FOSTER CITY, Calif.,
Feb. 16, 2022 /PRNewswire/
-- Modernize Home Services announces today the debut of
Connect, a new automated messaging platform to help contractors
grow their business by making it easier to follow up and engage
with homeowners.
Following up is a crucial stage for contractors to win business
after homeowners express interest. But successful communication in
the closing phase, as well as during project delivery, can be
tedious and time-consuming for the contractor and hinges on using a
mode that suits the homeowner.
Homeowners' preference for communicating with contractors varies
widely and has recently shifted towards text messages. In a recent
Modernize survey of more than 1,700 homeowners, 46% said they
prefer to communicate with their home services professional via
text message. Another 46% of homeowners prefer email, and 8% want
to speak on the phone. With Connect, homeowners are able to respond
via their preferred medium in a way that's simple and easy to use
for the professional. This method of contractor-homeowner
communication has been proven to increase close-rates by an average
of 15% on new sales leads.
Connect is designed to assist busy professionals by automating
the process of following up with initial sales leads as well as
facilitating ongoing communications.
- Follow up messages can be timed and tailored for
introductory appointments, estimates, contract signings, deposits,
and project scheduling
- Messages can be personalized and automated across texts,
emails, and phone calls
- Homeowner satisfaction can be monitored and enhanced through
project completion
- Positive ratings and reviews can be encouraged after
projects are completed
"Quick and consistent homeowner communication is a critical
component of every professional's process," says Jeff Barnes, vice president of Modernize Home
Services. "With Connect, home services professionals will be able
to leverage this unique offering to sell and secure more projects,
and collect essential feedback during —and after— projects. This
exciting resource supports our ongoing mission to help
professionals grow their business and support homeowners with their
projects."
Connect features built-in integrations with many popular home
improvement websites, as well as custom integrations for online
ratings and review sites. The platform is already being utilized by
more than 1,400 clients throughout the
United States.
Connect will be offered for free to new and existing customers
of Modernize Home Services for the next two months. Visit
Modernize.com/contractor-resources/Connect-by-Modernize for more
information.
About Modernize Home Services
For more than 15 years,
Modernize Home Services has been a leader in the home improvement
and services industry, connecting homeowners with contractors and
other home services professionals. Modernize.com operates in
more than 15 high-value, high-consideration home segments,
including new and replacement windows, solar installation, roofing,
heating and air conditioning, siding, bathrooms and kitchens, new
and replacement gutters, home security, and others. The
business serves a network of more than 2,000 contractors and
professionals across these segments.
Modernize Home Services is owned and operated by QuinStreet,
Inc. (Nasdaq: QNST), a leader in providing performance
marketplace technologies and services to the financial services and
home services industries. QuinStreet is a pioneer in delivering
online marketplace solutions to match searchers with brands in
digital media. The company is committed to providing consumers with
the information and tools they need to research, find, and select
the products and brands that meet their needs.
Twitter: https://twitter.com/Modernizepros
Facebook: https://www.facebook.com/ModernizePros/
Media Contact
Amy
Eury
Senior Manager, Public Relations
QuinStreet, Inc.
412-532-9352
aeury@quinstreet.com
LinkedIn
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SOURCE Modernize.com