TIDMESG

RNS Number : 9458Y

eServGlobal Limited

31 January 2014

eServGlobal Limited

ABN 59 052 947 743

Financial report for the financial year ended 31 October 2013

Annual financial report

For the financial year ended

31 October 2013

Contents

 
                                                       Page 
 Chairman's report                                        2 
 CEO's report                                             3 
 Directors' report                                        4 
 Auditor's independence declaration                      18 
 Corporate governance statement                          19 
 Independent audit report                                27 
 Directors' declaration                                  29 
 Consolidated statement of profit or loss and other 
  comprehensive income                                   30 
 Consolidated statement of financial position            31 
 Consolidated statement of changes in equity             32 
 Consolidated statement of cash flows                    33 
 Notes to the financial statements                       34 
 Additional securities exchange information              77 
 

Chairman's Review

I am delighted to report a successful year for eServGlobal. We have made significant progress against our strategic objectives during the period, with the return to full year EBITDA profitability marking an important milestone in our journey. Our restructuring initiatives over the last few years are now in place and we are confident that they will provide the right platform from which to grow the business. I am excited about the opportunities ahead as we enter a new age of mobile money.

The achievements in our core business have been complemented by the continuing success of the HomeSend international remittance hub. Building on our substantial customer base under contract coverage, we exceeded our objectives for live deployments in 2013. This success was instrumental in the creation of a joint venture with MasterCard and BICS, announced in December 2013. It is our belief that the JV will accelerate HomeSend's move into a new phase in which the hub will become open to new markets, while being supported by the full bandwidth of MasterCard's marketing and distribution networks.

Board Composition

During the year, we were pleased to announce the appointment of Paolo Montessori as CEO and Managing Director as well as the appointment of Steve Blundell to the Board as Chief Financial Officer. John Conoley joined the Board as a Non-Executive-Director, replacing Jamie Brooke who stepped down following three years with the Company. David Smart also retired as a director in 2013 after thirteen years on the eServGlobal Board. It has been a pleasure working with Paolo, Steve and John over the course of the year and I have no doubt we will continue to benefit from their experience and knowledge. I would also like to thank David and Jamie for their meaningful contributions to the Company and wish them well in their future endeavours.

Finally, following the establishment of the HomeSend joint venture, Director Craig Halliday stepped down from the Board in December 2013. During his tenure as COO, CEO and Director, Craig played a major part in the restructuring of the business and the formation of the leadership team we have in place today that has brought the Company back to EBITDA profitability. Craig's final task as Executive Director was to bring HomeSend to a new and exciting level and the formation of the joint venture with MasterCard and BICS marked the completion of his commitments to the Company.

Securities

I would like to thank our shareholders for their support for our recent share placements. The placement of 29,507,815 shares in December 2012 raised $9.557 million (approximately GBP6.197 million) and was used to invest in our technology and to position our company to be able to bid for substantial projects, such as the Zain Group win. As eServGlobal competes for larger contracts with larger telecommunications and financial services companies, the demand for up-front performance bonds and the acceleration of specific projects and deliverables is required.

In January 2013, shareholders approved a second placement of $7.245 million (approximately GBP4.765 million), the proceeds of which were used to fully repay existing shareholder loans. Subsequent to the year-end, another smaller placement of 4,500,000 shares was carried out in December 2013, raising AUD$3.375 million (approximately GBP1.843 million). There are now a total of 253,545,997 shares on issue.

The number of share options currently on issue is 9,100,000. All of the options granted to date under the ESOP have been issued at 36 cents and are "in the money" by a significant amount due to the recent rapid appreciation in the Company's share price. The efforts of the option holders have been a significant reason for the rapid appreciation in the Company's share price. The deferred vesting dates (and requirement that an option holder be an employee at those vesting dates) provide a retention benefit for the company, while providing a tangible incentive to the option holder,

We are pleased to report that during the 2013 financial year we achieved a 226% increase in our market capitalisation and a 158% increase in our share price. As at 31 October 2012, eServGlobal's share price was AU$0.20 with 196,847,706 shares on issue, creating a market capitalisation of AU$39.4M. At the close of the following financial year on 31 October 2013, the share price was AU$0.515 with 249,045,997 shares on issue, producing a market capitalisation of AU$128.3M. We are proud of the value we have created over this period for our shareholders and we are confident that our strategy has positioned eServGlobal to continue to lead in the dynamic mobile money industry.

I would like to thank all employees whose hard work and efforts have helped us to build our established position today and our shareholders who have supported us on the journey so far. We are proud to be a market leader and instrumental part of the innovation and global growth that characterises this segment of the financial services industry.

Looking ahead, we remain focussed on expanding our relationships with our customers and the ongoing innovation of our solutions to ensure that we remain the leading technology partner for end-to-end mobile money solutions. I am confident in the continued growth of the business and that the Company will have another successful year in 2014.

CEO's Report

At the close of 2013, eServGlobal is in the strongest position it has been in for many years. Following the efforts that have gone into reshaping our business over recent years, I am pleased to be able to report on the considerable successes we have achieved this year.

Our customer roster continues to grow and we have a diverse base of over 65 customers for the core domestic services business. This combined with a healthy backlog of work leaves us well positioned to capitalise on this expanding market.

This year, our core business has further expanded its footprint in this target market through the signing of 10 new customers in 10 new geographies and also through expansion within our existing customers. We have also expanded our product offering into areas such as Near Field Communications, companion cards and mobile financial services, which allow mobile money solutions to be deployed in more developed financial markets where users are already expecting their phones to play a key role in their financial affairs.

The marketplace for mobile money solutions is rapidly evolving. The opportunity for eServGlobal to extend financial services to the "unbanked" population in emerging markets is vast, particularly given that these markets are characterised by high rates of mobile penetration and coupled with limited access to traditional financial services. Mobile network operators and financial service providers continue to move quickly to position themselves to be able to extend these new services to their users.

As the market matures, a key trend is the desire for mobile operators to seek a more holistic and considered approach to their mobile money offering so as to ensure a seamless service across all deployments and customers, in addition to realising cost efficiency benefits. eServGlobal is ideally placed to benefit from this trend towards a single vendor strategy. Our technology is built on 30 years' experience in delivering operators with ways to store and transfer value. Our end-to-end solution allows operators to choose one technology platform to meet all their needs from recharge through to basic mobile money and more advanced mobile financial services. Our modular approach is also well-suited to operators or financial service providers who need a solution which can grow as their market matures. These factors were key to securing a Group-wide framework agreement with the Zain Group, resulting in estimated revenue of US$12m over three years.

Our objective for the HomeSend service during the year was to move from subscriber coverage land grab to the next phase of live deployments, with a target of reaching 50 live corridors by year end. We are pleased to have achieved that goal and the HomeSend service is now connecting 51 countries for remittance. Post the period-end, we announced a transformational joint venture agreement with MasterCard and BICS that will propel the HomeSend service to a new operating level. We are excited to be part of this truly unique partnership on the cutting edge of mobile financial services.

I am confident that the success of 2013 will form the platform for further market-leading achievements in the coming years.

Directors' report

 
 The directors of eServGlobal Limited submit herewith the financial 
  report for the financial year ended 31 October 2013. 
 The names and particulars of the directors of the company during 
  or since the end of the financial year are: 
 
 Name               Particulars 
-----------------  ----------------------------------------------------------------------- 
 Richard Mathews    Non-executive Chairman 
 
                     Richard is the Non-Executive Chairman and former Chief 
                     Executive Officer of eServGlobal. He has over 20 years' 
                     management experience in telecommunications, software 
                     and investment. He is a founding partner of MHB Holdings. 
                     Previously, Mr. Mathews was CEO of Mincom, Australia's 
                     largest enterprise software company, increasing the 
                     share price from $2.50 to $8.77 in a two-year period. 
                     He has also held the role of Senior Vice President, 
                     International at J.D. Edwards and is currently managing 
                     director of listed company RungePincockMinarco Limited. 
 
                     He holds a Bachelor of Commerce and a Bachelor of 
                     Science and is an Associate Chartered Accountant. 
 
                     Richard was appointed as a director in July 2009. 
 Paolo Montessori   Managing Director and Chief Executive Officer 
 
                     Paolo Montessori has worked in the telecommunications 
                     industry for more than 20 years and is a well recognised 
                     figure in the global mobile VAS market with a particular 
                     focus on mobile money solutions. He has been closely 
                     involved in both commercial and solution design in 
                     the field of mobile money and payments, having led 
                     projects for numerous industry leaders. 
                     His experience extends to the telecom and financial 
                     services industries in Australia, the Middle East, 
                     South Asia, Asia Pacific, Europe and Latin America, 
                     encompassing both emerging and developed markets where 
                     mobile money is experiencing rapid growth. 
 
                     Paolo was appointed Managing Director and Chief Executive 
                     Officer of eServGlobal on 30 April 2013 following 
                     the resignation of Craig Halliday from those roles. 
 Stephen Blundell   Finance Director and Chief Financial Officer 
 
                     Stephen has nearly 20 years' experience in financial 
                     and operational management having held various senior 
                     roles with leading multi-national software companies, 
                     including EMEA Director of Finance at Adobe Systems 
                     and EMEA Vice President Commercial Operations at Siemens 
                     PLM, where he drove eight quarters of unprecedented 
                     revenue growth, exceeding competitors' success and 
                     the company's own financial plans. 
 
                     Stephen was appointed as Finance Director on 30 April 
                     2013 and has held the role of Chief Financial Officer 
                     since November 2009 
 François      Non-executive Director and Chairman of the Remuneration 
  Barrault           and Nomination Committee. 
 
                     François is the founder and chairman of FDB Partners, 
                     an investment and consulting firm that specializes 
                     in technology, renewable energy and publishing. He 
                     has previously served as CEO of BT Global services, 
                     President of BT International, and as a member of 
                     the board and the operating committee of BT Group 
                     PLC. He is also Chairman of Idate/DigiWorld Institute, 
                     the leading European think tank in TMT (Telecom, Media 
                     & Technology). He is also a Non-Executive Director 
                     of Alpha Networks and sits on various advisory boards 
                     around the world. 
 
                     His extensive experience includes key roles within 
                     Lucent Technologies such as President, Mobility International 
                     and President and CEO for the EMEA region. Prior to 
                     Lucent, he worked at Ascend Communications, where 
                     he held the position of Senior Vice President, International. 
                     He has also held executive positions within IBM, Computervision/Prime 
                     and Stratus and was co-founder and Chairman of the 
                     Board of Astria, an e-commerce software supplier. 
                     He holds a Master of Science (D.E.A) in Robotics/AI 
                     and an E.D.P in Engineering from the Ecole Centrale 
                     de Nantes. 
 
                     François has been a member of the Board since 
                     March 2003 and is Chairman of the Remuneration and 
                     Nomination Committee. 
 Stephen Baldwin    Non-executive Director and Chairman of the Audit Committee 
 
                     Stephen is a chartered accountant with 30 years of 
                     business experience. He commenced his career with 
                     Price Waterhouse and had a decade with the firm in 
                     three different countries. He was subsequently employed 
                     in the funds management industry for many years, initially 
                     with Hambro-Grantham and then with Colonial First 
                     State, where he was that group's Head of Private Equity. 
                     He has extensive Board experience across multiple 
                     industries. Other current roles include advising one 
                     of Australia's larger superannuation funds on their 
                     global private equity program. 
 
                     Stephen holds a Bachelor of Commerce (Honours) from 
                     the University of Cape Town and is a member of the 
                     Institute of Chartered Accountants of Australia. 
 
                     Stephen was appointed a director and a member of the 
                     Audit and Remuneration and Nomination Committees on 
                     25 November 2011. He was appointed as Chairman of 
                     the Audit Committee with effect from 1 May 2013. 
 John Conoley       Non-executive Director 
 
                     John's extensive experience spans the software, hardware, 
                     IT services, telecommunications and energy markets. 
                     He began his career in the IT industry with IBM in 
                     1983, and worked on a range of industries in technical, 
                     sales, and marketing roles. Since then, Mr. Conoley 
                     has held general management and director-level roles 
                     in small and medium-sized private and public companies. 
                     His most recent roles include: Non-executive director 
                     with IT security company Vistorm, Head of the GBP1.6bn 
                     B2B Energy Division at Eon, Chief Executive Officer 
                     of mobile device company Psion PLC, an international 
                     company listed in the UK. He is also currently CEO 
                     of a Private Equity backed software company based 
                     in the UK. 
 
                     John holds a Bachelor of Arts (Hons) from Southampton 
                     University. 
 
                     John was appointed as a Director and a member of the 
                     Audit Committee on 1 May 2013. 
 Craig Halliday     Executive Director 
 
                     Craig was the Chief Executive Officer and Managing 
                     Director of eServGlobal until his resignation from 
                     these roles on 30 April 2013. 
 
                     Prior to eServGlobal, Craig served as Executive President 
                     of Field Operations (COO) at Mincom, where he achieved 
                     record-breaking growth in both revenues and profitability. 
                     He has worked in the high-tech industry as an executive 
                     and investor since 1996 and has held senior roles 
                     including President of PeopleSoft Japan and various 
                     management positions within J.D. Edwards. 
 
                     Craig holds a Bachelor of Science from Edinburgh University 
                     and is a member of the Institute of Chartered Accountants 
                     in England and Wales. 
 
                     Craig resigned as a Director on 30 December 2013. 
 

Directors' report

 
 James Brooke   Non-executive Director 
 
                 James is a Chartered Accountant with experience in 
                 strategic consulting, finance and investment. He is 
                 currently a fund manager at Henderson in the Henderson 
                 Volantis Small Cap Team with responsibility for active 
                 corporate engagement. He previously worked in the 
                 private equity industry for ten years, initially with 
                 3i in the London buyout team and more recently as 
                 a venture capitalist with Quester where he specialized 
                 in IT services and telecommunications investments. 
                 Prior to this, he was with Deloitte's strategic consultancy 
                 business after having trained with them as a Chartered 
                 Accountant. 
 
                 He is a non-executive Director of Renovo PLC, NetDimensions, 
                 Oryx International Growth Fund and Chapel Down PLC. 
 
                 He holds a BA in Mathematics from Oxford University 
                 and an MSc in Telecommunications from University College 
                 London. 
 
                 James resigned as a Director on 1 May 2013. 
 David Smart    Non-executive Director 
 
                 David held senior executive positions in large scale 
                 manufacturing and merchandising businesses for more 
                 than 20 years. This includes 13 years as Chief Financial 
                 Officer of Tubemakers of Australia Limited and Metal 
                 Manufactures Limited. He is a non-executive director 
                 of a listed company Saunders International Limited. 
 
                 David holds a Bachelor of Commerce and MBA from the 
                 University of New South Wales and is a Fellow of the 
                 Australian Society of Certified Practicing Accountants. 
 
                 David has been a member of the Board since July 2000. 
                 He retired as a Director on 22 March 2013. 
 

Directors' report

Directorships of other listed companies

Directorships of other listed companies held by Directors in the 3 years immediately before the end of the financial year are as follows:

 
 Name              Company               Period of Directorship 
----------------  --------------------  --------------------------- 
 Richard Mathews   RungePincockMinarco   8 February 2012 - Ongoing 
                    Limited 
 John Conoley      Psion PLC             28 April 2008 - 01 October 
                                          2012 
 
 
 Company Secretary 
 

Tom Rowe has served as Company Secretary of eServGlobal since 6 April 2011. He is a Corporate and Commercial Lawyer practising with Simpsons Solicitors with a specialty in corporate transactions, corporate governance and listed company secretarial practice. Mr Rowe holds a BA LLB (Hons) from the University of Adelaide and is an Associate of the Governance Institute of Australia.

 
 Principal activities 
 
   eServGlobal (LSE: ESG, ASX: ESV) offers mobile money solutions which 
   put feature-rich mobile financial services at the fingertips of 
   users worldwide, covering the full spectrum of mobile wallet, mobile 
   commerce, recharge and agent management features. eServGlobal invests 
   heavily in product development, using carrier-grade, next-generation 
   technology and aligning with the requirements of 65 customers in 
   50 countries. eServGlobal is partnering with MasterCard and BICS 
   to build the HomeSend joint venture, the market leading international 
   remittance service based on eServGlobal technology and enabling 
   mobile money transfer in over 50 markets. eServGlobal has been a 
   source of innovative solutions for mobile and financial service 
   providers for 30 years. 
 

Directors' report

 
 Review of operations 
 This report is to be read in conjunction with the Chairman's review 
  and CEO's report on pages 2 and 3. 
 
  The consolidated entity achieved sales revenue for the year of $31.0 
  million (2012: $28.1 million). 
 
  The EBITDA profit was $7.3 million after restructuring and non-core 
  business costs of $2.0 million, foreign exchange gains of $8.0 million 
  and share based payments of $0.5 million (2012 EBITDA loss $8.7 
  million after restructuring and non-core business costs of $2.9 
  million, foreign exchange losses of $3.4 million and share based 
  payments of $0.6 million). The net result of the consolidated entity 
  for the year to 31 October 2013 was a profit after tax and minority 
  interest for the year of $10.3 million (2012 loss after tax and 
  minority interest of $15.7 million). Included in this result was 
  an income tax credit of $5.9 million (2012 income tax expense of 
  $0.2 million). Earnings per share were 4.3 cents (2012 loss per 
  share: 8.0 cents). 
 
  The operating cash flow for the year was a net outflow of $8.9 million. 
  Total cash flow for the year was a net inflow of $0.9 million. Cash 
  at 31 October 2013 was $4.9 million. 
 Changes in state of affairs 
 There were no significant changes in the state of affairs of the 
  Group during the financial year. 
 
 Subsequent Events 
  On 19 December 2013 eServGlobal concluded an agreement to create 
  a new joint venture with MasterCard and BICS (eServGlobal's current 
  partner in HomeSend) for the international mobile money transfer 
  service, HomeSend. Under the terms of the agreement, eServGlobal 
  will contribute its Homesend business, including staff, that are 
  directly related to the business into a newly formed company ("NewCo"). 
  Following the transaction, MasterCard will own 55% of NewCo, eServGlobal 
  will own 35% and BICS will own 10%. Based on the initial shareholdings, 
  MasterCard will be entitled to appoint three directors to the Board 
  of NewCo, eServGlobal will be entitled to make two appointments 
  and BICS will be entitled to nominate one director. 
 
  MasterCard will contribute cash for its interest in NewCo with eServGlobal 
  to receive EUR9.0m ($13.6 million) in cash, which includes EUR3.45 
  million ($5.21 million) to be held in escrow, net of a pro rata 
  of NewCo's estimated working capital requirements for the medium 
  term. In addition, MasterCard will enter into a commercial agreement 
  with HomeSend which will have an initial duration of three years 
  and automatic yearly renewal thereafter. The commercial agreement 
  will require MasterCard to use its best endeavors to promote the 
  HomeSend service utilising MasterCard's sales channels. 
 
  There are conditions precedent to the creation of the HomeSend joint 
  venture and those conditions, together with a summary of the material 
  terms and conditions of the HomeSend joint venture have been included 
  in the regulatory announcement dated 19 December 2013. 
 
  As a result of the transfer of its Homesend business to the HomeSend 
  joint venture, eServGlobal will recognise a gain on disposal of 
  between EUR23.5m - EUR24.2m in 2014 ($33.9m - $35.0m) based on consideration 
  of EUR30.0m ($43.3m) less assets classified as held for sale and 
  estimated selling expenses. 
 
  The assets attributable to the HomeSend business (including the 
  allocated goodwill component) have been classified as "Assets classified 
  as held for sale" in the Consolidated Statement of Financial Position 
  as at 31 October 2013. 
 
  The expected taxable profit arising from the Homesend joint venture 
  has resulted in the recognition of a deferred tax asset and associated 
  income tax credit of EUR4.7M ($6.8M) as at 31 October 2013 relating 
  to recoupment of income tax losses not previously recognised by 
  the consolidated entity. 
 
  On 23 December 2013 eServGlobal announced that it had entered into 
  a subscription agreement with an existing Australian institutional 
  investor for the Company to issue 4,500,000 fully paid ordinary 
  shares at AUD$0.75 (GBP0.41) per share, raising AUD$3.375M (GBP1.843M). 
  No fees were payable on the placement. 
 
  The 4,500,000 fully paid ordinary shares were issued on 30 December 
  2013 (being represented by depositary interests in CREST) and admitted 
  to AIM on 30 December 2013. Following the issue, the Company's total 
  issued share capital is 253,545,997 fully paid ordinary shares of 
  no par value. 
                               Directors' report 
 
                              Future developments 
 Details of future developments in the Group are contained in the 
  Chairmans review and CEO's report on pages 2 and 3. To the extent 
  that the disclosure of information regarding likely developments 
  in the operations of the Group in future financial years and the 
  expected results of those operations is likely to result in unreasonable 
  prejudice to the Group, this information has not been disclosed 
  in this report. 
 
   Environmental regulations 
   The Group operates primarily within the technology and telecommunication 
   sector and conducts its business activities with respect for the 
   environment while continuing to meet the expectations of shareholders, 
   customers, employees and suppliers. 
   During the year under review, the Directors are not aware of any 
   particular or significant environmental issues which have been raised 
   in relation to the consolidated entity's operations. 
   Dividends 
   No dividends were declared or paid during the financial year (2012: 
   nil) 
 
 Share options 
 
  eServGlobal Employee Share Option Plan 
  The company has an ownership-based remuneration scheme for directors, 
  key management personnel and employees. In accordance with the provisions 
  of the scheme, directors and employees may be granted options to 
  acquire ordinary shares in the company. The Board believes that 
  the options scheme has a significant role to play in motivating 
  employees to help ensure the continued performance of the company. 
  The exercise of any share options is not dependant on any performance 
  criteria, however, is dependent on a period of service relative 
  to the vesting dates. 
 Share options granted to directors and senior management 
 During the financial year and up to the date of this report the 
  company granted 2,400,000 options to the directors and senior management 
  of the entity (2012: 10,200,000). Further details of the executive 
  and employee share option plan are disclosed in Note 6 to the financial 
  statements. 
 

Details of unissued shares under option as at the date of this report are:

 
                        Number of 
                       shares under  Class of  Exercise price  Expiry date of 
   Issuing Entity         option      shares      of option        options 
--------------------  -------------  --------  --------------  -------------- 
eServGlobal Limited         500,000  Ordinary           $0.36     31 May 2014 
--------------------  -------------  --------  --------------  -------------- 
eServGlobal Limited       6,200,000  Ordinary           $0.36     14 May 2017 
--------------------  -------------  --------  --------------  -------------- 
eServGlobal Limited       1,600,000  Ordinary           $0.36     21 Dec 2017 
--------------------  -------------  --------  --------------  -------------- 
eServGlobal Limited         800,000  Ordinary           $0.36     10 Jun 2018 
--------------------  -------------  --------  --------------  -------------- 
 

During the financial year and up to the date of this report, there were no options exercised.

