As the only vendor in
the Magic Quadrant providing zero-integration process mining at
enterprise scale, Skan's always-on process intelligence platform
delivers unparalleled AI-powered observation
MENLO
PARK, Calif., May 15, 2024
/PRNewswire/ -- Skan, the leader in process and operational
intelligence technology, today announced it has been named a Niche
Player in the 2024 Gartner Magic Quadrant for Process Mining
Platforms. We believe that this achievement marks a significant
milestone for Skan, demonstrating its commitment to delivering
innovative and customer-centric solutions in the process mining
landscape.
According to Gartner, process mining platforms are defined as
"platforms that are designed to discover, monitor, and improve
processes by extracting knowledge from events captured in
information systems to continuously deliver visibility and
insights." Despite its departure from traditional
integration-centric process mining approaches, Skan's AI-powered
Process Intelligence platform stands out as the only vendor in the
entire Magic Quadrant that does not require backend system
integration to extract process mining insights at enterprise
scale.
Through flexible cloud and on-premise solutions, Skan uniquely
combines process and task mining to create a continuous,
comprehensive view of business operations. Unlike competitors in
the 2024 Gartner Magic Quadrant, who primarily offer standalone
task mining solutions, Skan's real-time, 360-degree view empowers
organizations to derive comprehensive workforce, process, and
technology insights at scale, providing a complete picture of both
end-to-end processes and human-centric tasks.
"We are thrilled to be recognized for our customer satisfaction
and relentless pursuit of advancing process intelligence
technology," said Avinash Misra, CEO
at Skan. "We believe that being recognized in the 2024 Magic
Quadrant for Process Mining is a testament to Skan's commitment to
innovation and customer value."
Skan's commitment to a customer-centric approach results in
exceptional customer retention and satisfaction year-over-year.
Additionally, as part of its suite of GenAI-powered solutions, Skan
introduced askSkan, delivering real-time narrative insights that
convert raw data into actionable information. This introduction of
askSkan is complemented by its forthcoming AI-driven Autonomous
Learning and Optimization solution, which not only enhances the
platform's usability but also streamlines customer decision-making
processes.
"We are proud of our team's hard work and dedication, which we
believe has culminated in this recognition from Gartner," added
co-founder and Chief Product Officer Manish
Garg. "With plans to integrate generative AI more deeply
into our platform with automated insights discovery and enhance
autonomous learning and optimization capabilities, Skan is poised
to lead the way in driving operational excellence and business
transformation."
To access the full report and to learn more about Skan's
positioning, visit here. Watch Skan's recent webinar with the VP of
Research at Gartner, "Reimagine Business Operations with Gen-AI
powered Process Intelligence," to learn how organizations are
taking advantage of the Gen-AI innovation to accelerate operational
excellence and business transformation with data-driven insights
and guided decision-making powered by Gen-AI.
Gartner Disclaimer:
Gartner, Magic Quadrant for Process Mining Platforms, By
Marc Kerremans, David Sugden, Nick
Duffy, 29 April 2024
GARTNER is a registered trademark and service mark of Gartner
and Magic Quadrant is a registered trademark of Gartner, Inc.
and/or its affiliates in the U.S. and internationally and are used
herein with permission. All rights reserved.
Gartner does not endorse any vendor, product or service
depicted in its research publications, and does not advise
technology users to select only those vendors with the highest
ratings or other designation. Gartner research publications consist
of the opinions of Gartner's research organization and should not
be construed as statements of fact. Gartner disclaims all
warranties, expressed or implied, with respect to this research,
including any warranties of merchantability or fitness for a
particular purpose.
About Skan
Founded in 2018, Skan has empowered some of
the world's largest enterprises to swiftly and effectively
transform their operations using its AI-powered Process
Intelligence platform. By observing work continuously down to the
millisecond and at scale, Skan delivers actionable insights that
fuel innovation and drive transformative outcomes. The secure and
privacy-first platform installs in minutes, requiring no
integration with existing systems. This ease of use empowers
businesses to capture valuable insights from every corner of their
operations, leading to improved efficiency, higher impact
automation, increased productivity, better compliance, and elevated
customer experiences.
View original content to download
multimedia:https://www.prnewswire.com/news-releases/skan-recognized-as-a-niche-player-in-the-2024-gartner-magic-quadrant-for-process-mining-platforms-report-302145594.html
SOURCE Skan