Luma's Patient Success Platform™ connects patients to their
care, automates outreach and readiness tasks for staff, and unifies
all aspects of a patient's care journey with Oracle Health
integration
SAN
FRANCISCO, Aug. 1, 2024 /PRNewswire/ -- Luma Health,
a leading patient engagement platform and a member of the Oracle
PartnerNetwork (OPN), today announced that it has achieved Oracle
Validated Integration Expertise across all Oracle Health domains
for its bidirectional integration of Luma's Patient Success
Platform™. Luma's platform has also achieved Integrated with Oracle
Cloud Expertise and is available in the Oracle Cloud Marketplace.
Luma orchestrates every aspect of the patient journey, from access
to communication to readiness, with EHR-integrated and AI-enabled
scheduling, waitlist, intake, payments, call deflection, dynamic
next steps, and more. Its proven expertise and integration with
Oracle support successful patient journeys for millions of patients
across the United States.
Expertise is a core tenet of the Oracle PartnerNetwork (OPN)
program and allows Oracle partners to highlight their capabilities
in a focused area. Ultimately, Expertise is designed to make it
easy for customers to identify partners who can deliver quality
solutions and minimize risk for their specific needs.
To achieve the Oracle Validated Integration with Oracle Health
Expertise, partners like Luma meet a series of qualifiers,
including demonstrating that the integration performs as
documented. Learn more about Expertise, including viewing the
complete Expertise Catalog, at
www.oracle.com/partnernetwork/expertise.
Luma's AI-enabled Patient Success Platform™ goes beyond patient
engagement with personalized access, communication, and readiness
next steps for each patient based on their preferences and Oracle
Health electronic health record. Luma's products include automated
outreach, waitlist management, call deflection to text, due balance
reminders, automated population health outreach, and more. Luma's
products have helped some health systems save hundreds or thousands
of hours in a year with solutions including patient
self-scheduling, the option to switch from phone call to text, and
digital forms. Some health systems have also saved millions in
annual revenue by reducing manual staff phone calls or reducing
no-shows. For example, Luma customers using Oracle filled more than
350 same-day appointment cancellations using Luma's waitlist within
six months. One health system reduced patient wait times by 33 days
on average; another captures $500K
more in annual revenue while caring for a patient population 95%
managed by Medicare. "Our Luma-Oracle Health integration was done
in under a month," said Ahad Yousuf,
MD, Strategic Projects, Quality, and BI at SJ Health. "And, it was
a bi-directional integration that later allowed full appointment
booking with data flowing back to Oracle."
"Luma is a leader in end-to-end patient access, communication,
and readiness and integrates with Oracle Health at many of the
nation's largest health systems," said Ricky Fletcher, Luma Health's director of
partnerships. "Achieving Oracle Validated Integration Expertise
validates our integration with Oracle Health and our continued
commitment to building a best-in-class patient journey with our
customers."
"Achieving Oracle Validated Integration with Oracle Health
Expertise gives our customers the confidence that the integration
of Luma Health's Patient Success Platform is functionally sound and
performs as tested," said David
Hicks, group vice president, Worldwide ISV Cloud
Business Development, Oracle. "For solutions deployed on
premises, in the cloud, or both, Oracle Validated Integration
applies a rigorous technical review process that helps to reduce
deployment risk and improves the user experience of the partner's
integrated offering."
About Luma Health
Luma was founded on the idea that
healthcare should work better for all patients. Instead of a
disconnected experience, where patients are forced to be their own
healthcare advocates and provider teams struggle to reach their
patients, every point along the care journey should be simple,
seamless, and effective. Luma's Patient Success Platform™ empowers
patients and providers to be successful by connecting and
orchestrating all the steps in the patient journey, along with all
the operational workflows and processes in the healthcare
ecosystem. Headquartered in San
Francisco, Luma serves more than 600 health systems,
integrated delivery networks, federally qualified health centers,
specialty networks, and clinics across the United States, and today orchestrates the
care journeys of more than 35 million patients. Additional
information about the company is available at the Luma website, the
Luma blog, LinkedIn, Facebook, and Twitter.
About Oracle Validated Integration Expertise
Oracle
Validated Integration Expertise, available through Oracle
PartnerNetwork (OPN), gives customers confidence that the
integration of a complementary partner software product with an on
premises Oracle Application has been validated and the products
work together as designed. This can help customers reduce risk,
improve system implementation cycles, and provide for smoother
upgrades and simpler maintenance. Oracle Validated Integration
applies a rigorous technical process to review partner integrations
and partners who successfully earn an Oracle Validated Integration
Expertise are authorized to use the "Oracle Validated Integration"
badge.
About Oracle PartnerNetwork
Oracle PartnerNetwork
(OPN) is Oracle's partner program designed to enable partners to
accelerate the transition to cloud and drive superior customer
business outcomes. The OPN program allows partners to engage with
Oracle through track(s) aligned to how they go to market: Cloud
Build for partners that provide products or services built on or
integrated with Oracle Cloud; Cloud Sell for partners that resell
Oracle Cloud technology; Cloud Service for partners that implement,
deploy and manage Oracle Cloud Services; Oracle Industry Healthcare
for partners that provide commercially available products and/or
services built with Oracle Cloud and Oracle Health technologies;
and License & Hardware for partners that build, service or sell
Oracle software licenses or hardware products. Customers can
expedite their business objectives with OPN partners who have
achieved Expertise in a product family or cloud service. To
learn more visit: http://www.oracle.com/partnernetwork
Trademarks
Oracle, Java, MySQL and NetSuite are
registered trademarks of Oracle Corporation. NetSuite was the first
cloud company—ushering in the new era of cloud computing.
CONTACT: Kara Bodner,
kara@lumahealth.io
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SOURCE Luma Health