 
 Indemnification of officers and auditors 
 During the financial year, the company paid a premium in respect 
  of a contract insuring the directors of the company (as named above), 
  the company secretary, and all key management personnel officers 
  of the company and of any related body corporate against any liability 
  incurred as a director, secretary or key management personnel officer 
  to the extent permitted by the Corporations Act 2001. The contract 
  of insurance prohibits disclosure of the nature of the liability 
  cover and the amount of the premium. 
 
  The company has not otherwise, during or since the financial year, 
  indemnified or agreed to indemnify an officer or auditor of the 
  company or of any related body corporate, against any liability 
  incurred by such an officer or auditor. 
 

Directors' report

Directors' attendance at Board and Committee meetings held during the financial year

 
                      Board of Directors     Special Purpose      Audit Committee        Remuneration 
                                                Committees                              and Nomination 
                                                                                           Committee 
------------------  ---------------------  -------------------  -------------------  ------------------- 
     Directors        Held     Attended     Held(#)   Attended   Held(*)   Attended   Held(*)   Attended 
                       (*) 
------------------  -------  ------------  --------  ---------  --------  ---------  --------  --------- 
 David Smart           9           8           1         1          3         3          -         - 
------------------  -------  ------------  --------  ---------  --------  ---------  --------  --------- 
 François 
  Barrault             15         13           -         -          -         -         11         11 
------------------  -------  ------------  --------  ---------  --------  ---------  --------  --------- 
 Richard Mathews       15         13           2         1          -         -          -         - 
------------------  -------  ------------  --------  ---------  --------  ---------  --------  --------- 
 James Brooke          10          7           2         1          -         -          -         - 
------------------  -------  ------------  --------  ---------  --------  ---------  --------  --------- 
 Stephen Baldwin       15         14           4         4          5         5         11         11 
------------------  -------  ------------  --------  ---------  --------  ---------  --------  --------- 
 Craig Halliday        15         13           -         -          -         -          -         - 
------------------  -------  ------------  --------  ---------  --------  ---------  --------  --------- 
 John Conoley          5           5           -         -          2         2 
------------------  -------  ------------  --------  ---------  --------  ---------  --------  --------- 
 Paolo Montessori      5           5           -         -          -         - 
------------------  -------  ------------  --------  ---------  --------  ---------  --------  --------- 
 Stephen Blundell      5           5           1         1          -         - 
------------------  -------  ------------  --------  ---------  --------  ---------  --------  --------- 
 

(*) Held during term of director's appointment to Board, Audit or Remuneration and Nomination Committees.

(#) Special purpose committees established during the financial year with the delegated authority of the Board to consider specific matters to which the Director was appointed. The special purpose committees dissolved once the delegated authority was exercised.

Non-audit services

The directors are satisfied that the provision of non-audit services, during the financial year, by the auditor (or by another person or firm on the auditor's behalf) is compatible with the general standard of independence for auditors imposed by the Corporations Act 2001.

The audit committee, in conjunction with the Chief Financial Officer, assesses the provision of non-audit services by the auditors to ensure that the auditor independence requirements of the Corporations Act 2001 in relation to the audit are met.

Details of amounts paid or payable to the auditor for non-audit services provided during the financial year by the auditor are outlined in Note 7 to the financial statements.

Auditor's independence declaration

The auditor's independence declaration is included on page 18 of the financial report.

 
 Rounding off of amounts 
 The company is a company of the kind referred to in ASIC Class Order 
  98/0100, dated 10 July 1998, and in accordance with that Class Order, 
  amounts in the directors' report and the financial report are rounded 
  off to the nearest thousand dollars unless otherwise indicated. 
 

Directors' report

 
 Remuneration Report 
 
 
 Determining remuneration policy for directors and key management 
  personnel, and its relationship to eServGlobal's performance 
 
   The Company is listed on both the Australian Securities Exchange 
   and the London Stock Exchange (AIM). It is an international group 
   which is faced with all of the market pressures that flow in such 
   circumstances. It must compete successfully with other international 
   organisations that are substantially larger and which have the ability 
   to draw on enormous resources. Our employees are based in diverse 
   parts of the globe and regularly must travel to work in remote locations. 
   The remuneration policies must be appropriate to these circumstances. 
 
   In determining the appropriate remuneration policies for the Group, 
   the Board believes that the salary packages must be sufficient, 
   in the international marketplace in which the Group operates, to 
   attract, retain and motivate high calibre, hard working, dedicated 
   employees, who have the knowledge and skills appropriate for the 
   business. In this regard, a component of the salary package for 
   employees is paid after the results of a financial year are completed, 
   and the entitlement is based primarily on the results achieved by 
   the Group. The Board's broad policy is implemented through its Remuneration 
   and Nominations Committee. 
 

Director and other key management personnel details

The following persons acted as key management personnel of the Company and the Group during or since the end of the financial year:

   --      Richard Mathews (Non-executive Chairman) 

-- Paolo Montessori (Managing director and Chief Executive Officer appointed on 30 April 2013; Chief Operating Officer until 30 April 2013)

   --      Stephen Blundell (Chief Financial Officer; appointed Finance director on 30 April 2013) 
   --      David Smart (Non-executive director until resignation on 22 March 2013) 
   --      François Barrault (Non-executive director) 
   --      James Brooke (Non-executive director until resignation on 1 May 2013) 

-- Craig Halliday (Executive Director until resignation on 30 December 2013; Chief Executive Officer until 30 April 2013)

   --      Stephen Baldwin (Non-executive director) 
   --      John Conoley (Non-executive director appointed on 1 May 2013) 
   --      Remi Arame (Chief Sales Officer) 
   --      James Hume (Chief Technology Officer appointed on 1 October 2012) 

Except as noted, the named persons held their current positions for the financial year and since the end of the financial year.

Directors' report

Elements of key management personnel remuneration

Non-executive directors are paid directors' fees and, in the case of those who are Australian based, compulsory superannuation fund contributions are made on their behalf. The Board reviews the level of fees from time to time, and sets individual non-executive directors fees based on the levels of fees for comparable listed companies in the appropriate parts of the world. During the year, the Board commissioned an independent benchmarking report for its non-executive director fees and, following the receipt and consideration of the report, reduced the fees paid to the non-executive directors. No remuneration recommendation was provided in the report.

The non-executive directors are appointed by either the Board or shareholder vote and any appointment is subject to re-election on retirement required at Annual General Meetings.

Executive directors and other key management personnel remuneration comprise both Short Term Incentives (STI) and Long Term Incentives (LTI) components. The STI takes the form of a cash bonus and the LTI comprises the issue of share options under the eServGlobal Employee Share Option Plan.

a) The STI component for the executive directors and other key management personnel is as follows.

The Chief Executive Officer (CEO) is remunerated on a salary package basis that includes a base salary, pension contributions, a portion that is a variable component which is dependent on agreed performance objectives and various allowances such as housing and education. The variable component comprises elements relating to achievement of financial plan and specific business objectives. The CEO is a permanent employee with no fixed employment term and a notice period of five months required by either party.

The Chief Financial Officer (CFO) is remunerated on a salary package basis that includes a base salary, pension contributions and a portion that is a variable component which is dependent on agreed performance objectives. The variable component comprises elements relating to achievement of financial plan and specific business objectives. The CFO is a permanent employee with no fixed employment term and a notice period of six months required by either party.

The Chief Sales Officer (CSO) is remunerated on a salary package that includes a base salary, a portion that is a variable component (which is dependent on agreed performance objectives relating to sales), pension contributions and various allowances such as housing and education. The CSO is a permanent employee with no fixed employment term and a notice period of thirty days required by either party.

The Chief Technology Officer (CTO) is remunerated on a salary package basis that includes a base salary and a portion that is a variable component which is dependent on agreed performance objectives. The variable component comprises elements relating to achievement of financial plan and specific business objectives. The CTO is a permanent employee with no fixed employment term and a notice period of two months required by either party.

b) The LTI (share option) component contains an element of reward to incentivise loyalty and continuity of service to the company through the vesting of options over a defined period with eligibility being dependent on continued employment.

Directors' report

 
 Elements of remuneration which are dependent on company performance 
 The Board believes that it is critical that the above specified 
  employees are driven by the financial performance of eServGlobal 
  and, as detailed below, has structured key management personnel 
  packages so that a substantial portion of the variable component 
  of their packages is directly linked to financial outcomes of eServGlobal. 
  The targets are established annually and are approved by the Board 
  at the same time as approval of the Group's business plan. The two 
  key measures of this are: annual revenue and earnings before interest, 
  tax, depreciation and amortisation components. This component is 
  confirmed in conjunction with the completion of the financial statements. 
  The CEO, CSO and CFO variable component is earned in full by reference 
  to the financial result of the company. These targets are selected 
  to ensure alignment of shareholders' interests with key management 
  personnel remuneration. 
 

The tables below set out summary information about the Group's earnings and movements in shareholder wealth for the two years to June 2011, the four month period to 31 October 2011 and the two years to 31 October 2012 and 2013.

 
 
                                31 October   31 October   31 October   30 June    30 June 
                                      2013         2012         2011      2011       2010 
                                     $'000        $'000        $'000     $'000      $'000 
                               -----------                                      --------- 
 Revenue                            31,003       28,070        7,017    42,808     78,015 
 EBITDA                              7,279      (8,656)      (6,186)    52,173   (20,574) 
 Net profit/(loss) after tax        10,374     (15,589)      (9,258)    39,159   (32,286) 
-----------------------------  -----------  -----------  -----------  --------  --------- 
 
 
 
                                 31 October   31 October   31 October   30 June   30 June 
                                       2013         2012         2011      2011      2010 
                                ----------- 
 Share price at start of year        $0.200       $0.520       $0.730    $0.600    $0.455 
 Share price at end of year          $0.515       $0.200       $0.520    $0.730    $0.600 
 Interim dividend                         -            -            -         -         - 
 Final dividend                           -            -     12.1 cps         -         - 
 Capital distribution                     -            -     16.9 cps         -         - 
 Basic earnings/(loss) per 
  share                                 4.3        (8.0)        (4.7)      19.8    (16.5) 
 Diluted earnings/(loss) per 
  share                                 4.2        (8.0)        (4.7)      19.8    (16.5) 
------------------------------  -----------  -----------  -----------  --------  -------- 
 

Directors' report

The group's key management personnel received, or will receive, the following amounts as compensation for their services as directors and key management personnel of the Group during the financial year:

 
                                                        Post 
                                                      Employment     Share based 
              Short-term employee benefits             benefits        payments 
       -----------------------------------------  ----------------  ------------                        -------------- 
                                                                                                          Percentage 
                                                                                                              of 
                    Bonus (incl.                                                                         remuneration 
        Salary &      variable                      Superannuation                 Termination            related to 
 2013     fees     pay component)   Non-monetary                       Options       Benefits    Total    performance 
                                                                                                        -------------- 
           $             $               $                $               $             $          $           % 
-----  ---------  ---------------  -------------  ----------------  ------------  ------------  ------  -------------- 
 
 
 Non-executive Directors 
 R Mathews                    130,000         -         -    6,300          -         -     136,300     - 
 S Baldwin                     91,142         -         -        -          -         -      91,142     - 
 F Barrault                    79,422         -         -        -          -         -      79,422     - 
 J Brooke (i) (viii)                -         -         -        -          -         -           -     - 
 J Conoley (vi)                37,392         -         -        -          -         -      37,392     - 
 D Smart (vii)                 33,360         -         -    3,002          -         -      36,362     - 
 Group's other Key 
  Management Personnel 
 C Halliday (v) 
  (x)                         282,602   208,159    24,060        -   (48,888)   278,333     744,266   21% 
 R Arame (ii) (iii)           268,875   239,015    43,474   36,881     61,923         -     650,168   46% 
 S Blundell (ii) 
  (iv)                        263,524         -       724   14,209     72,083         -     350,540   21% 
 P Montessori (ii) 
  (iii) (ix)                  346,329     2,098    60,410        -     90,903         -     499,740   19% 
 J Hume                       185,740         -         -        -     66,927         -     252,667   26% 
 Total                      1,718,386   449,272   128,668   60,392    242,948   278,333   2,877,999     - 
-------------------------  ----------  --------  --------  -------  ---------  --------  ----------  ---- 
 
   (i)     J Brooke agreed to receive no benefit for his services until his resignation on 1 May 2013. 

(ii) Key management personnel are remunerated on a salary package basis that includes an appropriate portion that is a variable component which is dependent on company performance. Key management personnel had their variable pay components confirmed in conjunction with the completion of the financial statements. The variable components for key management personnel were confirmed on the achievement of customer orders or earnings before interest, tax, depreciation and amortisation targets established during the financial year.

   (iii)    Paid in Euros and subject to foreign exchange fluctuations at Group level. 
   (iv)   Paid in GBP and subject to foreign exchange fluctuations at Group level. 
   (v)    Paid in USD and subject to foreign exchange fluctuations at Group level. 
   (vi)   Appointed on 1 May 2013. 
   (vii)   Retired as a Director on 22 March 2013. 

(viii) Resigned on 1 May 2013.

   (ix)    Appointed Managing Director and Chief Executive Officer on 30 April 2013. 

(x) Resigned as Managing Director and Chief Executive Officer on 30 April 2013. Resigned as executive director on 30 December 2013. The total value of C Halliday's share options which lapsed is $190,845.

Directors' report

The group's key management personnel received the following amounts as compensation for their services as directors and key management personnel of the Group during the previous financial period:

 
                                                        Post 
                                                      Employment     Share based 
              Short-term employee benefits             benefits        payments 
       -----------------------------------------  ----------------  ------------                        -------------- 
                                                                                                          Percentage 
                                                                                                              of 
                    Bonus (incl.                                                                         remuneration 
        Salary &      variable                      Superannuation                 Termination            related to 
 2012     fees     pay component)   Non-monetary                       Options       Benefits    Total    performance 
                                                                                                        -------------- 
           $             $               $                $               $             $          $           % 
-----  ---------  ---------------  -------------  ----------------  ------------  ------------  ------  -------------- 
 
 
 Non-executive Directors 
 R Mathews                    140,000         -        -   12,600         -    -     152,600     - 
 S Baldwin (vi)                87,083         -        -        -         -    -      87,083     - 
 F Barrault                    82,004         -        -        -         -    -      82,004     - 
 J Brooke (i)                       -         -        -        -         -    -           -     - 
 D Smart                       85,000         -        -    7,650         -    -      92,650     - 
 
 Group's other Key 
  Management Personnel 
 R Arame (ii) (iii)           253,849   194,579   41,762   35,429    73,058    -     598,677   45% 
 S Blundell (ii) 
  (iv)                        246,077   108,493        -   13,772    73,058    -     441,400   41% 
 C Halliday (ii) 
  (v)                         506,040   542,529   20,399        -   144,508    -   1,213,476   57% 
 P Montessori (ii) 
  (iii) (vii)                 187,500    91,689        -        -    18,678    -     297,867   37% 
 Total                      1,587,553   937,290   62,161   69,451   309,302    -   2,965,757     - 
-------------------------  ----------  --------  -------  -------  --------  ---  ----------  ---- 
 
   (i)             J Brooke has agreed that he receive no benefit for his services. 

(ii) Key management personnel are remunerated on a salary package basis that includes an appropriate portion that is a variable component which is dependent on company performance. Key management personnel had their variable pay components confirmed in conjunction with the completion of the financial statements. The variable components for key management personnel were confirmed on the achievement of customer orders or earnings before interest, tax, depreciation and amortisation targets established during the financial year.

   (iii)            Paid in Euros and subject to foreign exchange fluctuations at Group level. 
   (iv)           Paid in GBP and subject to foreign exchange fluctuations at Group level. 
   (v)            Paid in USD and subject to foreign exchange fluctuations at Group level. 
   (vi)           Appointed on 25 November 2011. 
   (vii)           Appointed on 6 February 2012. 
 
                                Directors' report 
 Directors' shareholdings 
 The following table sets out each director's relevant interest in 
  shares and options in shares of the company or a related body corporate 
  during the financial year and as at the date of this report. 
 
 
          Directors             Fully paid ordinary       Executive share options 
                                       shares 
 John Conoley                                       -                           - 
--------------------------  -------------------------  -------------------------- 
 François Barrault                       500,000                           - 
--------------------------  -------------------------  -------------------------- 
 Richard Mathews                       10,679,512 (1)                           - 
--------------------------  -------------------------  -------------------------- 
 Paolo Montessori                                   -                   1,250,000 
--------------------------  -------------------------  -------------------------- 
 Stephen Blundell                                   -                   1,250,000 
--------------------------  -------------------------  -------------------------- 
 Stephen Baldwin                              932,600                           - 
--------------------------  -------------------------  -------------------------- 
 (1) Shares are held by Paua Pty Ltd. 
 
 
 
 Share-based payments granted as compensation for the current financial 
  year 
 

During the financial year, the following share-based payment arrangements were in existence.

 
                                                                       Grant date 
 Options series          Grant date    Expiry date    Exercise price    fair value 
----------------------  ------------  -------------  ---------------  ------------ 
 Issued 27 April 2012 
  (i)                      27-Apr-12           2017         $0.36000         $0.13 
----------------------  ------------  -------------  ---------------  ------------ 
 Issued 14 May 2012 
  (i)                      14-May-12           2017         $0.36000         $0.11 
----------------------  ------------  -------------  ---------------  ------------ 
 Issued 11 Feb 2013 
  (ii)                     11-Feb-13           2017         $0.36000         $0.26 
----------------------  ------------  -------------  ---------------  ------------ 
 Issued 01 Jul 2013 
  (iii)                    01-Jul-13           2018         $0.36000         $0.24 
----------------------  ------------  -------------  ---------------  ------------ 
 

(i) The options in these series vest 2 years from the date of issue and expire on the 5 year anniversary of the date of issue.

(ii) Options issued in these series vest fully on 21 December 2014 and expire on 21 December 2017.

(iii) Options issued in this series vest as to one half on 10 June 2014 and the balance on 10 June 2015 and expire on 10 June 2018.

Value of options issued to directors and key management personnel

Key management personnel receiving options are entitled to the beneficial interest under the option only if they continue to be employed with the Group at the time the option vests. Any exposure in relation to the risk associated with the movement in the underlying share price rests with the key management personnel.

1,500,000 options held by Craig Halliday lapsed during the yearfollowing his resignation as the Group's Chief Executive Officer and Managing Director.

During the financial year no options were forfeited as a result of a condition required for vesting (other than continuing employment with the company) not being satisfied. No options vested during the year.

The following table discloses the options granted, exercised or lapsed during the financial year:

Directors' report

 
 Name            Number of           Value of   Value of options   Value of 
                   options    options granted          exercised    options 
                   granted       at the grant    at the exercise     lapsed 
                                     date (i)               date       (ii) 
                                            $                  $          $ 
--------------  ----------  -----------------  -----------------  --------- 
 R Arame           150,000             39,438                  -          - 
--------------  ----------  -----------------  -----------------  --------- 
 S Blundell        250,000             65,730                  -          - 
--------------  ----------  -----------------  -----------------  --------- 
 P Montessori      500,000            131,461                  -          - 
--------------  ----------  -----------------  -----------------  --------- 
 J Hume            650,000            161,370                  -          - 
--------------  ----------  -----------------  -----------------  --------- 
 C Halliday              -                  -                  -    190,845 
--------------  ----------  -----------------  -----------------  --------- 
 

(i) The value of options granted during the period is recognised in compensation over the vesting period of the grant, in accordance with the Australian Accounting Standards.

(ii) The value of options lapsing during the period due to the failure to satisfy a vesting condition is determined assuming the vesting condition has been satisfied.

 
 Signed in accordance with a resolution of the directors made pursuant 
  to s.298 (2) of the Corporations Act 2001. 
 
  On behalf of the Board 
 

Richard Mathews

Chairman

31 January 2014

 
   Deloitte Touche Tohmatsu 
    ABN 74 490 121 060 
 
    Grosvenor Place 
    225 George Street 
    Sydney NSW 2000 
    PO Box N250 Grosvenor Place 
    Sydney NSW 1220 Australia 
 
    Tel: +61 2 9322 7000 
    Fax: +61 (0)2 9322 7001 
    www.deloitte.com.au 
 

The Board of Directors

eServGlobal Limited

c/- Simpsons Solicitors

Level 2, Pier 8/9

23 Hickson Road,

Millers Point NSW 2000

31 January 2014

Dear Board Members

eServGlobal Limited

In accordance with section 307C of the Corporations Act 2001, I am pleased to provide the following declaration of independence to the directors of eServGlobal Limited.

As lead audit partner for the audit of the financial statements of eServGlobal Limited for the financial year ended 31 October 2013, I declare that to the best of my knowledge and belief, there have been no contraventions of:

(i) the auditor independence requirements of the Corporations Act 2001 in relation to the audit; and

(ii) any applicable code of professional conduct in relation to the audit.

Yours faithfully

DELOITTE TOUCHE TOHMATSU

Michael Kaplan

Partner

Chartered Accountants

Liability limited by a scheme approved under Professional Standards Legislation.

Member of Deloitte Touche Tohmatsu Limited

Corporate governance statement

The eServGlobal Limited board is responsible for establishing the corporate governance framework of the group having regard to the ASX Corporate Governance Council (CGC) published guidelines as well as its corporate governance principles and recommendations. eServGlobal is also required to comply with, inter alia, the Corporations Act 2001 (Cwth), the ASX Listing Rules and the London Stock Exchange AIM Rules for Companies. The table below and accompanying statement outlines the main corporate governance practices of eServGlobal during the financial year and the extent of eServGlobal's compliance with the CGC's recommendations as at the date of this report.

 
         Recommendation                                                  Comply 
   ----  --------------------------------------------------------------  ------- 
               Principle 1 - Lay solid foundations for management and 
                                      oversight 
              1.1   Companies should establish the functions reserved 
                   to the board and those delegated to senior executives 
                               and disclose those functions. 
             1.2   Companies should disclose the process for evaluating 
                           the performance of senior executives. 
     1.3   Companies should provide the information indicated                * 
                         in the Guide to reporting on Principle 1. 
 
          Recommendation                                                  Comply 
   ----  --------------------------------------------------------------  ------- 
                   Principle 2 - Structure the board to add value 
     2.1   A majority of the board should be independent directors.          * 
     2.2   The chair should be an independent director.                      * 
             2.3   The roles of chair and chief executive officer (CEO) 
                      should not be exercised by the same individual. 
              2.4   The board should establish a nomination committee. 
             2.5   Companies should disclose the process for evaluating 
                     the performance of the board, its committees and 
                                   individual directors. 
     2.6   Companies should provide the information indicated                * 
                         in the Guide to reporting on Principle 2. 
 
