Rockefeller Plaza, 11th Floor
New York,
NY 10020
Office:
(646) 893-5835
Email: lisa@skylineccg.com
For the most up-to-date information
about InnerScope Hearing Technologies (OTC: INND), please visit and
follow our official Twitter account @inndstock page.
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