Conduent HR and Learning Services Recognized in 1st Everest Group PEAK Matrix Assessment on Learning
August 25 2020 - 7:45AM
Conduent Incorporated (Nasdaq: CNDT) has been named a Major
Contender in Everest Group’s first ever PEAK Matrix assessment on
Learning. The report, Learning Services PEAK Matrix® Assessment
with Service Provider Landscape 2020, assesses 18 different
providers on their overall capabilities and their impact on the
market, including value delivered.
Everest Group identified Conduent’s Learning
Solutions offerings across the entire value chain of learning
services, from consulting, content development and delivery to
learning administration, as a company strength. They also
recognized Conduent’s partnership ecosystem, which provides clients
innovation in delivery, including virtual reality/augmented
reality, microlearning, curation of content, learning experience
and pathways.
“Conduent’s broad range of learning services and
global delivery presence enable it to transform its clients’
learning functions,” according to Priyanka Mitra, Practice
Director, Everest Group. “Its ability to provide a seamless range
of enabling technology solutions through multiple partnerships
under a single umbrella sets it apart from many of its peers.”
Conduent HR and Learning Solutions focuses on a
client’s broad learning constituency – employees, customers,
vendors, business leaders and channel partners – to design and
successfully deliver learning services. Annually, learners consume
more than 20 million hours of content that has been designed and/or
delivered by Conduent, while employers realize an average 20%
reduction in operating costs. As COVID-19 quickly forced
companies to transition to remote working, Conduent was able to
leverage their partnership ecosystem to help clients sustain
business continuity and enhance workforce skills through virtual
learning.
“Leveraging our internal experts, innovative
partners and an array of learning solutions, Conduent works with
clients to develop learning strategies designed for their workforce
and to meet their rapidly changing business goals,” said Tracy
Amabile, Global Head of HR Services at Conduent. “We are proud to
be recognized by Everest Group in their inaugural assessment for
our work in driving a learning agenda that helps companies be more
effective and impact their business results.”
According to the Everest Group, the Learning
Services market is witnessing an increasing demand from companies
of all sizes. The rising demand is primarily driven by the
need to upskill and reskill employees in line with changing
business needs, while simultaneously enhancing employee engagement
to increase productivity.
About Conduent Conduent delivers
mission-critical services and solutions on behalf of businesses
and governments – creating exceptional outcomes for its clients and
the millions of people who count on them. Through people, process
and technology, Conduent solutions and services automate workflows,
improve efficiencies, reduce costs and enable revenue growth. It’s
why most Fortune 100 companies and over 500 government entities
depend on Conduent every day to manage their essential interactions
and move their operations forward.
Conduent’s differentiated services and solutions improve
experiences for millions of people every day, including two-thirds
of all insured patients in the U.S., 11 million employees who use
its HR Services, and nearly nine million people who travel
through toll systems daily. Conduent’s solutions deliver
exceptional outcomes for its clients including $17 billion in
savings from medical bill review of workers compensation claims, up
to 40% efficiency increase in HR operations, and up to 40%
improvement in processing costs, while driving higher end-user
satisfaction. Learn more at www.conduent.com.
Media Contact:Duane Brozek, Conduent,
+1-951-288-9807, duane.brozek@conduent.com
Investor Relations Contacts:Alan Katz,
Conduent, +1-973-526-7173, alan.katz@conduent.comRebecca Koar,
Conduent, +1-862-308-7105, rebecca.koar@conduent.com
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Conduent is a trademark of Conduent Incorporated in the United
States and/or other countries.
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