          Recommendation                                                  Comply 
   ----  --------------------------------------------------------------  ------- 
           Principle 3 - Promote ethical and responsible decision-making 
               3.1   Companies should establish a code of conduct and 
                     disclose the code or a summary of the code as to: 
                 *    The practices necessary to maintain confidence in the 
                                      company's integrity; 
 
 
                  *    The practices necessary to take into account their 
                      legal obligations and the reasonable expectations of 
                                     their stakeholders; and 
 
 
                 *    The responsibility and accountability of individuals 
                      for reporting and investigating reports of unethical 
                                           practices. 
     3.2   Companies should establish a policy concerning diversity          x 
                   and disclose the policy or a summary of that policy. 
                   The policy should include requirements for the board 
                     to establish measurable objectives for achieving 
                     gender diversity for the board to assess annually 
                     both the objectives and the progress in achieving 
                                           them. 
     3.3   Companies should disclose in each annual report                   x 
                 the measurable objectives for achieving gender diversity 
                     set by the board in accordance with the diversity 
                        policy and progress towards achieving them. 
               3.4   Companies should disclose in each annual report 
               the proportion of women employees in the whole organisation, 
                     women in senior executive positions and women on 
                                        the board. 
              3.5   Companies should provide the information indicated 
                         in the Guide to reporting on Principle 3. 
 
 
 
 
 
                                      Corporate governance statement 
   ----  --------------------------------------------------------------  ------- 
          Recommendation                                                  Comply 
   ----  --------------------------------------------------------------  ------- 
              Principle 4 - Safeguard integrity in financial reporting 
                4.1   The board should establish an audit committee. 
     4.2   The audit committee should be structured so that                  * 
                                            it: 
                       *    Consists only of non-executive Directors. 
 
 
                   *    Consists of a majority of independent Directors. 
 
 
                 *    Is chaired by an independent chair, who is not chair 
                                          of the board. 
 
 
                              *    Has at least three members. 
              4.3   The audit committee should have a formal charter. 
     4.4   Companies should provide the information indicated                * 
                         in the Guide to reporting on Principle 4. 
          Recommendation                                                  Comply 
   ----  --------------------------------------------------------------  ------- 
                 Principle 5 - Make timely and balanced disclosure 
             5.1   Companies should establish written policies designed 
                   to ensure compliance with ASX listing rule disclosure 
                   requirements and to ensure accountability at a senior 
                     executive level for that compliance and disclose 
                      those policies or a summary of those policies. 
              5.2   Companies should provide the information indicated 
                         in the Guide to reporting on Principle 5. 
          Recommendation                                                  Comply 
   ----  --------------------------------------------------------------  ------- 
                  Principle 6 - Respect the rights of shareholders 
               6.1   Companies should design a communications policy 
                  for promoting effective communication with shareholders 
                  and encouraging their participation at general meetings 
                  and disclose their policy or a summary of that policy. 
              6.2   Companies should provide the information indicated 
                         in the Guide to reporting on Principle 6. 
          Recommendation                                                  Comply 
   ----  --------------------------------------------------------------  ------- 
                      Principle 7 - Recognise and manage risk 
     7.1   Companies should establish policies for the oversight             * 
                  and management of material business risks and disclose 
                               a summary of those policies. 
              7.2   The board should require management to design and 
                    implement the risk management and internal control 
                     system to manage the Company's material business 
                     risks and report to it on whether those risks are 
                   being managed effectively. The board should disclose 
                that management has reported to it as to the effectiveness 
                   of the Company's management of its material business 
                                          risks. 
              7.3   The board should disclose whether it has received 
                   assurance from the CEO [or equivalent] and the Chief 
                     Financial Officer (CFO) [or equivalent] that the 
                      declaration provided in accordance with section 
                    295A of the Corporations Act is founded on a sound 
                    system of risk management and internal control and 
                      that the system is operating effectively in all 
                   material respects in relation to financial reporting 
                                          risks. 
              7.4   Companies should provide the information indicated 
                         in the Guide to reporting on Principle 7. 
          Recommendation                                                  Comply 
   ----  --------------------------------------------------------------  ------- 
                  Principle 8 - Remunerate fairly and responsibly 
             8.1   The board should establish a remuneration committee. 
     8.2   The remuneration committee should be structured                   * 
                                        so that it: 
                   *    Consists of a majority of independent Directors. 
 
 
                          *    Is chaired by an independent chair. 
 
 
                              *    Has at least three members. 
              8.3   Companies should clearly distinguish the structure 
                    of non-executive directors' remuneration from that 
                       of executive directors and senior executives. 
     8.4   Companies should provide the information indicated                * 
                         in the Guide to reporting on Principle 8. 
 
          * indicates partial compliance. Refer to further details below. 
 
                          Corporate governance statement 
 
          Principle 1. Lay solid foundations for management and oversight 
 1.1 Companies should establish the functions reserved to the board 
  and those delegated to senior executives and disclose those functions. 
  The primary responsibilities of eServGlobal's board include: 
    *    the establishment of long term goals of the company 
         and strategic plans to achieve those goals; 
 
 
    *    the review and adoption of the annual business plan 
         and budgets for the financial performance of the 
         company and monitoring the results on a monthly 
         basis; 
 
 
    *    the appointment of the Chief Executive Officer; 
 
 
    *    ensuring that the company has implemented adequate 
         systems of internal control together with appropriate 
         monitoring of compliance activities; and 
 
 
    *    the approval of the annual and half-yearly financial 
         statements and reports. 
 
 
 
   The board meets on a regular basis, on average at least once monthly, 
   to review the performance of the company against its goals, both 
   financial and non-financial. In normal circumstances, prior to the 
   scheduled monthly board meetings, each board member is provided 
   with a formal board package containing appropriate management and 
   financial reports. 
   The responsibilities of senior management including the Chief Executive 
   Officer are contained in letters of appointment and job descriptions 
   given to each executive on appointment and updated annually or as 
   required. 
   The primary responsibilities of senior management are to: 
   (i) Achieve the annual business plan and budget 
   (ii) Ensure the highest standards of quality and service are delivered 
   to customers 
   (iii) Ensure that employees are supported, developed and rewarded 
   to the appropriate professional standards 
   (iv) Ensure that the company continues to produce innovative technology 
   and leading products 
   Decision making in respect of the functions reserved for the board 
   and those delegated to management is in accordance with a delegation 
   of authority policy and procedures adopted by the board. 
 1.2 Companies should disclose the process for evaluating the performance 
  of senior executives. 
 The performance of all senior executives is reviewed at least once 
  a year by the Chief Executive Officer, in conjunction with the full 
  board. They are assessed against personal and company key performance 
  indicators established at the start of each calendar year for each 
  individual. For more detail, refer to the Remuneration Report. 
 
 
 1.3 Companies should provide the information indicated in the Guide 
  to reporting on Principle 1. 
 A performance evaluation for each senior executive has taken place 
  in the reporting period in line with the process disclosed. A statement 
  covering the primary responsibilities of the board is set out in 
  1.1 above. A statement covering the primary responsibilities of 
  the senior management is set out in 1.1 above. A copy of the board 
  charter is not publicly available. 
 
 
                        Corporate governance statement 
 Principle 2. Structure the board to add value 
 2.1 A majority of the board should be independent directors. 
  The eServGlobal board consists of four non-executive directors and 
  two executive directors. John Conoley, Stephen Baldwin and Francois 
  Barrault are considered to be independent directors. David Smart 
  was also considered an independent director during his tenure with 
  the board. Richard Mathews and James Brooke were not considered 
  to be independent by virtue of being associated with substantial 
  shareholders of the company during the financial year. Craig Halliday 
  was not considered independent as he is a former Chief Executive 
  Officer of the company and associated with a former substantial 
  shareholder of the Company. As such, during the financial year a 
  majority of the board were not independent directors. 
  At the date of this Annual Report, Richard Mathews has ceased to 
  be associated with a substantial shareholder of the Company and 
  as his executive role with the company ceased more than three years 
  ago, he is now considered an independent director. Accordingly, 
  the board is currently composed of four independent and two non-independent 
  directors. 
  2.2 The chair should be an independent director. 
  Richard Mathews is a former Chief Executive Officer of the Company 
  and stepped into the position of Chairman of the Board in 2010. 
  While this movement resulted in a chairman who is not independent, 
  the company believes that a chairman with a strong knowledge of 
  the company's operations has been in the best interests of the company. 
  Due to the passage of time since his executive role with the company 
  and his ceasing to be associated with a substantial shareholder 
  since the end of the financial year, the Chairman is independent 
  at the date of this Annual Report. 
  2.3 The roles of chair and chief executive officer should not be 
  exercised by the same individual. 
  Richard Mathews is the company's Chairman and Paolo Montessori is 
  the Chief Executive Officer. 
  2.4 A nomination committee should be established. 
  The Company has established a Remuneration and Nomination Committee. 
  The members of this Committee are Francois Barrault and Stephen 
  Baldwin. Many of the functions of the Remuneration and Nomination 
  Committee were also carried out in conjunction with the full board. 
  2.5 Companies should disclose the process for evaluating the performance 
  of the board, its committees and individual directors. 
  The Chairman undertakes an annual informal evaluation process in 
  reviewing the performance of directors and the board. 
  2.6 Companies should provide the information indicated in the Guide 
  to reporting on Principle 2 
  A description of the skills and experience of each director is contained 
  in the Directors' Report. 
  The names of the directors considered to be independent are specified 
  in 2.1 above. 
 Directors are able to take independent professional advice at the 
  expense of the company, with the prior agreement of the chairman. 
 
  The period of office held by each director is specified in the Directors' 
  Report. 
 
  An evaluation of the board of directors did take place during the 
  reporting period as described at 2.5 above. 
 
  New directors are selected by and voted on by the board. The board 
  does not have a formal policy for the nomination and appointment 
  of directors but considers the position on merit on a case by case 
  basis. Any director appointed by the board must retire at the next 
  Annual General Meeting of the company but may submit himself/herself 
  for re-election. Further, each year, a third of directors retire 
  by rotation and are subject to re-election by shareholders at the 
  Annual General Meeting. 
  A copy of the Remuneration and Nomination Committee charter is not 
  publicly available. 
 

Corporate governance statement

 
 
 
   Principle 3. Promote ethical and responsible decision-making 
  3.1 Companies should establish a code of conduct and disclose the 
   code or a summary of the code as to: 
    *    the practices necessary to maintain confidence in the 
         company's integrity; 
 
 
    *    the practices necessary to take into account their 
         legal obligations and the reasonable expectations of 
         their stakeholders; and 
 
 
    *    the responsibility and accountability of individuals 
         for reporting and investigating reports of unethical 
         practices. 
 
 
   eServGlobal Limited's policies contain a formal code of ethics that 
   applies to all directors and employees, who are expected to maintain 
   a high standard of conduct and work performance, and observe standards 
   of equity and fairness in dealing with others. The detailed policies 
   and procedures encapsulate the company's ethical standards. 
   The code of ethics is available on the company's website www.eservglobal.com. 
   3.2 Companies should establish a policy concerning diversity and 
   disclose the policy or a summary of that policy. The policy should 
   include requirements for the board to establish measurable objectives 
   for achieving gender diversity for the board to assess annually 
   both the objectives and the progress in achieving them. 
   The company has not established a policy concerning diversity. 
   3.3 Companies should disclose in each annual report the measurable 
   objectives for achieving gender diversity set by the board in accordance 
   with the diversity policy and progress towards achieving them. 
   The company has not established measurable objectives for achieving 
   gender diversity 
   3.4 Companies should disclose in each annual report the proportion 
   of women employees in the whole organisation, women in senior executive 
   positions and women on the board. 
   The proportion of women within the organisation is: 26% 
   Women within whole organisation: 48 
   Women in senior executive positions: 29% 
   Women on the board: none 
   3.5 Companies should provide the information indicated in the Guide 
   to reporting on Principle 3. 
   The company's business operations are conducted worldwide, and its 
   Code of Ethics has been designed to accommodate the business operations 
   of all the countries in which the company operates. The Code of 
   Ethics complies with Principle 3.1. 
 
 

Corporate governance statement

 
 
 Principle 4. Safeguard integrity in financial reporting 
 4.1 The board should establish an audit committee. 
 
  The company has established an Audit Committee. 
  4.2 The audit committee should be structured so that it: 
   *    consists only of non-executive directors. 
 
 
   *    consists of a majority of independent directors. 
 
 
   *    is chaired by an independent chair, who is not chair 
        of the board. 
 
 
   *    has at least three members. 
 
 
 
  Until 22 March 2013, The Audit Committee comprised David Smart and 
  Stephen Baldwin at which date David Smart retired as a director. 
  On 1 May 2013, John Conoley was appointed to the Audit Committee. 
  All members of the Audit Committee are independent directors. Despite 
  not having at least three members, the board believes that the Audit 
  Committee is of an appropriate size for the company. 
 
  4.3 The audit committee should have a formal charter. 
 
  The company has adopted an Audit Committee charter. 
 
  4.4 Companies should provide the information indicated in the Guide 
  to reporting on Principle 4 
 
  The names and qualifications of the audit committee members and 
  the number of meetings of the audit committee are contained in the 
  Directors' Report. 
 
  The Audit Committee charter is not publicly available on the company's 
  website. 
 
  The Audit Committee meets with and receives regular reports from 
  the external auditors concerning any matters that arise in connection 
  with the performance of their role, including the adequacy of internal 
  controls. 
 
  In conjunction with the auditors, the Audit Committee monitors the 
  term of the external audit engagement partner and ensures that the 
  regulatory limit for such term is not exceeded. At the completion 
  of the term, or earlier in some circumstances, the auditor nominates 
  a replacement engagement partner. The Audit Committee interviews 
  the nominee to assess relevant prior experience, potential conflicts 
  of interest and general suitability for the role. If the nominee 
  is deemed suitable, the Audit Committee reports to the board on 
  its recommendation. 
 Principle 5. Make timely and balanced disclosure 
     5.1 Companies should establish written policies designed to ensure 
       compliance with ASX listing rule disclosure requirements and to 
    ensure accountability at a senior executive level for that compliance 
         and disclose those policies or a summary of those policies. 
 
     The eServGlobal board, Company Secretary and senior management are 
  aware of the ASX Listing Rules, AIM Rules and Corporations Act disclosure 
     requirements, and take steps to actively monitor and ensure ongoing 
     compliance. At each board meeting, there is a separate agenda item 
      on this topic where directors review the disclosures made by the 
      company over the past month and consider any existing issues that 
                may give rise to further required disclosure. 
 
  The Chairman and Chief Executive Officer continually monitor developments 
     in the company and its business and in conjunction with the Company 
         Secretary report any developments immediately to the board 
 
 
 
 
                       Corporate governance statement 
 
      for consideration. All announcements are reviewed by the Company 
     Secretary and/or other external advisers before release to the ASX 
                                   or AIM. 
 

5.2 Companies should provide the information indicated in the Guide to reporting on Principle 5.

 
 The company's continuous disclosure policy is described above. 
 Principle 6. Respect the rights of shareholders 
 6.1 Companies should design a communications policy for promoting 
  effective communication with shareholders and encouraging their 
  participation at general meetings and disclose their policy or a 
  summary of that policy. 
 
  eServGlobal provides information to its shareholders through the 
  formal communications processes (eg ASX & AIM announcements, annual 
  general meeting, annual report, and shareholder letters). This material 
  is also available on the eServGlobal website (www.eservglobal.com) 
  and on the ASX and AIM websites. 
 
  Shareholders are encouraged to participate in the AGMs and time 
  is set aside for formal and informal questioning of the board and 
  senior management. 
 
  The company requests that its external auditor attend the annual 
  general meeting and be available to answer any shareholder questions 
  about the conduct of the audit and the preparation and content of 
  the audit report. 
 
  6.2 Companies should provide the information indicated in the Guide 
  to reporting on Principle 6. 
 
  The company's communications policy is described in 6.1 above. 
 
 
 Principle 7. Recognise and manage risk 
            7.1 Companies should establish policies for the oversight and management 
               of material business risks and disclose a summary of those policies. 
 
                The board monitors the risks and internal controls of eServGlobal 
                in conjunction with the Audit Committee. The Audit Committee looks 
               to the Chief Executive Officer and Chief Financial Officer to ensure 
               that an adequate system is in place to identify and, where possible, 
                appropriately manage and mitigate risks inherent in the business, 
                         and to implement appropriate internal controls. 
 
                 Categories of risks managed cover all major aspects of a global 
            technology company. The details are not disclosed as this may disadvantage 
                            the company in regard to its competitors. 
 
                 7.2 The board should require management to design and implement 
             the risk management and internal control system to manage the Company's 
                 material business risks and report to it on whether those risks 
             are being managed effectively. The board should disclose that management 
              has reported to it as to the effectiveness of the Company's management 
                                 of its material business risks. 
 
                The board has required management to design and implement the risk 
             management and internal control system to manage the company's material 
                 business risks and report to it on whether those risks are being 
                 managed effectively. Management has reported to the board as to 
              the effectiveness of the company's management of its material business 
                                              risks. 
 
                 7.3 The board should disclose whether it has received assurance 
                from the CEO [or equivalent] and the Chief Financial Officer (CFO) 
                 [or equivalent] that the declaration provided in accordance with 
                section 295A of the Corporations Act is founded on a sound system 
             of risk management and internal control and that the system is operating 
             effectively in all material respects in relation to financial reporting 
                                              risks. 
 
                The board has received assurance from the Chief Executive Officer 
                 and the Chief Financial Officer that the declaration provided in 
               accordance with section 295A of the Corporations Act 2001 is founded 
                on a sound system of risk management and internal control and that 
                       the system is operating effectively in all material 
                                  Corporate governance statement 
 
                        respects in relation to financial reporting risks. 
 
               7.4 Companies should provide the information indicated in the guide 
                                   to reporting on Principle 7. 
 
              The board has received the report from management under recommendation 
              7.2; the board has received assurance from the Chief Executive Officer 
             and the Chief Financial Officer under recommendation 7.3; the company's 
               policies on risk oversight and management of material business risks 
                    are not publicly available for the reason specified above. 
 
 Principle 8. Remunerate fairly and responsibly 
 8.1 The board should establish a remuneration committee. 
 
  The Company has established a Remuneration and Nomination Committee. 
  The members of that Committee are Francois Barrault and Stephen 
  Baldwin. 
 
  8.2 The remuneration committee should be structured so that it: 
 
  -- Consists of a majority of independent directors 
  -- Is chaired by an independent chair 
  -- Has at least three members. 
 
  The committee consists of a majority of independent directors. 
  The committee is chaired by Francois Barrault and despite not having 
  three members the board believes the size of the committee is appropriate 
  to discharge its mandate. 
  8.3 Companies should clearly distinguish the structure of non-executive 
  directors' remuneration from that of executive directors and senior 
  executives. 
 
  Non-executive directors are paid a fixed directors fee as set out 
  in the Directors' Report. 
 
  Senior executives remuneration packages, which consist of base salary, 
  fringe benefits, incentive schemes (including performance related 
  bonuses), superannuation and pension payments and entitlements upon 
  retirement or termination, are reviewed annually with due regard 
  to performance. 
 
 
  8.4 Companies should provide the information indicated in the guide 
  to reporting on Principle 8. 
 
  The members of the Remuneration and Nomination Committee and its 
  operation are described above. 
 
  There are no schemes for retirement benefits, other than superannuation, 
  for non-executive directors. Non-executive directors do not receive 
  options or bonus payments. 
 
  A copy of the Remuneration and Nomination committee charter is not 
  publicly available. 
 
 
 
   Deloitte Touche Tohmatsu 
    ABN 74 490 121 060 
 
    Grosvenor Place 
    225 George Street 
    Sydney NSW 2000 
    PO Box N250 Grosvenor Place 
    Sydney NSW 1220 Australia 
 
    Tel: +61 2 9322 7000 
    Fax: +61 (0)2 9322 7001 
    www.deloitte.com.au 
 

Independent Auditor's Report to the Members of eServGlobal Limited

Report on the Financial Report

We have audited the accompanying financial report of eServGlobal Limited, which comprises the statement of financial position as at 31 October 2013, the statement of profit or loss and other comprehensive income, the statement of cash flows and the statement of changes in equity for the year ended on that date, notes comprising a summary of significant accounting policies and other explanatory information, and the directors' declaration of the consolidated entity comprising the company and the entities it controlled at the year's end or from time to time during the financial year as set out on pages 29 to 76.

Directors' Responsibility for the Financial Report

The directors of the company are responsible for the preparation of the financial report that gives a true and fair view in accordance with Australian Accounting Standards and the Corporations Act 2001. The directors are also responsible for such internal control as the directors determine is necessary to enable the preparation of the financial report that is free from material misstatement, whether due to fraud or error. In Note 1, the directors also state, in accordance with Accounting Standard AASB 101 Presentation of Financial Statements, that the financial statements comply with International Financial Reporting Standards.

Auditor's Responsibility

Our responsibility is to express an opinion on the financial report based on our audit. We conducted our audit in accordance with Australian Auditing Standards. Those standards require that we comply with relevant ethical requirements relating to audit engagements and plan and perform the audit to obtain reasonable assurance that the financial report is free from material misstatement.

An audit involves performing procedures to obtain audit evidence about the amounts and disclosures in the financial report. The procedures selected depend on the auditor's judgement, including the assessment of the risks of material misstatement of the financial report, whether due to fraud or error. In making those risk assessments, the auditor considers internal control, relevant to the entity's preparation of the financial report that gives a true and fair view, in order to design audit procedures that are appropriate in the circumstances, but not for the purpose of expressing an opinion on the effectiveness of the entity's internal control. An audit also includes evaluating the appropriateness of accounting policies used and the reasonableness of accounting estimates made by the directors, as well as evaluating the overall presentation of the financial report.

We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our audit opinion.

Auditor's Independence Declaration

In conducting our audit, we have complied with the independence requirements of the Corporations Act 2001. We confirm that the independence declaration required by the Corporations Act 2001, which has been given to the directors of eServGlobal Limited, would be in the same terms if given to the directors as at the time of this auditor's report.

Opinion

In our opinion:

(a) the financial report of eServGlobal Limited is in accordance with the Corporations Act 2001, including:

(i) giving a true and fair view of the consolidated entity's financial position as at 31 October 2013 and of its performance for the year ended on that date; and

(ii) complying with Australian Accounting Standards and the Corporations Regulations 2001;

(b) the consolidated financial statements also comply with International Financial Reporting Standards as disclosed in Note 1.

Report on the Remuneration Report

We have audited the Remuneration Report included in pages 11 to 17 of the directors' report for the year ended 31 October 2013. The directors of the company are responsible for the preparation and presentation of the Remuneration Report in accordance with section 300A of the Corporations Act 2001. Our responsibility is to express an opinion on the Remuneration Report, based on our audit conducted in accordance with Australian Auditing Standards.

Opinion

In our opinion the Remuneration Report of eServGlobal Limited for the year ended 31 October 2013, complies with section 300A of the Corporations Act 2001.

DELOITTE TOUCHE TOHMATSU

Michael Kaplan

Partner

Chartered Accountants

Sydney, 31 January 2014

Directors' declaration

The directors declare that:

(a) in the directors' opinion, there are reasonable grounds to believe that the company will be able to pay its debts as and when they become due and payable;

(b) the attached financial statements are in compliance with International Financial Reporting Standards, as stated in Note 1 to the financial statements;

(c) in the director's opinion, the attached financial statements and notes thereto are in accordance with the Corporations Act 2001, including compliance with accounting standards and giving a true and fair view of the financial position and performance of the consolidated entity; and

(d) the directors have been given the declarations required by section 295A of the Corporations Act 2001.

