BEIJING, Sept. 28, 2021 /PRNewswire/ -- Dell Technologies
(NYSE: DELL), JD Group (NASDAQ: JD and HKEX: 9618), and Dada Group
(NASDAQ: DADA), announced that they will strengthen their
partnership in promoting the digital transformation of physical
stores, creating an innovative omni-channel retail growth model and
one-hour living circle, or services ecosystem, for digital
products. Yi Chen, General Manager
of Consumer Retail of Consumer and Small Business Division at Dell
China; Lipin Wang, General Manager
of the Omni-channel Computer Business Department at JD; and
Guangsen Mou, General Manager of the
Consumer Electronics and Home Appliances Business Department at
Dada's JDDJ, signed an agreement in Beijing on September
27.
To date, 79 Dell retail stores and 123 of Dell's ALIENWARE retail
stores in China have launched on JD.com and JD Daojia
(JDDJ), Dada's on-demand retail platform. When Chinese consumers
order via JD.com and the JDDJ platform, digital products are
delivered to them from the nearest Dell store within one hour by
Dada's delivery riders. In the future, the three companies will
partner to further expand the service radius of one-hour delivery,
bringing convenient shopping experience of digital products to more
consumers.
"We look forward to working closely with the JDDJ to serve
consumers better", said Yi Chen. "We
will accelerate the digital transformation of retail, building a
high-quality retail system, and actively empowering retail
partners."
"As a leading supply chain-based technology and service
provider, JD has always maintained a close partnership with Dell in
online sales, offline stores, and sales for SMEs. Our trust and
mutual assistance have comprehensively improved customers'
consumption experience," said Lipin
Wang. "This cooperation effectively helps Dell integrate its
omni-channel sales and services, while bringing each customer a
fresh shopping experience with one-hour delivery of digital
products."
"In the era of hyperlocal e-commerce, digital transformation of
the retail industry is the prevailing trend," said Guangsen Mou of JDDJ. "JDDJ has committed to
working with partners to promote the omni-channel strategy and
digital transformation, helping the physical stores reduce costs
and increase efficiency, creating more values for the partners and
retail industry."
In the partnership, the three companies will collaborate deeply
in product management, and digital marketing, in the meantime
refine user operation and optimization of fulfillment efficiency.
Leveraging the strengths of supply chain and digital platforms, JD
and Dada Group are committed to offering more Chinese consumers
with convenient on-demand retail service for digital products,
while accelerating the digital transformation of Dell physical
stores.
In January 2021, Dell's ALIENWARE
had established a close partnership with JDDJ to create a one-hour
service ecosystem of digital products. This marked JDDJ as the
first on-demand retail platform in China to launch ALIENWARE physical stores and
products. As a leader in the global PC game industry, ALIENWARE's
digital products have been favored by Chinese consumers since
becoming available for sale in China. According to JDDJ, sales of Dell
products on the platform this August increased by nearly 10 times
compared with June.
About Dell Technologies
Dell Technologies (NYSE: DELL) helps organizations and
individuals build their digital future and transform how they work,
live and play. The company provides customers with the industry's
broadest and most innovative technology and services portfolio for
the data era
About JD.com
JD.com is a leading supply chain-based technology and service
provider. The company's cutting-edge retail infrastructure seeks to
enable consumers to buy whatever they want, whenever and wherever
they want it. The company has opened its technology and
infrastructure to partners, brands and other sectors, as part of
its Retail as a Service offering to help drive productivity and
innovation across a range of industries.
About Dada Group
Dada is a leading platform of local on-demand retail and
delivery in China. It operates
JDDJ, one of China's largest local
on-demand retail platforms for retailers and brand owners, and Dada
Now, a leading local on-demand delivery platform open to merchants
and individual senders across various industries and product
categories. The company's two platforms are inter-connected and
mutually beneficial. The Dada Now platform enables an improved
delivery experience for participants on the JDDJ platform through
its readily accessible fulfillment solutions and strong on-demand
delivery infrastructure. Meanwhile, the vast volume of on-demand
delivery orders from the JDDJ platform increases order volume and
density for the Dada Now platform. In June
2020, Dada Group began trading on the Nasdaq Global Market,
under the ticker symbol "DADA."
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SOURCE Dada Group