Providing Uninterrupted Service Across More
Than 50 Commuter Routes
Taking Steps to Maintain Continuous Service as
it Transitions Certain Routes
Customers Should Continue Booking Trips and
Tracking Schedules Through Coach USA and Megabus Apps
PARAMUS,
N.J., July 16, 2024 /PRNewswire/ -- Coach
USA (the "company"), a leading
provider of passenger transportation and mobility services, today
reaffirmed that it is continuing to provide service to customers
and commuters across New Jersey
and New York.
Customers and commuters can book trips and track schedules
through the Coach USA and Megabus
apps, as well as online at https://www.coachusa.com,
https://us.megabus.com and https://ca.megabus.com.
"Coach USA is serving more than
50 commuter routes in New Jersey
and New York, including all
services to / from points in New
York and New Jersey to
various points in Manhattan," said
Derrick Waters, Chief Executive
Officer of Coach USA. "We want to
reassure commuters and the people who rely on our buses across our
communities that we are here to get them to and from work, school
and wherever else they may be traveling. We encourage customers to
book their trips through our app and online like they always do and
look forward to serving them today and in the future."
The company also confirmed it is taking steps to transition
service and mitigate disruption across the 20 local transit lines
in Bergen, Passaic and Hudson counties for which it has notified New
Jersey Transit that it expects to cancel its contract with New
Jersey Transit by August
16th. The Passaic contract has already been awarded to
another operator. Coach USA is
providing uninterrupted service in the meantime across all 20
lines, and it expects that service on those lines will continue
when the lines are transitioned to new operators.
Mr. Waters continued, "We recognize the impact of transitioning
the operations of a route on our people, as well as the customers
and communities that rely on it, and we are doing everything we can
to ensure continued service on routes in Bergen, Passaic and Hudson counties. We have been proactive in
communicating with New Jersey Transit and other interested parties
with respect to these lines and others that we are continuing to
serve. We are confident that the next operators of those lines will
continue serving those communities.
Additional Information
On June 11, 2024, Coach
USA announced that it commenced
voluntary Chapter 11 proceedings in the U.S. Bankruptcy Court for
the District of Delaware to
facilitate sale processes to preserve jobs, ensure continued
service and maximize the value of its businesses.
Additional information about the court-supervised sale processes
is available at http://coachusaprocess.com/. As always, passengers
and commuters can find up-to-date information on service advisories
and alerts at https://www.coachusa.com/service-advisories and
https://us.megabus.com/service-alerts.
About Coach USA
Coach USA is one of the
nation's largest passenger transportation companies where the top
priority is the safety of its customers and employees. We have over
2,050 vehicles and more than 2,700 employees who serve millions of
passengers. Coach USA provides
critical local and intercity transport services for communities
throughout the United States and
Canada via Coach Canada. Coach
USA also owns and operates
Megabus, which provides affordable, express bus service for
intercity travel. Since launching in 2006, Megabus has served more
than 50 million customers throughout more than 500 cities across
the nation.
Media Contact
Michael Freitag / Aaron Palash / Spencer
Hoffman / Catherine Simon
Joele Frank, Wilkinson Brimmer
Katcher
212-355-4449
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SOURCE Coach USA