Signed in accordance with a resolution of the directors made pursuant to section 295(5) of the Corporations Act 2001.

On behalf of the directors

Richard Mathews

Chairman

Brisbane, 31 January 2014

Consolidated statement of profit or loss and other comprehensive income for the financial year ended 31 October 2013

 
                                                          Year Ended    Year Ended 
                                                           31 October    31 October 
                                                              2013          2012 
                                                   Note      $'000         $'000 
------------------------------------------------  -----  ------------  ------------ 
 Revenue                                            2          31,003        28,070 
 Cost of sales                                               (11,789)      (12,267) 
------------------------------------------------  -----  ------------  ------------ 
 Gross profit                                                  19,214        15,803 
 
 Other income                                       2              55           389 
 
 Foreign exchange gain/(loss)                                   8,024       (3,387) 
 Research and development expenses                            (2,717)       (2,289) 
 Sales and marketing expenses                                 (4,683)       (6,132) 
 Administration expenses                                     (12,614)      (13,040) 
------------------------------------------------  ----- 
 Earnings/(loss) before interest expense, 
  tax, depreciation and amortisation                            7,279       (8,656) 
 
 Amortisation expense                               3         (1,875)       (4,704) 
 Depreciation expense                               3           (468)         (637) 
------------------------------------------------  ----- 
 Earnings/(loss) before interest expense 
  and tax                                                       4,936      (13,997) 
 Finance costs                                      3           (441)       (1,405) 
 
 Profit/(loss) before tax                           3           4,495      (15,402) 
 
 Income tax benefit/(expense)                       4           5,879         (187) 
------------------------------------------------  -----  ------------  ------------ 
 
 Profit/(loss) for the year                                    10,374      (15,589) 
------------------------------------------------  -----  ------------  ------------ 
 
 Other comprehensive income/(loss) 
 Items that may be reclassified subsequently 
  to profit or loss: 
 Exchange differences arising on the 
  translation of foreign operations (nil 
  tax impact)                                                 (4,475)         1,277 
------------------------------------------------  -----  ------------  ------------ 
 
 Total comprehensive income/(loss) for 
  the year                                                      5,899      (14,312) 
------------------------------------------------  -----  ------------  ------------ 
 
 Profit/(loss) attributable to: 
 Equity holders of the parent                                  10,248      (15,715) 
 Non-controlling interest                                         126           126 
------------------------------------------------  -----  ------------  ------------ 
                                                               10,374      (15,589) 
------------------------------------------------  -----  ------------  ------------ 
 
 Total comprehensive income/(loss) attributable 
  to: 
 Equity holders of the parent                                   5,784      (14,438) 
 Non-controlling interest                                         115           126 
------------------------------------------------  -----  ------------  ------------ 
                                                                5,899      (14,312) 
------------------------------------------------  -----  ------------  ------------ 
 Earnings/(loss) per share: 
 Basic (cents per share)                            22            4.3         (8.0) 
 Diluted (cents per share)                          22            4.2         (8.0) 
 

Notes to the financial statements are included on pages 34 to 76

Consolidated statement of financial position as at 31 October 2013

 
                                               31 October   31 October 
                                                  2013         2012 
                                       Note       $'000        $'000 
------------------------------------  ------  -----------  ----------- 
 Current Assets 
 Cash and cash equivalents             28(a)        4,909        3,794 
 Trade and other receivables             9         21,846       14,094 
 Inventories                            11             74          158 
 Current tax assets                      4          4,272           90 
------------------------------------  ------  -----------  ----------- 
                                                   31,101       18,136 
 Assets classified as held for sale      8          7,754            - 
------------------------------------  ------  -----------  ----------- 
 
 Total Current Assets                              38,855       18,136 
------------------------------------  ------  -----------  ----------- 
 
 Non-Current Assets 
 Property, plant and equipment          12            482          912 
 Deferred tax assets                     4         10,325        6,005 
 Goodwill                               13          3,523        5,878 
 Other intangible assets                14              -        3,508 
------------------------------------  ------  -----------  ----------- 
 
 Total Non-Current Assets                          14,330       16,303 
------------------------------------  ------  -----------  ----------- 
 
 Total Assets                                      53,185       34,439 
------------------------------------  ------  -----------  ----------- 
 
 Current Liabilities 
 Trade and other payables               15          8,143        7,816 
 Borrowings                             16          3,000        1,200 
 Current tax payables                    4            150           69 
 Provisions                             17          1,800        1,724 
 Deferred Revenue                       18          1,989        2,125 
------------------------------------  ------  -----------  ----------- 
 
 Total Current Liabilities                         15,082       12,934 
------------------------------------  ------  -----------  ----------- 
 
 Non-Current Liabilities 
 Borrowings                             16              -        6,000 
 Provisions for employee benefits       17            749          431 
------------------------------------  ------  -----------  ----------- 
 
 Total Non-Current Liabilities                        749        6,431 
------------------------------------  ------  -----------  ----------- 
 
 Total Liabilities                                 15,831       19,365 
------------------------------------  ------  -----------  ----------- 
 
 Net Assets                                        37,354       15,074 
------------------------------------  ------  -----------  ----------- 
 
 Equity 
 Issued capital                         19        106,695       90,770 
 Reserves                               20        (4,090)         (82) 
 Accumulated Losses                     21       (65,451)     (75,699) 
------------------------------------  ------  -----------  ----------- 
 Parent entity interest                            37,154       14,989 
 Non-controlling interest                             200           85 
------------------------------------  ------ 
 Total Equity                                      37,354       15,074 
------------------------------------  ------  -----------  ----------- 
 

Notes to the financial statements are included on pages 34 to 76

Consolidated statement of changes in equity for the year ended 31 October 2013

 
                               Foreign         Employee         Retained      Attributable 
                               Currency     equity-settled      Earnings        to owners 
                   Issued     Translation      benefits       (Accumu-lated      of the      Non-controlling 
                   Capital      Reserve        Reserve           Losses)         parent          Interest       Total 
                    $'000        $'000          $'000             $'000           $'000           $'000         $'000 
                 ---------  -------------  ---------------  ---------------  -------------  ----------------  -------- 
 Consolidated 
 
 Balance at 1 
  November 
  2012              90,770        (2,099)            2,017         (75,699)         14,989                85    15,074 
---------------  ---------  -------------  ---------------  ---------------  -------------  ----------------  -------- 
 Profit for the 
  year                   -              -                -           10,248         10,248               126    10,374 
 Other 
 comprehensive 
 income 
 (loss) for the 
 year, 
 net of income 
 tax 
 Exchange 
  differences 
  arising on 
  translation 
  of foreign 
  operations             -        (4,464)                -                -        (4,464)              (11)   (4,475) 
---------------  ---------  -------------  ---------------  ---------------  -------------  ----------------  -------- 
 Total 
  comprehensive 
  income 
  (loss) for 
  the year               -        (4,464)                -           10,248          5,784               115     5,899 
 Issue of new 
  shares (Note 
  19)               15,925              -                -                -         15,925                 -    15,925 
 Equity settled 
  payments               -              -              456                -            456                 -       456 
---------------  ---------  -------------  ---------------  ---------------  -------------  ----------------  -------- 
 Balance at 31 
  October 
  2013             106,695        (6,563)            2,473         (65,451)         37,154               200    37,354 
---------------  ---------  -------------  ---------------  ---------------  -------------  ----------------  -------- 
 
 
 
 Balance at 1 November 
  2011                         90,770   (3,376)   1,393   (59,984)     28,803      70     28,873 
----------------------------  -------  --------  ------  ---------  ---------  ------  --------- 
 Profit/(Loss) for the 
  year                              -         -       -   (15,715)   (15,715)     126   (15,589) 
 Other comprehensive income 
  (loss) for the year, 
  net of income tax 
 Exchange differences 
  arising on translation 
  of foreign operations             -     1,277       -          -      1,277       -      1,277 
----------------------------  -------  --------  ------  ---------  ---------  ------  --------- 
 Total comprehensive income 
  (loss) for the year               -     1,277       -   (15,715)   (14,438)     126   (14,312) 
 Payment of dividends               -         -       -          -          -   (111)      (111) 
 Equity settled payments            -         -     624          -        624       -        624 
----------------------------  -------  --------  ------  ---------  ---------  ------  --------- 
 Balance at 31 October 
  2012                         90,770   (2,099)   2,017   (75,699)     14,989      85     15,074 
----------------------------  -------  --------  ------  ---------  ---------  ------  --------- 
 

Notes to the financial statements are included on pages 34 to 76

Consolidated statement of cash flows for the year ended 31 October 2013

 
                                                  Year Ended    Year Ended 
                                                   31 October    31 October 
                                                      2013          2012 
                                          Note       $'000         $'000 
---------------------------------------  ------  ------------  ------------ 
 
 Cash Flows from Operating Activities 
 Receipts from customers                               23,851        30,182 
 Payments to suppliers and employees                 (31,058)      (42,083) 
 Interest and other finance cost 
  paid                                                  (591)       (1,536) 
 Net income tax paid                                  (1,088)       (7,813) 
---------------------------------------  ------ 
 
 Net cash used in operating activities    28(c)       (8,886)      (21,250) 
---------------------------------------  ------  ------------  ------------ 
 
 Cash Flows From Investing Activities 
 Proceeds from asset disposal (escrow 
  deposit)                                                  -        23,307 
 Interest received                                         11           562 
 Payment for property, plant and 
  equipment                                             (111)         (140) 
 Software development costs                           (1,839)       (1,826) 
---------------------------------------  ------ 
 
 Net cash (used in)/provided by 
  investing activities                                (1,939)        21,903 
---------------------------------------  ------  ------------  ------------ 
 
 Cash Flows From Financing Activities 
 Proceeds from issue of shares             19          16,802             - 
 Payment for share issue costs             19           (877)             - 
 Dividend paid by controlled entity 
  to non-controlling interest                               -         (111) 
 Proceeds from borrowings                               3,000         2,500 
 Repayment of borrowings                              (7,200)       (9,300) 
---------------------------------------  ------ 
 
 Net cash provided by/(used in) 
  financing activities                                 11,725       (6,911) 
---------------------------------------  ------  ------------  ------------ 
 
 Net Increase/(Decrease) In Cash 
  and Cash Equivalents                                    900       (6,258) 
 
 Cash At The Beginning Of The Year                      3,794        10,129 
 Effects of exchange rate changes 
  on the balance of cash held in 
  foreign currencies                                      215          (77) 
---------------------------------------  ------  ------------  ------------ 
 
 Cash and Cash Equivalents At The 
  End Of The Year                         28(a)         4,909         3,794 
---------------------------------------  ------  ------------  ------------ 
 

Notes to the financial statements are included on pages 34 to 76

Notes to the Financial Statements for the financial year ended 31 October 2013

 
 1.   SUMMARY OF ACCOUNTING POLICIES 
 
 
 Statement of compliance 
 The financial statements are general purpose financial statements 
  which have been prepared in accordance with the Corporations Act 
  2001, Accounting Standards and Interpretations, and comply with 
  other requirements of the law. 
 
  The financial statements include the consolidated financial statements 
  of the Group. 
 
  Accounting Standards include Australian equivalents to International 
  Financial Reporting Standards ('A-IFRS'). Compliance with A-IFRS 
  ensures that the financial statements and notes of the Group comply 
  with International Financial Reporting Standards ('IFRS'). 
 
   The financial statements were authorised for issue by the directors 
   on 31 January 2014. 
 

Basis of preparation

 
 The financial statements have been prepared on the basis of historical 
  cost. Cost is based on the fair values of the consideration given 
  in exchange for assets. All amounts are presented in Australian 
  dollars, unless otherwise noted. 
 The company is a company of the kind referred to in ASIC Class Order 
  98/100, dated 10 July 1998, and in accordance with that Class Order 
  amounts in the financial statements are rounded off to the nearest 
  thousand dollars, unless otherwise indicated. 
 

The following significant accounting policies have been adopted in the preparation and presentation of the financial statements:

   (a)        Cash and cash equivalents 

Cash and cash equivalents include cash on hand and in banks, deposits held at call with banks and financial institutions, investments in money market instruments with maturities of three months or less from the date of acquisition, and bank overdrafts. Bank overdrafts are shown within short--term borrowings in current liabilities on the statement of financial position.

   (b)       Employee benefits 

Provision is made for benefits accruing to employees in respect of wages and salaries, annual leave and long service leave when it is probable that settlement will be required and they are capable of being measured reliably.

Provisions made in respect of employee benefits expected to be settled within 12 months, are measured at their nominal values using the remuneration rate expected to apply at the time of settlement.

Provisions made in respect of employee benefits which are not expected to be settled within 12 months are measured as the present value of the estimated future cash outflows to be made by the Group in respect of services provided by employees up to reporting date.

Defined contribution plans

Contributions to defined contribution superannuation plans are expensed when employees have rendered service entitling them to the contributions.

Notes to the Financial Statements for the financial year ended 31 October 2013

 
 1.   SUMMARY OF ACCOUNTING POLICIES (continued) 
 
   (c)        Financial assets 

Financial assets are classified into the following specified category: 'loans and receivables'. The classification depends on the nature and purpose of the financial assets and is determined at the time of initial recognition.

Loans and receivables

Trade and other receivables that have fixed or determinable payments that are not quoted in an active market are classified as 'loans and receivables'. Loans and receivables are measured at amortised cost using the effective interest method less impairment. Interest income is recognised by applying the effective interest rate.

Appropriate allowances for estimated irrecoverable amounts are recognised in profit or loss when there is objective evidence that the asset is impaired. The allowance recognised is measured as the difference between the asset's carrying amount and the present value of estimated future cash flows discounted at the effective interest rate computed on initial recognition. Subsequent recoveries of amounts previously written off are credited against the allowance account. Changes in the carrying value of the allowance account are recognised in profit or loss.

   (d)       Financial instruments issued by the Group 

Debt and equity instruments

Debt and equity instruments are classified as either liabilities or as equity in accordance with the substance of the contractual arrangement. An equity instrument is any contract that evidences a residual interest in the assets of an entity after deducting all of its liabilities. Equity instruments issued by the Group are recorded at the proceeds received, net of direct issue costs.

Transaction costs on the issue of equity instruments

Transaction costs arising on the issue of equity instruments are recognised directly in equity as a reduction of the proceeds of the equity instruments to which the costs relate. Transaction costs are the costs that are incurred directly in connection with the issue of those equity instruments and which would not have been incurred had those instruments not been issued.

Other financial liabilities

Other financial liabilities, including borrowings, are initially measured at fair value, net of transaction costs and are subsequently measured at amortised cost using the effective interest method, with the interest expense recognised on an effective yield basis. The effective interest method is a method of calculating the amortised cost of a financial liability and of allocating interest expense over the relevant period. The effective interest rate is the rate that exactly discounts estimated future cash payments through the expected life of the financial liability, or, where appropriate, a shorter period.

Trade payables

Trade payables are initially measured at fair value, and are subsequently measured at amortised cost.

Notes to the Financial Statements for the financial year ended 31 October 2013

 
 1.   SUMMARY OF ACCOUNTING POLICIES (continued) 
 
   (e)        Foreign currency 

Foreign currency transactions

All foreign currency transactions arising during the financial year are brought to account using the exchange rate in effect at the date of the transaction. Foreign currency monetary items at reporting date are translated at the exchange rate existing at reporting date. Non-monetary assets and liabilities carried at fair value that are denominated in foreign currencies are translated at the rates prevailing at the date when the fair value was determined. Non-monetary items that are measured at historical cost in a foreign currency are not re-translated.

Exchange differences are recognised in profit or loss in the year in which they arise.

Foreign operations

All overseas subsidiaries, other than those that are part of the eServGlobal Holdings SAS group, report in their functional currency of AUD, in accordance with the requirements of AASB 121 "The Effects of Changes in Foreign Currency Exchange Rates" and as a consequence all exchange rate translation differences are taken to profit or loss. The eServGlobal Holdings SAS group reports in its functional currency of EUR and on consolidation, the assets and liabilities of the eServGlobal Holdings SAS group are translated at exchange rates prevailing at the reporting date. Income and expense items are translated at the average exchange rates for the year unless exchange rates fluctuate significantly. Exchange differences arising, if any, are recognised in other comprehensive income and accumulated in equity (foreign currency translation reserve). Accumulated exchange differences are recognised in profit or loss on disposal of the foreign operation.

Goodwill and fair value adjustments arising on the acquisition of a foreign entity on or after the date of transition to A-IFRS are treated as assets and liabilities of the foreign entity and translated at exchange rates prevailing at the reporting date.

   (f)        Goods and services tax 

Revenues, expenses and assets are recognised net of the amount of goods and services tax (GST), except:

i. where the amount of GST incurred is not recoverable from the taxation authority, it is recognised as part of the cost of acquisition of an asset or as part of an item of expense; or

   ii.    for receivables and payables which are recognised inclusive of GST. 

The net amount of GST recoverable from, or payable to, the taxation authority is included as part of receivables or payables.

Cash flows are included in the statement of cash flows on a gross basis. The GST component of cash flows arising from investing and financing activities which is recoverable from, or payable to, the taxation authority is classified as operating cash flows.

   (g)       Goodwill 

Goodwill, representing the excess of the cost of acquisition over the fair value of the identifiable assets, liabilities and contingent liabilities acquired, is recognised as an asset and not amortised, but tested for impairment annually and whenever there is an indication that the goodwill may be impaired.

Any impairment is recognised immediately in profit or loss and is not subsequently reversed. Refer also to Note 1(h).

Notes to the Financial Statements for the financial year ended 31 October 2013

 
 1.   SUMMARY OF ACCOUNTING POLICIES (continued) 
 
   (h)       Impairment of assets 

At each reporting date, the Group reviews the carrying amounts of its tangible and intangible assets to determine whether there is any indication that those assets have suffered an impairment loss. If any such indication exists, the recoverable amount of the asset is estimated in order to determine the extent of the impairment loss (if any). Where the asset does not generate cash flows that are independent from other assets, the Group estimates the recoverable amount of the cash-generating unit to which the asset belongs.

For the purpose of impairment testing, goodwill is allocated to the cash-generating units expected to benefit from the synergies of the business combination.

Recoverable amount is the higher of fair value less costs to sell and value in use. In assessing value in use, the estimated future cash flows are discounted to their present value using a pre-tax discount rate that reflects current market assessments of the time value of money and the risks specific to the asset for which the estimates of future cash flows have not been adjusted.

If the recoverable amount of an asset (or cash-generating unit) is estimated to be less than its carrying amount, the carrying amount of the asset (cash-generating unit) is reduced to its recoverable amount. An impairment loss is recognised in profit or loss immediately.

With the exception of goodwill, where an impairment loss subsequently reverses, the carrying amount of the asset (cash-generating unit) is increased to the revised estimate of its recoverable amount, but only to the extent that the increased carrying amount does not exceed the carrying amount that would have been determined had no impairment loss been recognised for the asset (cash-generating unit) in prior years. A reversal of an impairment loss is recognised in profit or loss immediately.

   (i)         Income tax 

Current tax

Current tax is calculated by reference to the amount of income taxes payable or recoverable in respect of the taxable profit or tax loss for the year. It is calculated using tax rates and tax laws that have been enacted or substantively enacted by reporting date. Current tax for current and prior year is recognised as a liability (or asset) to the extent that it is unpaid (or refundable).

Deferred tax

Deferred tax is accounted for in respect of temporary differences arising from differences between the carrying amount of assets and liabilities in the financial statements and the corresponding tax base of those items.

In principle, deferred tax liabilities are recognised for all taxable temporary differences. Deferred tax assets are recognised to the extent that it is probable that sufficient taxable amounts will be available against which deductible temporary differences or unused tax losses and tax offsets can be utilised. However, deferred tax assets and liabilities are not recognised if the temporary differences giving rise to them arise from the initial recognition of assets and liabilities (other than as a result of a business combination) which affects neither taxable income nor accounting profit. Furthermore, a deferred tax liability is not recognised in relation to taxable temporary differences arising from goodwill.

Deferred tax assets and liabilities are measured at the tax rates that are expected to apply to the year(s) when the asset and liability giving rise to them are realised or settled, based on tax rates (and tax laws) that have been enacted or substantively enacted by reporting date. The measurement of deferred tax liabilities and assets reflects the tax consequences that would follow from the manner in which the Group expects, at the reporting date, to recover or settle the carrying amount of its assets and liabilities.

Deferred tax assets and liabilities are offset when they relate to income taxes levied by the same taxation authority and the Group intends to settle its current tax assets and liabilities on a net basis.

Notes to the Financial Statements for the financial year ended 31 October 2013

 
 1.   SUMMARY OF ACCOUNTING POLICIES (continued) 
 
   (i)         Income tax (continued) 

Current and deferred tax for the year

Current and deferred tax is recognised as an expense or income in profit or loss, except when it relates to items credited or debited to other comprehensive income or directly to equity, in which case the deferred tax is also recognised in other comprehensive income or directly in equity. Where it arises from the initial accounting for a business combination it is taken into account in the determination of goodwill.

   (j)         Intangible assets 

All intangible assets acquired in a business combination are identified and recognised separately from goodwill where they satisfy the definition of an intangible asset and their fair value can be measured reliably.

Software and Documentation

Software and Documentation are recorded initially at fair value and have an estimated useful life. Amortisation is charged on a straight line basis over their useful lives.

Customer Relationships

Customer Relationships are recorded initially at fair value and have an estimated useful life. Amortisation is charged on a straight line basis over their useful lives.

Internally-generated intangible assets - research and development expenditure

Expenditure on research activities is recognised as an expense in the period in which it is incurred. Where no internally-generated intangible asset can be recognised, development expenditure is recognised as an expense in the period as incurred.

An intangible asset arising from development (or from the development phase of an internal project) is recognised if, and only if, all of the following have been demonstrated:

-- the technical feasibility of completing the intangible asset so that it will be available for use or sale;

   --       the intention to complete the intangible asset and use or sell it; 
   --       the ability to use or sell the intangible asset; 
   --       how the intangible asset will generate probable future economic benefits; 

-- the availability of adequate technical, financial and other resources to complete the development and to use or sell the intangible asset; and

-- the ability to measure reliably the expenditure attributable to the intangible asset during its development.

The amount initially recognised for internally-generated intangible assets is the sum of the expenditure incurred from the date when the intangible asset first meets the recognition criteria listed above.

The expenditure capitalised includes cost of materials, direct labour and a proportion of overheads. Other development expenditure is recognised in profit or loss as an expense as and when incurred.

Subsequent to initial recognition, internally-generated intangible assets are reported at cost less accumulated amortisation and accumulated impairment losses, on the same basis as intangible assets acquired separately.

   (k)        Inventories 

Inventories are valued at the lower of cost and net realisable value. Costs are assigned to inventory on hand by the method most appropriate to each particular class of inventory, with the majority being valued on a first in first out basis. Net realisable value represents the estimated selling price less all estimated costs to be incurred in marketing, selling and distribution.

