ISG Launches ISG Automation on Demand™
May 11 2023 - 9:00AM
Business Wire
Cloud-based platform-as-a-service delivers
automation infrastructure, technologies and licenses at
scale
Information Services Group (ISG) (Nasdaq: III), a leading global
technology research and advisory firm, today announced the global
launch of ISG Automation on Demand™, a cloud-hosted automation
platform-as-a-service.
ISG Automation on Demand is a consumption-based managed service
for commonly used automation tools such as robotic process
automation (RPA), natural language processing (NLP) and intelligent
document processing (IDP). The platform offers end-to-end
automation of enterprise business processes and manages users’
automation infrastructure, licenses and maintenance.
The solution currently leverages the latest automation tools
from UiPath, SS&C Blue Prism, ServiceNow and C TWO, and is
hosted on the cloud through a partnership with Microsoft Azure. New
technologies are added to the platform regularly, ensuring users
stay up to date with evolving technologies.
“After an initial—often successful—automation launch, many
organizations find their progress is stalled by the time, resources
and expense required to continue; by lightning-fast changes in
automation tools, or by staff turnover,” said Chip Wagner, CEO of
ISG Automation. “This solution enables clients to scale automation
at significantly lower cost than building the capability on
premises, control the use of technology licenses and gain access to
the latest automation technologies on demand.”
The ISG Automation on Demand cloud platform centralizes
automation administration and governance. An embedded Center of
Excellence maintains, supports and optimizes bots and processes to
ensure the technology operates optimally. Clients access their
system through an intuitive, self-service dashboard.
Automation licenses and infrastructure can be easily scaled up
for unplanned volume or scaled down for lower demand, avoiding the
underutilization that results from buying licensing and
infrastructure for peak volume even if that peak volume is not
experienced daily. Just-in-time provisioning allows users to simply
pay for what they use.
“Virtually any business can benefit from automation technology,
but very few businesses are automation experts,” said Cass Bishop,
director and product leader for ISG Automation on Demand. “A
platform that can be deployed quickly and easily, without the need
for a complex infrastructure setup, initial capital investment or
sophisticated in-house technical expertise, is the best way to
enjoy the benefits of automation without risking an expensive and
time-consuming process that under-delivers ROI.”
The platform encourages innovation by enabling companies to
quickly test and iterate with new capabilities, and eliminates the
need to budget, approve and purchase licenses and infrastructure
based on peak utilization estimates.
ISG Automation offers a range of intelligent automation
consulting, implementation and software services, as well as
subscription-based digital enablement platform capabilities that
enable clients to quickly build and scale their bot workforces and
access hands-on learning to compress the learning curve and
increase developer productivity.
Additional information about ISG Automation on Demand is
available on the ISG website.
About ISG
ISG (Information Services Group) (Nasdaq: III) is a leading
global technology research and advisory firm. A trusted business
partner to more than 900 clients, including more than 75 of the
world’s top 100 enterprises, ISG is committed to helping
corporations, public sector organizations, and service and
technology providers achieve operational excellence and faster
growth. The firm specializes in digital transformation services,
including automation, cloud and data analytics; sourcing advisory;
managed governance and risk services; network carrier services;
strategy and operations design; change management; market
intelligence and technology research and analysis. Founded in 2006,
and based in Stamford, Conn., ISG employs more than 1,600
digital-ready professionals operating in more than 20 countries—a
global team known for its innovative thinking, market influence,
deep industry and technology expertise, and world-class research
and analytical capabilities based on the industry’s most
comprehensive marketplace data. For more information, visit
www.isg-one.com.
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version on businesswire.com: https://www.businesswire.com/news/home/20230511005548/en/
Press:
Will Thoretz, ISG +1 203 517 3119 will.thoretz@isg-one.com
Julianna Sheridan, Matter Communications for ISG +1 978-518-4520
isg@matternow.com
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