Idaho’s Prompt Pay to Receive a Government Experience Award
September 14 2018 - 9:53AM
Business Wire
The Center for Digital Government’s annual
competition recognizes applications that offer sophisticated
digital user experiences
Idaho’s innovative electronic payment solution, Prompt Pay, was
named a winner in the State Government-to-Citizen Category of the
2018 Government Experience Awards. The Center for Digital
Government (CDG) will present the awards on Sept. 28, 2018 in
Austin, Texas.
The CDG Government Experience Awards recognize the achievements
and best practices of states, cities and counties that have gone to
the web and beyond to radically improve the experience of
government and push the boundaries of how citizen services are
delivered.
Only available to public entities in Idaho, Prompt Pay allows
state and local governments to send payment links, either
individually or in bulk, to customers via SMS text and email.
Since Prompt Pay’s launch in April of this year, a growing
number of Idaho state and local offices have been using it to
securely process payments and collect outstanding balances from
customers. For example, the Idaho Department of Transportation
utilizes it for periodic data requests; the Idaho Supreme Court has
implemented the service for its party verification requests; the
City of Meridian relies on Prompt Pay for taking building permit
payments; and the City of Heyburn uses it for utility payments.
“Prompt Pay is an important resource for the City of Meridian
that allows one-time customers the ability to make payments
remotely,” said Mindi Smith, City of Meridian Permit Technician.
“This enables city personnel to better service our customers’ needs
and provide a more efficient payment option. It also eliminates the
need for customers to visit our office or send others in on their
behalf,” Smith added.
Since payees are responsible for entering credit card
information on their own devices or computers, government employees
and systems are completely removed from exposure to credit card
data as well as Payment Card Industry scope.
Prompt Pay uses a highly secure, best-in-class processor for
Visa, MasterCard, AMEX, Discover and electronic check payments. For
more information on Prompt Pay, visit promptpay.idaho.gov.
About Access Idaho
Access Idaho is the administrator of Idaho’s official Web portal
(idaho.gov) and provider of electronic government solutions for the
state. The network manager for the portal is Idaho Information
Consortium, a subsidiary of digital government firm NIC.
About NIC
NIC Inc. (Nasdaq: EGOV) is the nation’s premier
provider of innovative digital government solutions and secure
payment processing, which help make government interactions more
accessible for everyone through technology. The family of NIC
companies has developed a library of more than 13,000 digital
government services for more than 6,000 federal, state, and local
government agencies. Among these solutions is the ground-breaking
personal assistant for government, Gov2Go, delivering citizens
personalized reminders and a single platform for all government
interactions. More information is available at www.egov.com.
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Access IdahoRich Steckler, 208-332-0102
x1120rich@accessidaho.org
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