Notes to the Financial Statements for the financial year ended 31 October 2013

 
 1.   SUMMARY OF ACCOUNTING POLICIES (continued) 
 
   (l)         Leases 

Operating lease payments, where substantially all of the risks and benefits remain with the lessor, are recognised as an expense on a straight-line basis over the lease term, except where another systematic basis is more representative of the time pattern in which economic benefits from the leased asset are consumed. Contingent rentals are recognised as an expense in the year in which they are incurred.

Lease incentives

In the event that lease incentives are received to enter into operating leases, such incentives are recognised as a liability. The aggregate benefits of incentives are recognised as a reduction of rental expense on a straight-line basis.

   (m)      Basis of consolidation 

The consolidated financial statements incorporate the financial statements of the Company and entities controlled by the Company (its subsidiaries) (referred to as 'the Group' in these financial statements). Control is achieved where the Company has the power to govern the financial and operating policies of an entity so as to obtain benefits from its activities.

The results of subsidiaries acquired or disposed of during the year are included in consolidated profit or loss from the effective date of acquisition or up to the effective date of disposal, as appropriate.

Where necessary, adjustments are made to the financial statements of subsidiaries to bring their accounting policies into line with those used by other members of the Group.

All intra-group transactions, balances, income and expenses are eliminated in full on consolidation.

Non-controlling interest in the net assets (excluding goodwill) of consolidated subsidiaries are identified separately from the Group's equity therein. Non-controlling interests consist of the amount of those interests at the date of the original business combination and the non-controlling interest's share of changes in equity since the date of the combination. Total comprehensive income is attributed to non-controlling interests even if this results in the non-controlling interests having a deficit balance.

Acquisitions of subsidiaries and businesses are accounted for using the purchase method. The cost of the business combination is measured as the aggregate of the fair values (at the date of exchange) of the assets given, liabilities incurred or assumed, and equity instruments issued by the group in exchange for control of the acquiree. The acquiree's identifiable assets, liabilities and contingent liabilities that meet the conditions for recognition under AASB 3 "Business Combinations" are recognised at their fair values at the acquisition date, except for non-current assets (or disposal groups) that are classified as held for sale in accordance with AASB 5 "Non-current Assets Held for Sale and Discontinued Operations", which are recognised and measured at fair value less costs to sell. Acquisition related costs are recognised in profit or loss as incurred.

Goodwill arising on acquisition is recognised as an asset and initially measured at cost, being the excess of the cost of the business combination over the group's interest in the net fair value of the identifiable assets, liabilities and contingent liabilities recognised. If after reassessment, the group's interest in the net fair value of the acquiree's identifiable assets, liabilities and contingent liabilities exceeds the cost of the business combination, the excess is recognised immediately in profit or loss.

The interest of minority shareholders in the acquiree is initially measured at the minority's proportion of the net fair value of the assets, liabilities and contingent liabilities recognised.

Notes to the Financial Statements for the financial year ended 31 October 2013

 
 1.   SUMMARY OF ACCOUNTING POLICIES (continued) 
 
   (n)       Property, plant and equipment 

Plant and equipment, office furniture and fittings and leasehold improvements are stated at cost less accumulated depreciation and impairment. Cost includes expenditure that is directly attributable to the acquisition of the item. In the event that settlement of all or part of the purchase consideration is deferred, cost is determined by discounting the amounts payable in the future to their present value as at the date of acquisition.

Depreciation is provided on property, plant and equipment. Depreciation is calculated on a straight line basis so as to write off the net cost of each asset over its expected useful life to its estimated residual value. Leasehold improvements are depreciated over the period of the lease or estimated useful life, whichever is the shorter, using the straight line method. The estimated useful lives, residual values and depreciation method are reviewed at the end of each annual reporting period.

The following estimated useful lives are used in the calculation of depreciation:

   Office furniture and fittings                  5 years 
   Plant and equipment                           3 years 
   Leasehold improvements                   over the period of the lease 
   (o)       Provisions 

Provisions are recognised when the Group has a present obligation, the future sacrifice of economic benefits is probable, and the amount of the provision can be measured reliably.

The amount recognised as a provision is the best estimate of the consideration required to settle the present obligation at reporting date, taking into account the risks and uncertainties surrounding the obligation. Where a provision is measured using the cash flows estimated to settle the present obligation, its carrying amount is the present value of those cash flows.

When some or all of the economic benefits required to settle a provision are expected to be recovered from a third party, the receivable is recognised as an asset if it is virtually certain that recovery will be received and the amount of the receivable can be measured reliably.

Onerous Contracts

An onerous contract is considered to exist where the Group has a contract under which the unavoidable cost of meeting the contractual obligations exceeds the economic benefits expected to be received. Present obligations arising under onerous contracts are recognised as a provision to the extent that the present obligation exceeds the economic benefits expected to be received.

   (p)       Assets held for sale 

Assets and disposal groups are classified as held for sale if their carrying amount will be recovered principally through a sale transaction rather than through continuing use. This condition is regarded as met only when the asset (or disposal group) is available for immediate sale in its present condition subject only to terms that are usual and customary for sales of such asset (or disposal group) and its sale is highly probable. Management must be committed to the sale, which should be expected to qualify for recognition as a completed sale within one year from the date of classification.

Non-current assets (and disposal groups) classified as held for sale are measured at the lower of their previous carrying amount and fair value less costs to sell.

Notes to the Financial Statements for the financial year ended 31 October 2013

 
 1.   SUMMARY OF ACCOUNTING POLICIES (continued) 
 
   (q)       Revenue recognition 

Sale of Goods and Licences

Revenue from the sale of goods and licences is recognised when the Group has passed control of the goods or other assets to the buyer, except in the case of projects involving significant customisation where revenue is recognised by reference to the stage of completion of the project.

Rendering of Services

Revenue from services to supply custom designed and developed software or solutions is recognised by reference to the stage of completion of the project. The stage of completion is determined by assessing, at the reporting date, the level of actual services performed as a percentage of total services to be performed in relation to the project.

Revenue recognised in advance of the corresponding bill being raised is recorded as 'work in progress', whilst bills raised in advance of the services being performed is recorded as 'deferred income'.

Where a loss is expected to occur it is recognised immediately and a provision is made in relation to any future work on the contract.

Revenue from Support, Maintenance and Facilities Management Agreements

Revenue from support and maintenance contracts is recognised on a straight line basis over the contract period.

Work in Progress

Work in progress is stated at the aggregate of contract costs incurred to date plus recognised profits less recognised losses and progress billings. If there are contracts where progress billings exceed the aggregate costs incurred plus profits less losses, the net amounts are presented in other liabilities.

Contracts costs include all costs directly related to specific contracts and costs that are specifically chargeable to the customers under the terms of the contract.

   (r)        Share-based payments 

Equity-settled share-based payments are measured at fair value at the date of grant. Fair value is measured by use of either a Black Scholes or binomial model. The expected life used in the model has been adjusted, based on management's best estimate, for the effects of non-transferability, exercise restrictions, and behavioural considerations.

The fair value determined at the grant date of the equity-settled share-based payments is expensed on a straight-line basis over the vesting period, based on the Group's estimate of shares that will eventually vest.

   (s)        Derivative financial instruments and hedge accounting 

The Group may use derivative financial instruments (primarily foreign currency forward contracts) to hedge its risks associated with foreign currency fluctuations relating to transactions arising from specific customer orders. Derivatives are initially recognised at fair value at the date a derivative contract is entered into and are subsequently remeasured to their fair value at each reporting date. The resulting gain or loss is recognised in profit or loss immediately unless the derivative is designated and effective as a hedging instrument, in which event, the timing of the recognition in profit or loss depends on the nature of the hedge relationship.

Notes to the Financial Statements for the financial year ended 31 October 2013

 
 1.   SUMMARY OF ACCOUNTING POLICIES (continued) 
 
 
 (s)   Derivative financial instruments and hedge accounting (continued) 
 

The fair value of all derivative financial instruments outstanding at the reporting date are recognised in the statement of financial position as either financial assets or financial liabilities. Changes in the fair value of derivative financial instruments that are designated and effective as hedges of future cash flows are recognised directly in equity, with any ineffective portion being recognised in profit or loss. Amounts deferred in equity are recycled in profit or loss in the periods when the hedged item is recognised in profit or loss in the same line of the income statement as the recognised hedged item.

Changes in the fair value of derivative financial instruments that do not qualify for hedge accounting are recognised in profit or loss as they arise.

Derivatives embedded in other financial instruments, or other non financial host contracts, are treated as separate derivatives when their risks and characteristics are not closely related to those of the host contract, and the host contract is not carried at fair value with unrealised gains or losses reported in profit or loss.

 
       Critical accounting judgments and key sources of estimation 
 (t)    uncertainty 
 

The directors evaluate estimates and judgments incorporated into the financial statements based on historical knowledge and best available current information. Estimates assume a reasonable expectation of future events and based on current trends and economic data, obtained both externally and within the Group.

The following are the key assumptions concerning the future, and other key sources of estimation uncertainty at the reporting date, that have a significant risk of causing a material adjustment to the carrying amounts of assets and liabilities within the next financial year:

Impairment of goodwill

The Group assesses impairment at each reporting date by evaluating conditions specific to the Group that may lead to impairment of goodwill. Where an impairment trigger exists, the recoverable amount of the asset is determined. Value--in--use calculations performed in assessing recoverable amounts incorporate a number of key estimates described in Note 13.

Revenue recognition

Revenue in relation to the supply of custom designed and developed software or solutions is recognised on each project by reference to the stage of completion of the project. The method of calculating the percentage completion of the project involves an element of judgement based on future project costs and profitability of each project. The information used to forecast these costs is based on historical events and current economic data on a customer by customer basis.

Unused tax losses

The recognition of unused tax losses as a deferred tax asset requires estimation and judgement of the availability of future taxable profits and is subject to compliance with the relevant tax legislations. At the date of this report, the directors have assessed the degree of probability of recovering the remaining unused tax losses. Accordingly, a deferred tax asset has been recognised to the extent that the probability criteria has been met.

Notes to the Financial Statements for the financial year ended 31 October 2013

 
 1.   SUMMARY OF ACCOUNTING POLICIES (continued) 
 

(u) Adoption of new and revised Accounting Standards

In the current year, the Group has adopted all of the new and revised Standards and Interpretations issued by the Australian Accounting Standards Board (the AASB) that are relevant to their operations and effective for the current annual reporting period. The adoption of these new and revised Standards and Interpretations has resulted in no changes to the Group's accounting policies, but has resulted in disclosure changes. Refer below.

(u.1) Standards and Interpretations affecting amounts reported in the current year (and/or prior years)

The following new and revised Standard and Interpretation has been adopted in the current year and has affected the presentation of amounts reported in these financial statements.

Standards affecting presentation and disclosure

 
 Amendments to AASB 101 'Presentation        AASB 2011-9 'Amendments to Australian 
  of Financial Statements'                    Accounting Standards - Presentation 
                                              of Items of Other Comprehensive Income' 
                                              introduces new terminology for the 
                                              statement of comprehensive income and 
                                              income statement. 
                                              The amendments to AASB 101 requires 
                                              items of other comprehensive income 
                                              to be grouped into two categories in 
                                              the other comprehensive income section: 
                                              (a) items that will not be reclassified 
                                              subsequently to profit or loss and 
                                              (b) items that may be reclassified 
                                              subsequently to profit or loss when 
                                              specific conditions are met. Income 
                                              tax on items of other comprehensive 
                                              income is required to be allocated 
                                              on the same basis. 
-------------------------------------  ---------------------------------------------- 
 

Standards and Interpretations affecting the reported results or financial position

There are no new and revised Standards and Interpretations adopted in these financial statements affecting the reporting results or financial position.

(u.2) Standards and Interpretations in issue not yet adopted

At the date of authorisation of the financial statements, the Standards and Interpretations listed below were in issue but not yet effective. The potential impact of the new or revised Standards and Interpretations has not yet been determined.

Notes to the Financial Statements for the financial year ended 31 October 2013

 
 1.   SUMMARY OF ACCOUNTING POLICIES (continued) 
 

(u.2) Standards and Interpretations in issue not yet adopted (continued)

 
                                                          Effective for        Expected to 
   Standard/Interpretation                               annual reporting      be initially 
                                                         periods beginning    applied in the 
                                                            on or after       financial year 
                                                                                  ending 
-----------------------------------------------------  -------------------  ---------------- 
 -- AASB 10 'Consolidated Financial Statements'           1 January 2013     31 October 2014 
  and AASB 2011-7 'Amendments to Australian 
  Accounting Standards arising from the consolidation 
  and Joint Arrangements standards' 
-----------------------------------------------------  -------------------  ---------------- 
 -- AASB 11 'Joint Arrangements' and AASB                 1 January 2013     31 October 2014 
  2011-7 'Amendments to Australian Accounting 
  Standards arising from the consolidation 
  and Joint Arrangements standards' 
-----------------------------------------------------  -------------------  ---------------- 
 -- AASB 12 'Disclosure of Interests in Other             1 January 2013     31 October 2014 
  Entities' and AASB 2011-7 'Amendments to 
  Australian Accounting Standards arising 
  from the consolidation and Joint Arrangements 
  standards' 
-----------------------------------------------------  -------------------  ---------------- 
 -- AASB 13 'Fair Value Measurement' and                  1 January 2013     31 October 2014 
  AASB 2011-8 'Amendments to Australian Accounting 
  Standards arising from AASB 13' 
-----------------------------------------------------  -------------------  ---------------- 
 -- AASB 119 'Employee Benefits'(2011) and                1 January 2013     31 October 2014 
  AASB 2011-10 'Amendments to Australian Accounting 
  Standards arising from AASB 119 (2011)' 
-----------------------------------------------------  -------------------  ---------------- 
 -- AASB 9 'Financial Instruments', and the               1 January 2017     31 October 2018 
  relevant amending standards 
-----------------------------------------------------  -------------------  ---------------- 
 -- AASB 2011-4 'Amendments to Australian                  1 July 2013       31 October 2015 
  Accounting Standards to Remove Individual 
  Key Management Personnel Disclosure Requirements' 
-----------------------------------------------------  -------------------  ---------------- 
 -- AASB 2012-3 'Amendments to Australian                 1 January 2014     31 October 2015 
  Accounting Standards -- Disclosures -- Offsetting 
  Financial Assets and Financial Liabilities' 
-----------------------------------------------------  -------------------  ---------------- 
 -- AASB 2013-3 'Amendments to AASB 136 -                 1 January 2014     31 October 2015 
  Recoverable Amount Disclosures for Non-Financial 
  Assets' 
-----------------------------------------------------  -------------------  ---------------- 
 -- AASB 2013-5 'Amendments to Australian                 1 January 2014     31 October 2015 
  Accounting Standards -- 'Investment Entities' 
-----------------------------------------------------  -------------------  ---------------- 
 -- Interpretation 21 'Levies'                            1 January 2014     31 October 2015 
-----------------------------------------------------  -------------------  ---------------- 
 

Notes to the Financial Statements for the financial year ended 31 October 2013

 
                                                   Consolidated 
                                             Year Ended    Year Ended 
                                              31 October    31 October 
                                                 2013          2012 
                                                $'000         $'000 
 2.    REVENUE 
 a)    Revenue from continuing operations 
        consisted of the following items: 
 
   Revenue from the sale of goods                 12,681         9,813 
   Revenue from the rendering 
    of services                                   18,322        18,257 
 ----------------------------------------- 
   Total Revenue from continuing 
    operations                                    31,003        28,070 
 -----------------------------------------  ------------  ------------ 
 
 b)    Other Income 
   Interest revenue                                   55           389 
 -----------------------------------------  ------------  ------------ 
 
 
 
 3.    PROFIT/ (LOSS) BEFORE TAX                               Consolidated 
                                                        Year Ended     Year Ended 
                                                         31 October     31 October 
                                                            2013           2012 
                                                           $'000          $'000 
       Profit/(loss) before tax has been arrived 
        at after charging (crediting) the following: 
  Net foreign exchange (gain)/ loss                         (8,024)           3,387 
       Finance costs: 
     Interest - bank borrowings                                  85              47 
     Interest - other entities                                  356           1,358 
 ----------------------------------------------------  ------------  -------------- 
  Total finance costs                                           441           1,405 
 
       Depreciation of non-current assets: 
     Office furniture and fittings                               36              40 
     Leasehold improvements                                       -               3 
     Plant and equipment                                        432             594 
 ----------------------------------------------------  ------------  -------------- 
  Total depreciation of non-current assets                      468             637 
 
       Amortisation of intangible assets: 
     Software development costs                               1,875           4,704 
 
       Operating lease rental expenses: 
      Minimum lease payments                                  1,661           2,063 
 
       Net (profit)/loss on disposal of non-current 
        assets 
      Plant and equipment                                      (10)             123 
 
  (Write back)/ impairment recognised on 
   trade receivables (Note 9)                                     2           (200) 
       Employee benefit expense: 
      Contributions to defined contribution 
       plans                                                     14              26 
      Other employee benefits                                15,973          23,546 
     Equity settled share-based payments                        456             624 
 ----------------------------------------------------  ------------  -------------- 
  Total employee benefits expense                            16,443          24,196 
 
 
 

Notes to the Financial Statements for the financial year ended 31 October 2013

 
 4.    INCOME TAXES                                                   Year 
                                                     Year Ended       Ended 
                                                      31 October    31 October 
                                                         2013          2012 
                                                        $'000         $'000 
       (a) Income tax recognised in profit/(loss) 
       Tax (benefit)/expense comprises: 
  Current tax (benefit)/expense                          (1,611)         1,753 
  Adjustments recognised in the current 
   year in relation to the current tax 
   of prior years                                             52         (130) 
  Deferred tax (income)/expense relating 
   to the origination and reversal of 
   temporary differences                                 (4,320)       (1,436) 
 -------------------------------------------------  ------------  ------------ 
  Total tax (benefit)/expense                            (5,879)           187 
 -------------------------------------------------  ------------  ------------ 
 
 
 The prima facie income tax expense on 
  pre-tax accounting profit/(loss) from 
  operations reconciles to the income 
  tax (benefit)/expense in the financial 
  statements as follows: 
 Profit/(loss) from operations                    4,495   (15,402) 
---------------------------------------------  --------  --------- 
 Income tax expense/ (benefit) calculated 
  at 30%                                          1,349    (4,621) 
 
 Non-deductible expenses                            196        591 
 Foreign withholding tax credits not 
  utilised                                          635        943 
 Deferred tax assets not recognised               1,859      3,698 
 Non-assessable income                          (3,187)      (217) 
 Recognition of previously unrecognised         (6,788)          - 
  deferred tax asset in respect of available 
  tax losses 
 Effect of different tax rate in foreign 
  operations                                          5       (77) 
 Under/(over) provision of income tax 
  in previous year                                   52      (130) 
---------------------------------------------  --------  --------- 
                                                (5,879)        187 
---------------------------------------------  --------  --------- 
 
 
 The tax rate used in the above reconciliation is the corporate 
  tax rate of 30% payable by Australian corporate entities 
  on taxable profits under Australian tax law. There has 
  been no change in the corporate tax rate when compared 
  with the previous reporting period. 
 
  No income tax was recognised directly in equity or in other 
  comprehensive income during the financial year. 
 
 
                                                   Consolidated 
 
                                              31 October   31 October 
                                                 2013         2012 
                                                 $'000        $'000 
       (b) Current tax assets and 
        liabilities 
       Current tax assets: 
  Tax refund receivable (i)                        4,272           90 
 ------------------------------  ----------  -----------  ----------- 
 
       Current tax payables: 
  Income tax payable                                 150           69 
 ------------------------------  ----------  -----------  ----------- 
 
 

(i) The tax refund mainly relates to research & development tax credits which are eligible as a tax refund claim from the taxation authorities in the 2014 financial year.

Notes to the Financial Statements for the financial year ended 31 October 2013

 
 4.   INCOME TAXES (continued) 
 

Deferred tax balances

Deferred tax assets and liabilities arise from the following:

 
                                                    Consolidated 
--------------------------------  ------------------------------------------------ 
                                   Opening                    Credited    Closing 
                                    balance   Reclassified    to income    balance 
 2013                               $'000        $'000         $'000       $'000 
--------------------------------  ---------  -------------  -----------  --------- 
 Deferred tax liabilities: 
 Exchange difference on foreign 
  subsidiary                              -              -            -          - 
 Intangible assets                        -              -            -          - 
--------------------------------  ---------  -------------  -----------  --------- 
                                          -              -            -          - 
--------------------------------  ---------  -------------  -----------  --------- 
 
 Deferred tax assets: 
 Tax losses - revenue                 1,020              -        6,807      7,827 
 Research & development tax 
  credits                             4,483              -      (2,676)      1,807 
 Foreign tax credits                    113              -          189        302 
 Doubtful debts                         319              -            -        319 
 Accrued costs                           35              -            -         35 
 Other                                   35              -            -         35 
-------------------------------- 
                                      6,005              -        4,320     10,325 
--------------------------------  ---------  -------------  -----------  --------- 
 
                                                    Consolidated 
--------------------------------  ------------------------------------------------ 
                                   Opening                    Credited    Closing 
                                    balance   Reclassified    to income    balance 
 2012                               $'000        $'000         $'000       $'000 
--------------------------------  ---------  -------------  -----------  --------- 
 Deferred tax liabilities: 
 Exchange difference on foreign 
  subsidiary                           (15)              -           15          - 
 Intangible assets                      805              -        (805)          - 
--------------------------------  ---------  -------------  -----------  --------- 
                                        790              -        (790)          - 
--------------------------------  ---------  -------------  -----------  --------- 
 
 Deferred tax assets: 
 Tax losses - revenue                   866              -          154      1,020 
 Research & development tax 
  credits                             3,913              -          570      4,483 
 Foreign tax credits                    124              -         (11)        113 
 Doubtful debts                         319              -            -        319 
 Accrued costs                          103              -         (68)         35 
 Other                                   34              -            1         35 
--------------------------------  ---------  -------------  -----------  --------- 
                                      5,359              -          646      6,005 
--------------------------------  ---------  -------------  -----------  --------- 
 
 The deferred tax asset recognised in respect of taxation losses 
  in the current financial year relates predominantly to taxable 
  gains expected to be derived in the 2014 financial year as a 
  result of the HomeSend transaction disclosed in Note 31. 
 
  The benefit of tax losses which have not been recognised as a 
  deferred tax asset due to non-satisfaction of the reasonable 
  probability of the recoupment criteria totalled $20.4m at year 
  end (2012: $23.9m). 
 

Notes to the Financial Statements for the financial year ended 31 October 2013

 
 4.         INCOME TAXES (continued) 
 Tax consolidation 
 Relevance of tax consolidation to the consolidated entity 
 The company and its wholly-owned Australian resident entities have 
  formed a tax-consolidated group and are therefore taxed as a single 
  entity. The head entity within the tax-consolidated group is eServGlobal 
  Limited. The members of the tax-consolidated group are identified 
  at Note 25. 
 
 Nature of tax funding arrangements and tax sharing agreements 
 Entities within the tax-consolidated group have entered into a tax 
  funding arrangement and a tax-sharing agreement with the head entity. 
  Under the terms of the tax funding arrangement, eServGlobal Limited 
  and each of the entities in the tax-consolidated group has agreed 
  to pay a tax equivalent payment to or from the head entity, based 
  on the current tax liability or current tax asset of the entity. 
  Such amounts are reflected in amounts receivable from or payable 
  to other entities in the tax-consolidated group. 
 
   The tax sharing agreement entered into between members of the tax-consolidated 
   group provides for the determination of the allocation of income 
   tax liabilities between the entities should the head entity default 
   on its tax payment obligations. No amounts have been recognized in 
   the financial statements in respect of this agreement as payment 
   of any amounts under the tax sharing agreement is considered remote. 
 
 
 5.      KEY MANAGEMENT PERSONNEL COMPENSATION 
 Key management personnel compensation policy 
  The Remuneration and Nominations Committee reviews the remuneration 
  packages of all key management on an annual basis and makes recommendations 
  to the Board. The Boards approach on Remuneration Policies is set 
  out in the Remuneration Report which forms part of the Directors' 
  Report. 
 

The aggregate compensation made to key management personnel of the Group is set out as follows:

 
                                       Consolidated 
                                 Year Ended    Year Ended 
                                  31 October    31 October 
                                     2013          2012 
                                      $             $ 
 Short-term employee benefits      2,296,326     2,587,004 
 Post-employment benefits             60,392        69,451 
 Termination benefits                278,333             - 
 Share-based payments                242,948       309,302 
------------------------------  ------------  ------------ 
                                   2,877,999     2,965,757 
------------------------------  ------------  ------------ 
 

Notes to the Financial Statements for the financial year ended 31 October 2013

 
 6.      EXECUTIVE AND EMPLOYEE SHARE OPTIONS 
 The Group has an ownership-based remuneration scheme for directors, 
  key management personnel and employees of the Group. In accordance 
  with the provisions of the scheme, directors and employees may be 
  granted options to acquire ordinary shares in the company. The board 
  believes that the options scheme has a significant role to play 
  in motivating employees to help ensure the continued performance 
  of the Group. The vesting of any share options is not dependent 
  on any performance criteria, however, is dependent on a period of 
  service relative to the vesting dates. 
 
  During the financial year, the company issued 2,400,000 options 
  (2012: 10,200,000). 
 
  Under the eServGlobal Employee Share Option Plan, established 4 
  August 2000 to assist in the attraction, retention and motivation 
  of employees and Directors of the company and its related bodies 
  corporate, at 31 October 2013, key management personnel and employees 
  are entitled to purchase an aggregate of 9,100,000 (2012: 9,200,000) 
  ordinary shares of the entity at an exercise price of $0.36 (2012: 
  $0.36) per ordinary share. At 31 October 2013, nil (31 October 2012: 
  nil) of these options had vested. The options may be exercised at 
  various times up until 01 Jun 2018. The holders of such options 
  do not have the right, by virtue of the option to participate in 
  any share issue or interest issue of any other body corporate or 
  scheme, and do not participate in any dividends declared. 
 

The following share-based payment arrangements were in existence during the year:

 
                                                                           Fair value 
                                       Grant     Expiry   Exercise Price    at grant 
     Option Series         Number       Date      Date           $            date 
                        ---------- 
 Issued 27 April 2012 
  (i) (iii)              1,500,000   27-Apr-12    2017       $0.36000           $0.13 
----------------------  ----------  ----------  -------  ---------------  ----------- 
 Issued 14 May 2012 
  (i) (iv)               7,700,000   14-May-12    2017       $0.36000           $0.11 
----------------------  ----------  ----------  -------  ---------------  ----------- 
 Issued 11 Feb 2013 
  (v)                    1,600,000   11-Feb-13    2017       $0.36000           $0.26 
----------------------  ----------  ----------  -------  ---------------  ----------- 
 Issued 01 Jul 2013 
  (ii)                     800,000   01-Jul-13    2018       $0.36000           $0.24 
----------------------  ----------  ----------  -------  ---------------  ----------- 
 

In accordance with the terms of the Employee Share Option Plan:

(i) Options issued in these series vest fully on the second anniversary date from the date of issue and expire five years from the date of issue.

(ii) Options issued in this series vest as to one half on 10 June 2014 and the balance on 10 June 2015 and expire on 10 June 2018.

   (iii)   During the year the options issued in this series lapsed in its entirety. 
   (iv)   During the year 1,000,000 options issued in this series lapsed. 
   (v)   Options issued in these series vest fully on 21 December 2014 and expire on 21 December 2017. 
 
 
  In accordance with the terms of the Employee Share Option Plan, 
  options may be exercised at any time from the date on which they 
  vest to the date of their expiry. 
 

Notes to the Financial Statements for the financial year ended 31 October 2013

 
 6.   EXECUTIVE AND EMPLOYEE SHARE OPTIONS (continued) 
 

The fair value of the options were derived by an appropriately qualified expert using the binomial pricing model. Where relevant, the expected life used in the model has been adjusted based on a best estimate for the effects of non-transferability, exercise restrictions and behavioural considerations. Expected volatility is based on the historical share price volatility over the past 5 years. The risk-free rate is sourced from the Reserve Bank of Australia.

Inputs into the models for the series of options:

 
                               Risk free 
               Share price       rate of                                                            Sub optimal 
                 at grant       return to           Years to           Dividend                    early exercise 
 Issue Date        date       expiry (p.a.)    expiration/exercise    yield (p.a.)   Volatility        factor 
------------  ------------  ---------------  ---------------------  --------------  -----------  ---------------- 
   27-Apr-12          0.30            3.23%                      5            0.0%   52.50%          none assumed 
   14-May-12          0.25            2.82%                      5            0.0%   52.50%          none assumed 
   11-Feb-13          0.45            2.91%                   4.86            0.0%   65.00%          none assumed 
   01-Jul-13          0.38            3.19%                   4.94            0.0%   65.00%          none assumed 
------------  ------------  ---------------  ---------------------  --------------  -----------  ---------------- 
 

The following reconciles the outstanding share options granted under the executive share option plan at the beginning and the end of the financial year:

 
                                   31 October 2013           31 October 2012 
                              ------------------------  ------------------------ 
 
                                             Weighted                  Weighted 
                                              average                   average 
                                              exercise                  exercise 
                                Number of      price      Number of      price 
                                 Options         $         Options         $ 
 Balance at the beginning 
  of the year                    9,200,000     0.360       7,710,000     0.656 
 Granted during the year         2,400,000     0.360      10,200,000     0.360 
 Expired/ lapsed/ cancelled 
  during the year              (2,500,000)     0.360     (8,710,000)     0.622 
----------------------------  ------------  ----------  ------------  ---------- 
 Balance at the end of 
  the year                       9,100,000     0.360       9,200,000     0.360 
----------------------------  ------------  ----------  ------------  ---------- 
 Exercisable at the end 
  of the financial year                  -       -                 -       - 
----------------------------  ------------  ----------  ------------  ---------- 
 

Exercised during the financial year

No options were exercised during the financial year, nor during the previous financial period.

Balance at the end of the financial year

The share options outstanding at the end of the financial year are as follows:

 
                                    Vested   Unvested    Expiry   Exercise   Contractual 
                                     No.        No.       Date     Price        Life 
 Issued                    No                                        $         (days) 
 Issued 14 May 2012     6,700,000     -      6,700,000     2017      $0.36         1,290 
 Issued 11 February 
  2013                  1,600,000     -      1,600,000     2017      $0.36         1,511 
 Issued 01 July 2013      800,000     -        800,000     2018      $0.36         1,682 
                        9,100,000     -      9,100,000 
                       ----------  -------  ---------- 
 

Notes to the Financial Statements for the financial year ended 31 October 2013

 
                                                           Consolidated 
                                                     Year Ended    Year Ended 
                                                      31 October    31 October 
                                                         2013          2012 
                                                          $             $ 
 7.    REMUNERATION OF AUDITORS 
       Auditor of the Parent Entity 
  Auditing or review of the financial report             113,000       135,000 
                                                         113,000       135,000 
 -------------------------------------------------  ------------  ------------ 
 
       Other Auditors 
  Auditing or review of the financial report             139,062       121,883 
  Other services - Taxation                               44,961        20,806 
 ------------------------------------------------- 
                                                         184,023       142,689 
 -------------------------------------------------  ------------  ------------ 
                                                         297,023       277,689 
 -------------------------------------------------  ------------  ------------ 
 
 
 The auditor of eServGlobal Limited is Deloitte Touche 
  Tohmatsu in Australia and the Other Auditors are all 
  affiliated firms of Deloitte Touche Tohmatsu. Fees paid 
  to other auditors are charged in respective foreign 
  currencies and are subject to exchange rate fluctuations. 
 
 
 8.   ASSETS CLASSIFIED AS HELD FOR SALE 
      On 19(th) December 2013 the company concluded an agreement 
       to create a new joint venture with MasterCard and BICS (eServGlobal's 
       current partner in HomeSend) for the international mobile 
       money transfer service, HomeSend. Under the terms of the 
       agreement, eServGlobal will contribute its Homesend business, 
       including staff, that are directly related to the business 
       into a newly formed company ("NewCo"). The major classes 
       of HomeSend business assets at the end of the reporting period 
       that will be derecognised by the Group are as follows: 
                                                       31 October    31 October 
                                                          2013           2012 
                                                          $'000          $'000 
      Goodwill                                               3,550             - 
      Other intangible assets (capitalised                   4,204             - 
       R&D expenditure) 
      HomeSend assets classified as held for                 7,754             - 
       sale 
                                                     -------------  ------------ 
 
      No impairment loss was recognised on reclassification of 
       the above assets as held for sale at 31 October 2013. 
 

Notes to the Financial Statements for the financial year ended 31 October 2013

 
                                                               31 October      31 October 
                                                                  2013             2012 
                                                                  $'000           $'000 
 9.      CURRENT TRADE AND OTHER RECEIVABLES 
  Trade receivables (i)                                               8,943           9,683 
  Less : Allowance for doubtful debts                                 (894)           (892) 
 ---------------------------------------------------------  ---------------  -------------- 
                                                                      8,049           8,791 
  Prepayments                                                         1,223             956 
  Goods and services tax receivable                                     851             461 
  Work in progress (Note 10)                                         10,400           3,602 
  Deposits and accrued interest                                       1,323             284 
                                                                     21,846          14,094 
 ---------------------------------------------------------  ---------------  -------------- 
                           (i) The average credit period on sales of goods and rendering of 
                           services is 60 days (2012: 60 days). Historically, the Group has 
                     had no requirement to charge interest on overdue receivables, although 
                             customer contractual terms include the ability to do this. The 
                            group recognises an allowance for debts whose collectability is 
                         considered doubtful. Objective evidence is determined by reference 
                            to knowledge of disputes at balance date, where applicable. The 
                         Group also considers any change in the credit quality of the trade 
                            receivable from the date credit was initially granted up to the 
                                                                            reporting date. 
                    Before accepting any new customers, the Group obtains, where considered 
                       necessary, third party references to assess the potential customer's 
                           credit worthiness. The majority of the Group's outstanding trade 
                           receivables consist of large Telecommunication companies and are 
                                            considered high quality creditworthy customers. 
                 Included in the Group's trade receivable balance are debtors with 
                  a carrying amount of $5.7 million (2012: $2.6 million) which are 
                past due at the reporting date for which the Group has not provided 
                an allowance for doubtful debts as there has not been a significant 
             change in credit quality and the amounts are still considered recoverable. 
                  The Group does not hold any collateral over these balances. The 
                 average days overdue for these receivables is 103 days (2012: 108 
                                               days). 
                                                                      Consolidated 
                                                               31 October      31 October 
                                                                  2013             2012 
                                                                  $'000           $'000 
         Ageing of past due but not impaired 
  By up to 30 days                                                    1,129             640 
  30 - 90 days                                                          577             410 
  90 - 120 days                                                       2,456             371 
  120 + days                                                          1,552           1,129 
 ---------------------------------------------------------  ---------------  -------------- 
                                                                      5,714           2,550 
 ---------------------------------------------------------  ---------------  -------------- 
 
 
 
 Movement in allowance for doubtful debts 
 Balance at the beginning of the year        892   1,092 
 Impairment (reduction)/losses recognised 
  on receivables                               2   (200) 
 Balance at the end of the year              894     892 
------------------------------------------  ----  ------ 
 

The ageing of all impaired receivables is 120+ days (2012: 120+ days)

Notes to the Financial Statements for the financial year ended 31 October 2013

 
                                                     31 October   31 October 
                                                        2013         2012 
  10.    WORK IN PROGRESS                               $'000        $'000 
  Contract work in progress                              17,808       17,750 
  Progress billings and advances received               (9,397)     (16,273) 
 -------------------------------------------------  -----------  ----------- 
                                                          8,411        1,477 
 -------------------------------------------------  -----------  ----------- 
         Recognised and included in the financial 
          statements as amounts due: 
         From customers: 
        Current (Note 9)                                 10,400        3,602 
 
         To customers as deferred income: 
        Current (Note 18)                               (1,989)      (2,125) 
 -------------------------------------------------  -----------  ----------- 
                                                          8,411        1,477 
 -------------------------------------------------  -----------  ----------- 
 
 
 
                               31 October   31 October 
                                  2013         2012 
                                  $'000        $'000 
 
 11.    CURRENT INVENTORIES 
  Finished goods                       74          158 
 ---------------------------  -----------  ----------- 
 
 

Notes to the Financial Statements for the financial year ended 31 October 2013

 
  12.   PROPERTY, PLANT AND EQUIPMENT 
                                                             Consolidated 
                                        ----------------------------------------------------- 
 
 
                                            Office 
                                           furniture       Leasehold     Plant and 
                                          and fittings    improvements    equipment    Total 
                                             $'000           $'000         $'000       $'000 
 
        Gross carrying amount - 
         at cost 
  Balance at 31 October 2011                       648              11        8,267     8,926 
  Additions                                          4               -          136       140 
  Disposals                                       (72)            (11)      (3,059)   (3,142) 
  Net foreign currency movement                   (53)               -        (684)     (737) 
 -------------------------------------  --------------  --------------  -----------  -------- 
  Balance at 31 October 2012                       527               -        4,660     5,187 
  Additions                                          3               -          108       111 
  Disposals                                       (54)               -        (778)     (832) 
  Net foreign currency movement                     84               -          730       814 
 -------------------------------------  --------------  --------------  -----------  -------- 
  Balance at 31 October 2013                       560               -        4,720     5,280 
 -------------------------------------  --------------  --------------  -----------  -------- 
 
        Accumulated depreciation 
  Balance at 31 October 2011                       576               8        6,801     7,385 
  Depreciation expense                              40               3          594       637 
  Disposal                                        (72)            (11)      (2,936)   (3,019) 
  Net foreign currency movement                   (55)               -        (673)     (728) 
 -------------------------------------  --------------  --------------  -----------  -------- 
  Balance at 31 October 2012                       489               -        3,786     4,275 
  Depreciation expense                              36               -          432       468 
  Disposal                                        (58)               -        (784)     (842) 
  Net foreign currency movement                     86               -          811       897 
 -------------------------------------  --------------  --------------  -----------  -------- 
  Balance at 31 October 2013                       553               -        4,245     4,798 
 -------------------------------------  --------------  --------------  -----------  -------- 
 
        Net book value 
  As at 31 October 2012                             38               -          874       912 
 -------------------------------------  --------------  --------------  -----------  -------- 
  As at 31 October 2013                              7               -          475       482 
 -------------------------------------  --------------  --------------  -----------  -------- 
 

Notes to the Financial Statements for the financial year ended 31 October 2013

 
                                                                    Consolidated 
                                                              31 October    31 October 
                                                                 2013           2012 
                                                                 $'000         $'000 
 13.    GOODWILL 
        Gross carrying amount and net book value 
  Balance at the beginning of the financial 
   year                                                            14,328        15,391 
        Reclassified as "held for sale"                           (3,550)             - 
       ---------------------------------------------------  -------------  ------------ 
  Translation effects of foreign currency 
   exchange movements                                               2,519       (1,063) 
 ---------------------------------------------------------  -------------  ------------ 
  Balance at end of financial year                                 13,297        14,328 
 ---------------------------------------------------------  -------------  ------------ 
 
        Accumulated impairment losses 
  Balance at the beginning of the financial 
   year                                                           (8,450)       (9,009) 
  Translation effects of foreign currency 
   exchange movements                                             (1,324)           559 
 ---------------------------------------------------------  -------------  ------------ 
  Balance at end of financial year                                (9,774)       (8,450) 
 ---------------------------------------------------------  -------------  ------------ 
 
        Net book value 
  At the beginning of the financial year                            5,878         6,382 
 ---------------------------------------------------------  -------------  ------------ 
  At the end of the financial year                                  3,523         5,878 
 ---------------------------------------------------------  -------------  ------------ 
 
  During the financial year, the Group assessed the recoverable 
   amount of goodwill based on the methodology below, and determined 
   that no impairment was required (2012: $ nil). No write-down 
   of the carrying amounts of other assets in the cash-generating 
   unit was necessary. 
 
  Allocation of goodwill to cash-generating units 
  Goodwill has been allocated for impairment testing purposes 
   to a single cash generating unit, being the entire business, 
   at which level goodwill is monitored for internal management 
   purposes. This is because substantially the entire product 
   list of the combined entity is available for sale to, and 
   being sold to, substantially the entire customer base of the 
   combined entity. 
       The recoverable amount of the cash-generating unit is determined 
        based on a value-in-use calculation which uses cash flow projections 
        based on financial budgets approved by management covering 
        a 5 year forecast period, and a terminal value based upon 
        an extrapolation of cash flows beyond the 5 year period using 
        an estimated growth rate of 3% per annum which does not exceed 
        the average long term growth rate for the global industry 
        in which it operates. 
 
        The key assumptions used in the value-in-use calculation for 
        the cash generating unit are as follows: 
         *    Sales are expected to grow over the forecast period 
              by 10% per annum consistent with the actual growth 
              rate achieved in the current year. 
 
 
         *    A gross margin of 60% over the forecast period: this 
              is based upon average gross margins achieved in 
              recent periods. 
 
 
         *    In performing the value-in-use calculations, the 
              company has applied post-tax discount rates to 
              discount the forecast future attributable post tax 
              cash flows. The equivalent pre-tax discount rate is 
              23% per annum. 
 
 
         *    Operating expenses are expected to increase steadily 
              over the forecast period, but at a rate lower than 
              the sales growth. 
 
 
        The directors believe that any reasonable possible change 
        in the key assumptions on which recoverable amount is based 
        would not cause the aggregate carrying amount to exceed the 
        aggregate recoverable amount of the cash-generating unit. 
 

Notes to the Financial Statements for the financial year ended 31 October 2013

 
 14.   INTANGIBLES 
 
 
                                                          Consolidated 
                               ------------------------------------------------------------------ 
                                  Software &        Customer 
                                 documentation    relationships      Software 
                                   acquired         acquired        development        Total 
                                     $'000            $'000            $'000           $'000 
 Gross carrying amount 
 Balance at 31 October 
  2011                                  17,545           20,897           6,799            45,241 
 Internally developed                        -                -           1,826             1,826 
 Effects of foreign currency 
  exchange movements                         -            (164)           (283)             (447) 
-----------------------------  ---------------  ---------------  --------------  ---------------- 
 Balance at 31 October 
  2012                                  17,545           20,733           8,342            46,620 
 Internally developed                        -                -           1,840             1,840 
 Reclassified as held 
  for sale                                   -                -        (10,922)          (10,922) 
-----------------------------  ---------------  ---------------  --------------  ---------------- 
 Effects of foreign currency 
  exchange movements                         -                -             740               740 
-----------------------------  ---------------  ---------------  --------------  ---------------- 
 Balance at 31 October 
  2013                                  17,545           20,733               -            38,278 
-----------------------------  ---------------  ---------------  --------------  ---------------- 
 
 Accumulated Amortisation 
  and impairment 
 Balance at 31 October 
  2011                                (17,545)         (18,267)         (2,621)          (38,433) 
 Amortisation expense                        -          (2,479)         (2,225)           (4,704) 
 Effects of foreign currency 
  exchange movements                         -               13              12                25 
-----------------------------  ---------------  ---------------  --------------  ---------------- 
 Balance at 31 October 
  2012                                (17,545)         (20,733)         (4,834)          (43,112) 
 Amortisation expense                        -                -         (1,875)           (1,875) 
 Reclassified as held 
  for sale                                   -                -           6,718             6,718 
-----------------------------  ---------------  ---------------  --------------  ---------------- 
 Effects of foreign currency 
  exchange movements                         -                -             (9)               (9) 
-----------------------------  ---------------  ---------------  --------------  ---------------- 
 Balance at 31 October 
  2013                                (17,545)         (20,733)               -          (38,278) 
-----------------------------  ---------------  ---------------  --------------  ---------------- 
 
 Net Book Value 
 As at 31 October 2012                       -                -           3,508             3,508 
-----------------------------  ---------------  ---------------  --------------  ---------------- 
 As at 31 October 2013                       -                -               -                 - 
-----------------------------  ---------------  ---------------  --------------  ---------------- 
 
 Significant intangible assets 
 
  Software development costs of $10.922 million are amortised over 
  three years, They relate to HomeSend and have been reclassified 
  as held for sale at year end (see Note 8). 
 
 

Notes to the Financial Statements for the financial year ended 31 October 2013

 
                                                    Consolidated 
                                              31 October     31 October 
                                                 2013           2012 
                                                 $'000          $'000 
 15.    TRADE AND OTHER PAYABLES 
  Trade payables (i)                                2,019          1,359 
  Accruals and other payables                       6,124          6,457 
 -----------------------------------------  -------------  ------------- 
                                                    8,143          7,816 
 -----------------------------------------  -------------  ------------- 
 
  (i) The average credit period on purchases of goods is 
   45 days (2012: 45 days). No interest is charged on overdue 
   payables. The Group has financial risk management policies 
   in place to ensure that all payables are paid within the 
   credit timeframe. 
 
 
                            31 October   31 October 
                               2013         2012 
                               $'000        $'000 
 16.    BORROWINGS 
        Secured 
  Loans                          3,000        7,200 
 
  Current (i) (ii)               3,000        1,200 
  Non-current (ii)                   -        6,000 
 ------------------------  -----------  ----------- 
                                 3,000        7,200 
 ------------------------  -----------  ----------- 
 
 
       (i) Current borrowings at 31 October 2013 represent a $3 
        million loan from National Australia Bank which was drawn 
        down in full in June 2013. It is secured by way of a fixed 
        and floating charge over the total assets of the Group 
        (refer to the statement of financial position). Interest 
        is charged at the weighted average of the interest rates 
        applicable to each of the business markets facility components 
        (average rate in 2013: 7.6%). The loan facility is due 
        for repayment on 30 April 2014. 
 
        (ii) The $7.2 million loans outstanding at the end of the 
        prior year were repaid in full in February 2013. These 
        loans were secured by a fixed and floating charge over 
        the total assets of the group and were subject to interest 
        at a rate of 9.75% per annum. 
 

Notes to the Financial Statements for the financial year ended 31 October 2013

 
 17.   PROVISIONS 
 
 
                                                                 Retirement 
                                                               contribution 
                                        Employee provisions       plans (i)         Total 
                                                      $'000           $'000         $'000 
 Consolidated 
 Balance as at 31 October 2012                        1,724             431         2,155 
 Additional provisions recognised                       114             318           432 
 Utilised during the year                              (38)               -          (38) 
-------------------------------------  --------------------  --------------  ------------ 
 Balance as at 31 October 2013                        1,800             749         2,549 
-------------------------------------  --------------------  --------------  ------------ 
 
 Current                                              1,800               -         1,800 
 Non-current                                              -             749           749 
-------------------------------------  --------------------  --------------  ------------ 
                                                      1,800             749         2,549 
-------------------------------------  --------------------  --------------  ------------ 
 
  (i) The retirement contribution plan is the statutory termination 
   payment due to eligible employees in France. 
 
 
 
                                          Consolidated 
                                     31 October   31 October 
                                        2013         2012 
                                        $'000        $'000 
 18.    OTHER CURRENT LIABILITIES 
  Deferred income (Note 10)               1,989        2,125 
 ---------------------------------  -----------  ----------- 
 
 

Notes to the Financial Statements for the financial year ended 31 October 2013

 
 19.     ISSUED CAPITAL 
                                                             31 October      31 October 
                                                                2013            2012 
                                                                $'000           $'000 
 
    249,045,997 fully paid ordinary shares 
    (2012: 196,847,706)                                           106,695        90,770 
 ------------------------------------------------------  ----------------  ------------ 
 
                                                31 October 2013             31 October 2012 
                                             No.            $                No.            $ 
                                             '000          '000              '000          '000 
----------------------------------------  ---------  ---------------  -----------------  ------- 
 Fully Paid Ordinary Shares 
 Balance at the beginning of 
  financial year                            196,848           90,770            196,848   90,770 
 Shares issued in the year                   52,198           16,802                  -        - 
 Costs of share issue                             -            (877)                  -        - 
 Balance at the end of financial 
  year                                      249,046          106,695            196,848   90,770 
----------------------------------------  ---------  ---------------  -----------------  ------- 
 
 
 
 
 Fully paid ordinary shares carry one vote per share and 
  carry the right to dividends. 
 
 Changes to the then Corporations Law abolished the authorised 
  capital and par value concept in relation to share capital 
  from 1 July 1998. Therefore, the company does not have a 
  limited amount of authorised capital and issued shares do 
  not have a par value. 
 Share Options 
 In accordance with the terms of the executive and employee 
  share option plan as at 31 October 2013, employees are entitled 
  to exercise options granted and thus acquire shares in the 
  company. Details of the executive and employee share option 
  plan are contained in Note 6 to the financial statements. 
 Subsequent to the 31 October 2013 year end, on 23 December 
  2013 eServGlobal announced that it had entered into a subscription 
  agreement with an existing Australian institutional investor 
  for the Company to issue 4,500,000 fully paid ordinary shares 
  at AUD$0.75 (GBP0.41) per share, raising AUD$3.375M (GBP1.843M). 
  No fees were payable on the placement. The 4,500,000 fully 
  paid ordinary shares were issued on 30 December 2013 (being 
  represented by depositary interests in CREST) and admitted 
  to AIM on 30 December 2013. Following the issue, the Company's 
  total issued share capital is 253,545,997 fully paid ordinary 
  shares of no par value. 
 

Notes to the Financial Statements for the financial year ended 31 October 2013

 
                                                           Consolidated 
 
                                                     31 October    31 October 
                                                        2013          2012 
                                                        $'000         $'000 
 20.    RESERVES 
  Foreign currency translation                          (6,563)       (2,099) 
  Employee equity-settled benefits                        2,473         2,017 
 -------------------------------------------------  -----------  ------------ 
                                                        (4,090)          (82) 
 -------------------------------------------------  -----------  ------------ 
 
        Foreign currency translation reserve 
  Balance at beginning of financial year                (2,099)       (3,376) 
  Translation of foreign operations                     (4,464)         1,277 
 -------------------------------------------------  -----------  ------------ 
  Balance at the end of the financial year              (6,563)       (2,099) 
 -------------------------------------------------  -----------  ------------ 
 
  Exchange differences relating to the translation from Euros, 
   being the functional currency of the eServGlobal SAS and 
   its controlled entities, into Australian dollars are recognised 
   directly in other comprehensive income and accumulated 
   in the foreign currency translation reserve. 
 
 
 Employee equity-settled benefits reserve 
 Balance at beginning of financial year                   2,017    1,393 
 Share based payments                                       456      624 
 Balance at the end of the financial year                 2,473    2,017 
-----------------------------------------------------  --------  ------- 
 
 The employee equity-settled benefits reserve arises on 
  the grant of share options to key management personnel 
  and employees under the executive and employee share option 
  plan. Amounts are transferred out of the reserve and into 
  issued capital when options are exercised. Further information 
  about share-based payments to key management personnel 
  and employees is contained in Note 6 to the financial statements. 
 
 
 21.    ACCUMULATED LOSSES                            31 October   31 October 
                                                         2013         2012 
                                                         $'000        $'000 
  Balance at beginning of the financial year            (75,699)     (59,984) 
  Profit/(loss) for the year attributable 
   to equity holders of the parent                        10,248     (15,715) 
  Balance at end of financial year                      (65,451)     (75,699) 
 --------------------------------------------------  -----------  ----------- 
 

Notes to the Financial Statements for the financial year ended 31 October 2013

 
                                                         Consolidated 
                                                 Year Ended         Year Ended 
                                                 31 October         31 October 
                                                    2013               2012 
                                                  Cents Per          Cents Per 
                                                    Share              Share 
 22.    EARNINGS/(LOSS) PER SHARE 
  Basic earnings/(loss) per share                   4.3               (8.0) 
 --------------------------------------------  -------------      ------------- 
  Diluted earnings/(loss) per share                 4.2               (8.0) 
 --------------------------------------------  -------------      ------------- 
 
        Basic earnings/(loss per share 
        The earnings/(loss) and weighted average number of ordinary 
         shares used in the calculation of basic earnings/(loss) per 
         share are as follows: 
 
                                                 Year Ended         Year Ended 
                                                  31 October         31 October 
                                                     2013               2012 
                                                    $'000              $'000 
  Earnings - being the profit/(loss) 
   for the year attributable to equity 
   holders of the parent                           10,248              (15,715) 
 --------------------------------------------  -------------      ------------- 
 
                                                  31 October         31 October 
                                                        2013               2012 
                                                     No '000            No '000 
  Weighted average number of ordinary 
   shares                                         241,072            196,848 
 --------------------------------------------  -------------      ------------- 
 
        Diluted earnings/(loss) per share 
        The earnings/(loss) and weighted average number of ordinary 
         and potential ordinary shares used in the calculation of 
         diluted loss per share are as follows: 
 
                                                  Year Ended         Year Ended 
                                                  31 October         31 October 
                                                        2013               2012 
                                                       $'000              $'000 
       -------------------------------------- 
  Earnings - being the profit/(loss) 
   for the year attributable to equity 
   holders of the parent                           10,248            (15,715) 
 --------------------------------------------  -------------      ------------- 
 
 
 
                                                31 October    31 October 
                                                      2013          2012 
                                                   No '000       No '000 
 Weighted average number of ordinary 
  shares and potential ordinary shares 
  (a)                                            242,124       196,848 
--------------------------------------------  ------------  ------------ 
 
 (a) Weighted average numbers of ordinary shares and potential 
  ordinary shares used in the calculation of diluted earnings(loss) 
  per share reconciles to the weighted average number of ordinary 
  shares used in the calculation of basic earnings/(loss) per 
  share as follows: 
 Weighted average number of ordinary 
  shares used in the calculation of 
  basic earnings/(loss) per share                241,072       196,848 
 Shares deemed to be issued for no                1,052           - 
  consideration in respect of employee 
  options 
--------------------------------------------  ------------  ------------ 
 Weighted average number of ordinary 
  shares and potential ordinary shares 
  used in the calculation of diluted 
  earnings/(loss) per share                      242,124       196,848 
--------------------------------------------  ------------  ------------ 
 

Notes to the Financial Statements for the financial year ended 31 October 2013

 
                                                           Consolidated 
                                               31 October 2013      31 October 2012 
                                                Cents     Total      Cents     Total 
                                              Per Share    $'000   Per Share    $'000 
23.   DIVIDENDS 
      Fully Paid Ordinary Shares partly                -       -            -       - 
       franked 
 
 
    In respect of the current financial year no dividend has been declared. 
 
 
24.  LEASES 
     Operating Leases 
     Leasing arrangements 
      Operating leases relate to office facilities with lease terms 
      of up to five years. The Group does not have an option to purchase 
      the leased asset at the expiry of the lease period. 
 
 
                                                           Consolidated 
                                                                    Period 
                                                     Year Ended      Ended 
                                                      31 October   31 October 
                                                         2013         2012 
                                                        $'000        $'000 
    Non-cancellable operating leases 
 No longer than 1 year                                     1,711        1,512 
 Longer than 1 year and not longer than 5 years            1,141        2,425 
    Longer than 5 years                                        -            - 
    -----------------------------------------------  -----------  ----------- 
                                                           2,852        3,937 
 --------------------------------------------------  -----------  ----------- 
 
 

Notes to the Financial Statements for the financial year ended 31 October 2013

 
                                                                                        Ownership Interest 
                                                    COUNTRY OF INCORPORATION          31 October   31 October 
                                                                                         2013         2012 
                                                                                           %            % 
       ----------------------------------------  -----------------------------  ---  -----------  ----------- 
 25.    SUBSIDIARIES 
        Parent Entity 
        eServGlobal Limited                               Australia (vi) (vii) 
 
        Subsidiary 
  eServGlobal Holdings SAS                                    France (i)                 100          100 
  eServGlobal SAS                                 France (i) (iii)(viii)                 100          100 
  PT eServGlobal Indonesia                            Indonesia (i) (ix)                 100          100 
  eServGlobal Telecom Romania 
   Srl                                             Romania (i)(ix)(viii)                  50           50 
  eServGlobal Telecom Serviços 
   do Brasil Ltda                                        Brazil (i) (ix)                 100          100 
                                                      Australia (ii) (v) 
  eServGlobal (NZ) Pty Limited                                      (vi)                 100          100 
  eServGlobal (HK) Limited                            Hong Kong (i) (iv)                 100          100 
  eServGlobal NVSA                                           Belgium (i)                 100          100 
  eServGlobal UK Limited                              United Kingdom (x)                 100          100 
  eServ UK Limited                                    United Kingdom(iv)                 100          100 
  eServGlobal Singapore Pte. 
   Ltd.                                                    Singapore (i)                 100          100 
                                                United States of America 
  eServGlobal Inc                                                   (iv)                 100          100 
                                                      Australia (iv) (v) 
  eServGlobal Aust Pty Limited                                      (vi)                 100          100 
 
      (i)         These subsidiaries carry on business in their country of 
                   incorporation; France, Indonesia, Romania, Brazil, Hong 
                   Kong, Belgium and Singapore. 
      (ii)        eServGlobal (NZ) Pty Ltd carries on business in Australia 
                   and has a branch which carries on business in New Zealand. 
      (iii)       eServGlobal SAS carries on business in France and has branches 
                   or representative office which carry on business in Egypt, 
                   Poland, India and the United Arab Emirates. 
      (iv)        These subsidiaries did not trade in the year ended 31 October 
                   2013. 
      (v)         These subsidiaries are classified as small proprietary 
                   companies and, in accordance with the Corporations Act 
                   2001, are relieved from the requirement to prepare, audit 
                   and lodge a financial report. 
      (vi)        These companies are members of the Australian tax consolidated 
                   group. 
      (vii)       eServGlobal Limited is the head entity within the tax consolidated 
                   group. 
      (viii)      This company is a subsidiary of eServGlobal Holdings SAS. 
                   Management have determined that the group has the power 
                   to govern the financial and operating policies of eServ 
                   Global Telecom Romania Srl. 
      (ix)        These companies are subsidiaries of eServGlobal SAS. 
      (x)         eServGlobal UK Limited carries on business in the United 
                   Kingdom and has a branch which carries on business in the 
                   Netherlands. 
 
 
 

Notes to the Financial Statements for the financial year ended 31 October 2013

 
 26.   SEGMENT INFORMATION 
 
 
 The Group operates in a single segment being the provision 
  of telecommunications software solutions to mobile and financial 
  service providers on a global basis. Information reported 
  to the chief operating decision maker (Board of directors) 
  for the purposes of resource allocation and assessment of 
  segment performance focuses on the telecommunication software 
  solution business as a single business unit. 
 
  The results and financial position of this single segment 
  are shown in the statement of profit or loss and other comprehensive 
  income and the statement of financial position respectively. 
 
 Revenue from major products and services 
  The following is an analysis of the Group's revenue from 
  continuing operations from its major products and services. 
                                                      Year Ended    Year Ended 
                                                      31 October    31 October 
                                                            2013          2012 
                                                           $'000         $'000 
  Hardware                                                 1,992           613 
  Licences                                                10,689         9,200 
  Services                                                 3,754         3,378 
  Support                                                 12,534        12,148 
  Software as a Service                                    2,034         2,731 
 -------------------------------------------------  ------------  ------------ 
  Total revenue from continuing operations                31,003        28,070 
 -------------------------------------------------  ------------  ------------ 
 
 
 
 Geographical information 
 The Group's revenue from continuing operations from external 
  customers by location of operations and information about 
  it's non-current assets by location of assets are detailed 
  below. 
                             Revenue from external            Non-current assets 
                                   customers 
                           Year Ended    Year Ended        Year Ended    Year Ended 
                            31 October    31 October        31 October    31 October 
                               2013          2012              2013          2012 
                              $'000         $'000             $'000         $'000 
  Middle East                   11,583         7,863                 -             - 
  Asia Pacific                   6,519         3,783                21            19 
  Europe                         3,077         3,706             3,973        10,266 
  Africa                         9,228        12,120                11            13 
  Central and South 
   America                         596           598                 -             - 
 -----------------------  ------------  ------------      ------------  ------------ 
  Total                         31,003        28,070             4,005        10,298 
 -----------------------  ------------  ------------      ------------  ------------ 
 
 Non-current assets exclude non-current assets held for sale 
  and deferred tax assets. 
 
 Information about major customers 
  No single customers contributed 10% or more to the Group's 
  revenue for both 2013 and 2012. 
 

Notes to the Financial Statements for the financial year ended 31 October 2013

 
 27.   RELATED PARTY DISCLOSURES 
       a) Equity Interests in Related Parties 
       Equity Interests in Controlled Entities 
        Details of the percentage of ordinary shares held in subsidiaries 
        are disclosed in Note 25 to the financial statements. 
 
       b) Key management personnel compensation 
       Details of key management personnel compensation are disclosed 
        in Note 5 to the financial statements. 
       c) Key management personnel equity holdings 
       Fully paid ordinary shares issued by eServGlobal 
        Limited. 
 
 
 
 
                        Balance        Received     Net other       Balance 
                      at 1 November   on exercise     change      at 31 October 
                                      of options 
                          No.            No.           No.            No. 
Year to 31 October 
 2013 
Richard Mathews(i)       16,317,275             -   (3,030,303)      13,286,972 
Craig Halliday(ii)       23,445,324             -   (3,030,303)      20,415,021 
Francois Barrault           500,000             -             -         500,000 
James Brooke(iii)        35,153,419             -  (35,153,419)               - 
Stephen Baldwin 
 (v)                        932,600             -             -         932,600 
David Smart(iv)              40,000             -      (40,000)               - 
 
Year to 31 October 
 2012 
David Smart                  40,000             -             -          40,000 
Richard Mathews(i)       16,317,275             -             -      16,317,275 
Craig Halliday(ii)       23,445,324             -             -      23,445,324 
Francois Barrault           500,000             -             -         500,000 
 
James Brooke(iii)        35,153,419             -             -      35,153,419 
Stephen Baldwin 
 (v)                              -             -       932,600         932,600 
 
 

(i) Had the power to exercise, control the exercise of, or influence the exercise of, the voting powers or disposal of the securities to which the relevant interest relates of the 16,110,592 ordinary shares held by MHB Holdings Pty Ltd and 206,683 shares held by Paua Pty Ltd. On 19 February 2013, MHB Holdings Pty Ltd, holding as agent, transferred 3,030,303 ordinary fully paid shares to an unrelated principal, unrelated to Mr Mathews.

(ii) Had the power to exercise, control the exercise of, or influence the exercise of, the voting powers or disposal of the securities to which the relevant interest relates of the 16,110,592 ordinary shares held by MHB Holdings Pty Ltd, 62,005 held by Paua Pty Ltd, and 7,272,727 shares held by National Nominees Limited. On 19 February 2013, MHB Holdings Pty Ltd, holding as agent, transferred 3,030,303 ordinary fully paid shares to the principal, unrelated to Mr Halliday.

(iii) James Brooke has a relevant interest in shares held by Henderson Global Investors Limited. James Brooke resigned on 1 May 2013.

   (iv)    David Smart retired as a Director on 22 March 2013. 
   (v)     Stephen Baldwin appointed a Director on 25 November 2011. 

Notes to the Financial Statements for the financial year ended 31 October 2013

 
 27.  RELATED PARTY DISCLOSURES (continued) 
 
 
c) Key management personnel equity holdings (continued) 
 

Options issued by eServGlobal Limited to Key Management Personnel

 
 
                 Balance      Granted     Exercised   Net other    Balance   Balance    Vested       Vested     Vested 
                   at 1         as                      change       at      vested     but not        and      during 
                 November  compen-sation                             31       at 31   exercisable  exercisable   the 
                                                                   October   October                             year 
                   No.          No.          No.         No.         No.       No.        No.          No.       No. 
Year to 31 
 October 2013 
Craig Halliday  1,500,000              -          -  (1,500,000)          -        -            -            -       - 
R Arame         1,000,000        150,000          -            -  1,150,000        -            -            -       - 
S Blundell      1,000,000        250,000          -            -  1,250,000        -            -            -       - 
P 
 Montessori(i)    750,000        500,000          -            -  1,250,000        -            -            -       - 
                 Balance      Granted     Exercised   Net other    Balance   Balance    Vested       Vested     Vested 
                   at 1         as                      change       at      vested     but not        and      during 
                   July    compen-sation                             31       at 31   exercisable  exercisable   the 
                                                                   October   October                             year 
                   No.          No.          No.         No.         No.       No.        No.          No.       No. 
Year to 31 
 October 2012 
Craig Halliday  1,000,000      1,500,000          -  (1,000,000)  1,500,000        -            -            -       - 
R Arame         1,000,000      1,000,000          -  (1,000,000)  1,000,000        -            -            -       - 
S Blundell      1,000,000      1,000,000          -  (1,000,000)  1,000,000        -            -            -       - 
P 
 Montessori(i)          -        750,000          -            -    750,000        -            -            -       - 
 
 
   (i)             P Montessori was employed on 6 February 2012. 

Each executive share plan option converts into one ordinary share of eServGlobal Limited when the option is exercised and the exercise price paid. When options are issued, no amounts are paid or payable by the recipient of the option (Refer Note 6).

 
d) Non-executive directors option holdings 
 

There were no options in issue to non-executive directors during the financial year or in the prior financial period.

Notes to the Financial Statements for the financial year ended 31 October 2013

 
 27.  RELATED PARTY DISCLOSURES (continued) 
 
 
                                                      Consolidated 
 
                                               Year Ended     Year Ended 
                                                31 October    31 October 
                                                   2013          2012 
                                                    $              $ 
      e) Loans from related parties 
      Loans from shareholders                            -       6,000,000 
 
        During the year, the Group paid 
        down all of the secured loans 
        from shareholders (refer Note 
        16). 
      f) Other related party transactions 
 
    Interest on shareholder loans                  252,691    915,740 
 
  Mr Baldwin's Director's Fees, 
   as detailed in the Directors' 
   Report, are paid to his private 
   company                                          91,142     87,083 
  Mr Mathews' Directors Fees have 
   been paid to his private company 
   since April 2013                                 70,000          - 
 
  g) Parent Entities 
 The parent and ultimate parent entity in the Group 
  is eServGlobal Limited. 
 
 

Notes to the Financial Statements for the financial year ended 31 October 2013

 
28.    NOTES TO THE STATEMENT OF CASH FLOWS 
                                                                   Consolidated 
                                                              Year Ended   Year Ended 
                                                              31 October   31 October 
                                                                    2013         2012 
                                                                   $'000        $'000 
       a) Reconciliation of cash 
       For the purposes of the statement of cash 
        flows, cash and cash equivalents includes 
        cash on hand and in banks and investments 
        in money market instruments, net of outstanding 
        bank overdrafts. Cash at the end of the financial 
        year as shown in the statement of cash flows 
        is reconciled to the related items in the 
        statement of financial position as follows: 
       Cash and cash equivalents                                   4,909        3,794 
       Bank overdraft                                                  -            - 
                                                                   4,909        3,794 
 
       b) Financing facilities 
       Secured loan facility 
 
               *    amount used                                    3,000        7,200 
                                                                       -            - 
               *    amount unused 
       Total Secured loan facilities                               3,000        7,200 
 
 
        c) Reconciliation of profit/ (loss) for the 
         year to net cash flows from operating activities 
        Profit/(loss) for the year                                10,374         (15,589) 
        Interest income                                             (11)            (562) 
        Depreciation of non-current assets                           468              637 
        Amortisation of non-current assets                         1,875            4,704 
        (Profit)/loss on disposal of non-current 
         assets                                                     (10)              123 
        Foreign exchange (gain)/loss, including changes 
         in foreign currency net assets and liabilities          (6,534)            2,290 
        Equity settled share-based payments                          456              624 
        Proceeds from asset disposal (escrow deposit)                  -         (23,307) 
 
        (Increase)/decrease in current income tax 
         balances                                                (4,101)          (6,835) 
        (Increase)/decrease in deferred tax balances             (4,320)          (1,435) 
        Changes in net assets and liabilities, net 
         of effects from acquisition of businesses: 
        (Increase)/decrease in assets: 
          - Receivables                                          (7,752)           26,331 
          - Inventories                                               84               12 
 
        Increase/(decrease) in liabilities: 
          - Trade payables                                           327          (7,428) 
          - Provisions                                               394            (747) 
          - Other liabilities                                      (136)             (68) 
        Net cash used in operating activities                    (8,886)         (21,250) 
 
 

Notes to the Financial Statements for the financial year ended 31 October 2013

 
28.  NOTES TO THE STATEMENT OF CASH FLOWS (continued) 
 
 
                                                  Consolidated 
                                             31 October  31 October 
                                                2013        2012 
                                                $'000       $'000 
 d) Cash balance not available for use         1,014        428 
 
 

The above cash balance which is not available for use is held as security by the financial institutions in relation to a financial guarantee that has been issued on behalf of the company.

 
 29.   FINANCIAL INSTRUMENTS 
       a) Significant Accounting Policies 
      Details of the significant accounting policies and methods adopted, 
       including the criteria for recognition, the basis of measurement 
       and the basis on which revenues and expenses are recognised, 
       in respect of each class of financial asset, financial liability 
       and equity instrument are disclosed in Note 1 to the financial 
       statements. 
 
       b) Capital Risk Management 
      The Group manages its capital to ensure that entities in the 
       Group will be able to continue as a going concern while maximising 
       the return to stakeholders through the optimisation of the debt 
       and equity balance. The Group's overall strategy remains unchanged 
       from the year ended 31 October 2012. 
 
       The capital structure of the Group includes cash and cash equivalents 
       and equity attributable to equity holders of the parent, comprising 
       issued capital, reserves and retained earnings. At 31 October 
       2013 the Group had bank borrowings of $ 3.0m (2012: $ nil). 
       The Group has no other borrowings (2012: $7.2m secured borrowings). 
       Operating cash flows are used to maintain and expand the Group's 
       assets as well as to pay for operating expenses, tax liabilities 
       and software development activities. 
 
       c) Financial Risk Management 
        Objectives 
      The Group's activities expose it to a variety of financial risks: 
       market risk (including currency and interest rate risk), credit 
       risk and liquidity risk. The Group's overall risk management 
       program focuses on the unpredictability of financial and exchange 
       rate markets and seeks to minimise potential adverse effects 
       on the Group's performance. The Group seeks to minimise the 
       effect of foreign currency risks using derivative financial 
       instruments detailed at 29 (e). A risk management framework, 
       including the policy on use of financial derivatives is governed 
       by the Board of Directors. The Group does not enter into or 
       trade financial instruments, including derivative financial 
       instruments, for speculative purposes. 
 
       d) Market Risk 
      The Group's activities expose it primarily to the financial 
       risks of changes in foreign currency exchange rates. The Group 
       may enter into forward foreign exchange contracts to cover foreign 
       currency receipts from specific customer orders. There has been 
       no change to the Group's exposure to market risks or the manner 
       in which it manages and measures the risk from the previous 
       period. 
 
 
 

Notes to the Financial Statements for the financial year ended 31 October 2013

 
 29.   FINANCIAL INSTRUMENTS (continued) 
       e) Foreign Currency Risk Management 
       The Group undertakes certain transactions denominated in foreign 
        currencies that are different to the functional currency of 
        the respective entities undertaking the transactions, hence 
        exposures to exchange rate fluctuations arise. The group may 
        use foreign currency exchange contracts to hedge these risks. 
        No such contracts were entered into during the current year 
        (2012: nil). 
 
        The carrying amount of the Group's foreign currency denominated 
        monetary assets and monetary liabilities at the reporting 
        date that are denominated in a currency that is different 
        to the functional currency of the respective entities holding 
        the monetary assets and liabilities are as follows: 
                                       Assets                 Liabilities 
                               31 October   31 October   31 October   31 October 
                                     2013         2012         2013         2012 
                                    $'000        $'000        $'000        $'000 
 US Dollars                         2,399        2,532           60          266 
 Euro                                  43           98            -           14 
 UK Pounds                              -            -          154           23 
 Egyptian Pounds                      483           20            -            - 
 Indonesian Rupees                    115           35            -            - 
 Indian Rupees                         71           36            -            - 
 Romanian Lei (RON)                    39           23            -            - 
 UAE Dirham (AED)                     116           89            -            - 
 
 
 
                                               Consolidated 
                                       31 October  31 October 
                                             2013        2012 
Categories of financial instruments         $'000       $'000 
Financial Assets: 
Cash and cash equivalents                   4,909       3,794 
Loans and receivables 
       Receivables                          8,049       8,791 
       Deposits and accrued interest        1,323         284 
 
Financial Liabilities: 
Trade payables (at amortised 
 cost)                                      2,019       1,359 
Borrowings                                  3,000       7,200 
 

Notes to the Financial Statements for the financial year ended 31 October 2013

 
 29.   FINANCIAL INSTRUMENTS (continued) 
 
 
Foreign currency sensitivity analysis 
   The following table details the Group's sensitivity to a 10% increase 
     and decrease in the Australian dollar against the relevant foreign 
    currencies, which represents management's assessment of the possible 
    change in foreign exchange rates. The sensitivity analysis includes 
   only outstanding foreign currency denominated monetary items (arising 
       from monetary assets and liabilities held at balance date in a 
      currency different to the functional currency of the respective 
       entities holding the assets or liabilities) and adjusts their 
       translation at a year end for a 10% change in foreign currency 
                                   rates. 
                                                       Profit or loss 
                                                        Consolidated 
Currency                                           31 October    31 October 
                                                         2013          2012 
                                                        $'000         $'000 
US Dollar                                                 273           311 
Euro                                                        5            12 
UK Pounds                                                  17             3 
Egyptian Pounds                                            54             2 
Indonesian Rupees                                          13             4 
Indian Rupees                                               8             4 
Romanian Lei (RON)                                          4             3 
UAE Dirham (AED)                                           13            10 
 
A positive number indicates an increase in profit or loss with 
 the Australian Dollar strengthening against the respective currency. 
 For a weakening of the Australian Dollar against the respective 
 currency there would be an equal and opposite impact on the profit, 
 and the amounts above would be negative. 
 
 
In management's opinion, the above sensitivity analysis is not 
 fully representative of the inherent foreign exchange risk as 
 the year end exposure does not necessarily reflect the exposure 
 during the course of the year. 
 
 In addition, the Group includes certain subsidiaries whose functional 
 currencies are different to the Group's presentation currency. 
 The main operating entity outside of Australia is based in France. 
 As stated in the Group's Accounting Policies Note 1(e), on consolidation 
 the assets and liabilities of these entities are translated into 
 Australian dollars at exchange rates prevailing on the balance 
 date. The income and expenses of these entities is translated 
 at the average exchange rates for the year. Exchange differences 
 arising are classified as equity and are transferred to a foreign 
 exchange translation reserve. The Group's future reported profits 
 could therefore be impacted by changes in rates of exchange between 
 the Australian Dollar and the Euro. 
 f) Interest Rate Risk Management 
The Group's exposure to interest rate risk at 31 October 2013 
 is in respect of interest generated on deposits balances invested 
 during the course of the year and interest incurred on external 
 borrowings. Cash deposits yielded a weighted average interest 
 rate of 0.97% for the financial year (2012: 0.2%), and borrowings 
 were incurred at a weighted average rate of 8.87% for the current 
 financial year (2012: 9.75%). 
 
 Interest rate sensitivity analysis 
   The Group's sensitivity to interest rates is on surplus cash placed 
      on short-term deposit or drawings on borrowing facilities. The 
        Group's net sensitivity to interest rate movements is not 
      Notes to the Financial Statements for the financial year ended 
                             31 October 2013 
 
                 considered to be material to the Group. 
 
 
 29.   FINANCIAL INSTRUMENTS (continued) 
 
 
 g) Credit Risk Management 
Credit risk refers to the risk that a counterparty will default 
 on its contractual obligations resulting in financial loss to 
 the Group. The Group has adopted the policy of dealing with creditworthy 
 counterparties, as a means of mitigating the risk of financial 
 loss from defaults. Trade receivables consist of a relatively 
 small number of closely managed customers, spread across diverse 
 geographical areas. Ongoing credit evaluation is performed on 
 the financial condition of accounts receivable as part of the 
 overall client management process. 
 
 The carrying amount of the financial assets recorded in the financial 
 statements, net of any allowance for losses, represents the Group's 
 maximum exposure to credit risk. 
 
 
 h) Liquidity Risk Management 
Ultimate responsibility for liquidity risk management rests 
 with the board of directors, who have built an appropriate liquidity 
 risk management framework for the management of the Group's 
 short, medium and long-term funding and liquidity management 
 requirements. The Group manages liquidity risk by maintaining 
 adequate reserves, banking facilities and reserve borrowing 
 facilities by continuously monitoring forecast and actual cash 
 flows and matching the maturity profiles of financial assets 
 and liabilities. 
 
 Liquidity and interest risk 
  tables 
The following tables detail the Group's remaining contractual 
 maturity for its non-derivative financial liabilities. The tables 
 have been drawn up based on the undiscounted cash flows of financial 
 liabilities based on the earliest date on which the Group can 
 be required to pay. The table includes principal cash flows. 
 
 
                   Weighted 
                    average 
                   effective 
                   interest   Less than              3 months 
                     rate      1 month   1-3 months   - 1 year  1-5 years 
                       %        $'000       $'000      $'000      $'000 
Consolidated 
31 October 2013 
Trade payables 
 - Non-interest 
 bearing               -        1,346       673          -          - 
Borrowings           7.60%        -          -         3,000        - 
 
 
31 October 2012 
Trade payables 
 - Non-interest 
 bearing                -        906        453          -          - 
Borrowings          9.75%         -          -         1,200      6,000 
 

Notes to the Financial Statements for the financial year ended 31 October 2013

 
 29.   FINANCIAL INSTRUMENTS (continued) 
 
 
The following tables detail the Group's expected maturity for its 
 non-derivative financial assets. The tables have been drawn up based 
 on the undiscounted contractual maturities of the financial assets 
 including interest that will be earned on those assets except where 
 the Group anticipates that the cash flow will occur in a different 
 period based on the earliest date on which the Group can expect 
 to receive payment. The table includes both interest and principal 
 cash flows. 
 
                             Weighted 
                              average 
                             effective 
                             interest   Less than              3 months 
                               rate      1 month   1-3 months   - 1 year  1-5 years  5+ years 
                                 %        $'000       $'000      $'000      $'000      $'000 
Consolidated 
31 October 2013 
Cash and cash equivalents     0.12%         4,909           -          -          -         - 
Deposits - Non-interest 
 bearing                        -               -           -      1,323          -         - 
Trade receivables - 
 Non-interest bearing            -          4,427       2,213      1,409          -         - 
                                            9,336       2,213      2,732          -         - 
 
31 October 2012 
Cash and cash equivalents     0.02%         3,794           -          -          -         - 
Deposits - interest             -                           -          -                    - 
 bearing                                        -                                 - 
Deposits - Non-interest 
 bearing                        -               -           -        284          -         - 
Trade receivables - 
 Non-interest bearing            -          4,835       2,418      1,538          -         - 
                                            8,629       2,418      1,822          -         - 
 
 
 
 i) Fair Value of Financial Instruments 
The fair values of financial assets and financial liabilities 
 are determined as follows: 
  *    The fair value of other financial assets and 
       financial liabilities are determined in accordance 
       with generally accepted pricing models based on 
       discounted cash flow analysis using prices from 
       observable current market transactions; 
 
 
 
 The directors consider that the carrying amount of financial 
 assets and financial liabilities recorded at amortised cost 
 in the financial statements approximates their fair values. 
 
 

Notes to the Financial Statements for the financial year ended 31 October 2013

 
30.   PARENT ENTITY INFORMATION 
 
      (a) Financial position               31 October    31 October 
                                              2013          2012 
                                             $'000         $'000 
      Assets 
 Current assets                                  2,412           894 
 Non-current assets                             38,304        21,972 
 Total assets                                   40,716        22,866 
 
      Liabilities 
 Current liabilities                             3,362         1,792 
 Non-current liabilities                             -         6,000 
 Total liabilities                               3,362         7,792 
 
      Equity 
 Issued capital                                106,695        90,770 
 Accumulated losses                           (71,814)      (77,713) 
 
      Reserves 
 Employee equity-settled benefits                2,473         2,017 
 
 Total equity                                   37,354        15,074 
 
      (b) Financial performance 
                                           Year Ended    Year Ended 
                                            31 October    31 October 
                                               2013          2012 
                                              $'000         $'000 
 
 Profit/(loss) for the year                      5,899      (14,422) 
      Other comprehensive income                     -             - 
 Total comprehensive income/(loss)               5,899      (14,422) 
 
 
 
 

(c) Guarantees entered into by the parent entity

eServGlobal Limited has not provided any guarantees in relation to any of its subsidiaries.

(d) Contingent liabilities of the parent entity

There are no contingent liabilities for the parent entity.

(e) Commitments for the acquisition of property, plant and equipment by the parent entity

There are no commitments for the acquisition of property, plant and equipment by the parent entity.

 
            Notes to the Financial Statements for the financial year ended 
                                    31 October 2013 
 
                                 31. SUBSEQUENT EVENTS 
           On 19 December 2013 eServGlobal concluded an agreement to create 
              a new joint venture with MasterCard and BICS (eServGlobal's 
            current partner in HomeSend) for the international mobile money 
             transfer service, HomeSend. Under the terms of the agreement, 
             eServGlobal will contribute its Homesend business, including 
             staff that are directly related to the HomeSend business into 
             a newly formed company ("NewCo"). Following the transaction, 
            MasterCard will own 55% of NewCo, eServGlobal will own 35% and 
           BICS will own 10%. Based on the initial shareholdings, MasterCard 
              will be entitled to appoint three directors to the Board of 
             NewCo, eServGlobal will be entitled to make two appointments 
                  and BICS will be entitled to nominate one director. 
 
            MasterCard will contribute cash for its interest in NewCo with 
             eServGlobal to receive EUR9.0m ($13.6 million) in cash, which 
            includes EUR3.45 million ($5.21 million) to be held in escrow, 
          net of a pro rata of NewCo's estimated working capital requirements 
             for the medium term. In addition, MasterCard will enter into 
            a commercial agreement with HomeSend which will have an initial 
           duration of three years and automatic yearly renewal thereafter. 
              The commercial agreement will require MasterCard to use its 
         best endeavors to promote the HomeSend service utilising MasterCard's 
                                    sales channels. 
 
            There are conditions precedent to the creation of the HomeSend 
              joint venture and those conditions, together with a summary 
          of the material terms and conditions of the HomeSend joint venture 
          have been included in the regulatory announcement dated 19 December 
                                         2013. 
 
           As a result of the transfer of Homesend business to the HomeSend 
             joint venture, eServGlobal will recognise a gain on disposal 
            of between EUR23.5m - EUR24.2m in 2014 ($33.9m - $35.0m) based 
             on consideration of EUR30.0m ($43.3m) less assets classified 
                   as held for sale and estimated selling expenses. 
 
              The assets attributable to the HomeSend business (including 
           the allocated goodwill component) have been classified as "Assets 
             classified as held for sale" in the Consolidated Statement of 
                       Financial Position as at 31 October 2013. 
 
              The expected taxable profit arising from the Homesend joint 
            venture has resulted in the recognition of a deferred tax asset 
             and associated income tax credit of EUR4.7M ($6.8M) as at 31 
             October 2013 relating to recoupment of income tax losses not 
                   previously recognised by the consolidated entity. 
 
             On 23 December 2013 eServGlobal announced that it had entered 
        into a subscription agreement with an existing Australian institutional 
            investor for the Company to issue 4,500,000 fully paid ordinary 
        shares at AUD$0.75 (GBP0.41) per share, raising AUD$3.375M (GBP1.843M). 
                        No fees were payable on the placement. 
 
          The 4,500,000 fully paid ordinary shares were issued on 30 December 
             2013 (being represented by depositary interests in CREST) and 
             admitted to AIM on 30 December 2013. Following the issue, the 
            Company's total issued share capital is 253,545,997 fully paid 
                           ordinary shares of no par value. 
           Notes to the Financial Statements for the financial year ended 
                                   31 October 2013 
 32.   ADDITIONAL COMPANY INFORMATION 
      eServGlobal Limited is a listed public company, incorporated 
       in Australia and operating in Australia, Europe, the Middle 
       East, North Africa, Asia/Pacific and the Americas. 
 
 
Registered Office 
c/o Simpsons Solicitors 
 Level 2, Pier 8/9 
 23 Hickson Road 
 Millers Point Sydney NSW 2000 
 Australia 
 

Additional Securities Exchange Information

as at 22 January 2014

 
Ordinary share capital 
253,545,997 fully paid ordinary shares are held by 951 individual shareholders 
 on the Australian Securities Exchange and 198 individual depository interest 
 holders on the London Stock Exchange (AIM). 
 All issued ordinary shares carry one vote per share. 
 
Options 
18 individual option holders hold 9,100,000 options 
 Options do not carry a right to vote. 
 
Distribution of holders of equity securities 
                                      Fully Paid Ordinary        Depository Interests            Options- not 
                                             Shares               Listed on LSE (AIM)                listed 
                                          Listed on ASX 
1-1,000                                       131                         16                           - 
1,001-5,000                                   357                         25                           - 
5,001-10,000                                  179                         26                           - 
10,001-100,000                                232                         72                           - 
100,001-Over                                   52                         59                          18 
Total                                         951                         198                         18 
 
  Holding less than a marketable 
  parcel                                        68 
 
Substantial shareholders                                                Number 
Legal and General Investment Management 
 Plc                                                                  45,295,200 
Henderson Global Investors Ltd                                        35,153,419 
Acorn Capital Limited                                                 32,913,500 
Investec Asset Management Limited                                     19,047,619 
 
                                 Twenty largest holders of quoted equity securities 
            Australian Securities Exchange                               London Stock Exchange (AIM) 
          Computershare Clearing Pty Ltd holds 
         157,666,241 ordinary fully paid shares 
          on behalf of the Depositary Interest 
                        Holders. 
      Ordinary Shareholders            Number      % of       Depository Interest (DI)            Number         % of 
                                                capital                Holders                             DI Holders 
                                                         NORTRUST NOMINEES LIMITED 
NATIONAL NOMINEES LIMITED          20,134,023      7.94   <TDS>                               29,959,699        19.01 
                                                         VIDACOS NOMINEES LIMITED 
MHB HOLDINGS PTY LTD(#)            13,080,289      5.16   <2303>                              18,809,453        11.93 
J P MORGAN NOMINEES AUSTRALIA                            STATE STREET NOMINEES 
 LIMITED                           11,799,467      4.65   LIMITED <OM04>                      18,000,000        11.42 
HSBC CUSTODY NOMINEES                                    HSBC GLOBAL CUSTODY NOMINEE 
 (AUSTRALIA) LIMITED                9,547,822      3.77   (UK) LIMITED <764685>               12,500,000         7.93 
BT PORTFOLIO SERVICES 
 LIMITED <MCMANAMEY SUPER                                HSBC GLOBAL CUSTODY NOMINEE 
 FUND A/C>                          4,121,388      1.63   (UK) LIMITED <667656>               11,648,006         7.39 
HSBC CUSTODY NOMINEES 
 (AUSTRALIA) LIMITED <NT-COMNWLTH                        NORTRUST NOMINEES LIMITED 
 SUPER CORP A/C>                    3,903,233      1.54   <SLEND>                              6,506,936         4.13 
CITICORP NOMINEES PTY 
 LIMITED <COLONIAL FIRST                                 NUTRACO NOMINEES LIMITED 
 STATE INV A/C>                     3,030,436      1.20   <UKREITS>                            6,186,986         3.93 
MR DAVID BATKIN + MRS 
 ADRIENNE BATKIN + MRS 
 JENNIFER BEST <D & A BATKIN                             BNY (OCS) NOMINEES LIMITED 
 FAMILY A/C>                        3,030,303      1.20   <HIT>                                5,595,790         3.55 
CITICORP NOMINEES PTY                                    THE BANK OF NEW YORK (NOMINEES) 
 LIMITED                            1,953,197      0.77   LIMITED <RUEGF>                      5,300,000         3.36 
                                                         PLATFORM SECURITIES NOMINEES 
PATRICK MCGRORY                     1,730,426      0.68   LIMITED <KKCLT>                      5,151,597         3.27 
MIRRABOOKA INVESTMENTS                                   HSBC GLOBAL CUSTODY NOMINEE 
 LIMITED                            1,300,000      0.51   (UK) LIMITED <944287>                4,000,000         2.54 
RBC INVESTOR SERVICES 
 AUSTRALIA NOMINEES PTY                                  HSBC GLOBAL CUSTODY NOMINEE 
 LIMITED <PISELECT>                 1,002,183      0.40   (UK) LIMITED <978777>                3,260,714         2.07 
LINK 405 PTY LTD                      995,759      0.39  CHASE NOMINEES LIMITED                3,000,000         1.90 
MR STEPHEN JOHN BALDWIN 
 + MRS ANDREA MAREE BALDWIN 
 <THE STEVE BALDWIN SF                                   FITEL NOMINEES LIMITED 
 A/C>                                 850,000      0.34   <DMOD>                               2,108,000         1.34 
JP MORGAN NOMINEES AUSTRALIA                             HSBC GLOBAL CUSTODY NOMINEE 
 LIMITED <CASH INCOME A/C>            673,299      0.27   (UK) LIMITED <887711>                2,044,037         1.30 
MR NIGEL PILCHER + MRS 
 FRANCES PILCHER <PILCHER                                JAMES CAPEL (NOMINEES) 
 SUPER FUND A/C>                      555,000      0.22   LIMITED <PC>                         1,825,000         1.16 
                                                         HARGREAVES LANSDOWN (NOMINEES) 
MR FRANCOIS BARRAULT                  500,000      0.20   LIMITED <HLNOM>                      1,737,778         1.10 
                                                         BNY (OCS) NOMINEES LIMITED 
HALLAM DRAINAGE PTY LTD               500,000      0.20   <UKREITS>                            1,707,708         1.08 
                                                         HSBC GLOBAL CUSTODY NOMINEE 
MR JAMES PRATT                        500,000      0.20   (UK) LIMITED <909731>                1,100,000         0.70 
                                                         BARCLAYSHARE NOMINEES 
MR IAN FRASER MCMANAMEY               376,266      0.15   LIMITED                                886,640         0.56 
 
 

(#) On 30 December 2013 MHB Holdings Pty Ltd transferred 10,534,834 shares to Paua Pty Ltd and 2,545,455 Shares to Mr Paul Beesley. These transfers have not been recorded on the Company's register of members at 22 January 2014.

 
 Secretary 
 Tom Rowe 
 
 Chief Financial Officer 
 Stephen Blundell 
 
 Registered Office & Principal Administration Office 
 C/o Simpsons Solicitors 
  Level 2, Pier 8/9 
  23 Hickson Road 
  Millers Point Sydney NSW 2000 
  Australia 
 
 Share Registry 
 Computershare Registry Services Pty Ltd 
  Level 3, 60 Carrington Street 
  Sydney NSW 2000 
  Australia 
 
 Stock Exchange listings 
 eServGlobal Limited's ordinary shares are quoted on the Australian 
  Securities Exchange Limited under the ticker "ESV", and on the London 
  Stock Exchange (AIM) as Depository Interests under the ticker "ESG". 
 
 
 
 

This information is provided by RNS

The company news service from the London Stock Exchange

END

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