American Water Resources Employee Recognized For Customer Service Excellence
April 07 2016 - 11:47AM
Business Wire
American Water (NYSE: AWK), the nation’s largest publicly traded
water and wastewater utility company, today announced that one of
its American Water Resources subsidiary employees, Kina Patterson,
customer service and sales representative, received the prestigious
Customer Engagement Professional Award from the Professional
Association for Customer Engagement (PACE). This award recognizes
an outstanding member company for an individual’s performance
during the 2015 calendar year.
“Kina places a high value on providing exceptional customer
service and is most deserving of this award,” said President of
American Water Resources Malcolm Conner. “At American Water,
customers are our number one priority, and Kina strives to go above
and beyond and puts each individual customer first. She
continuously creates an excellent experience for our
customers.”
Kina joined American Water Resources (AWR) in January 2015 and
is extremely dedicated to her job. She is known for her exceptional
communication skills - leaving each and every customer happy. Her
supervisor, Stephanie Hack, says that "Kina walks through the door
with a smile every single day and each call reflects the smile she
provides physically. As she performs her daily tasks, she works
through every account thoroughly, paying very close attention to
detail and completing them in a timely manner."
Kina received the award at the National PACE Conference in
Orlando, Fla. earlier this week. In addition, Shirley Adams, a
claims representative for AWR, was recognized as a runner-up for
the same award at the conference.
About American Water Resources
American Water Resources offers Service Line Protection Programs
to homeowners in 43 states and Washington, D.C., and currently
services more than 1.6 million contracts. The company has been
providing protection programs for more than 15 years, and holds a
97 percent Customer Satisfaction rating and an A+ Rating from the
Better Business Bureau. American Water Resources also provides its
Protection Programs to homeowners through municipal partnerships
with the New York City Department of Environmental Protection,
Orlando Utilities Commission, Nashville Metro Water Services and
others. American Water Resources is part of American Water
Enterprises, a market-based subsidiary of American Water. For more
information, visit the American Water Resources website at
AWRUSA.com.
About American Water
Founded in 1886, American Water is the largest publicly traded
U.S. water and wastewater utility company. Marking its 130th
anniversary this year, the company employs more than 6,700
dedicated professionals who provide regulated and market-based
drinking water, wastewater and other related services to an
estimated 15 million people in 47 states and Ontario, Canada. More
information can be found at www.amwater.com.
Click here to subscribe to Mobile Alerts for American Water.
View source
version on businesswire.com: http://www.businesswire.com/news/home/20160407006269/en/
American WaterDenise Venuti FreeExternal Communications
Manager856-309-4690denise.free@amwater.com
American Water Works (NYSE:AWK)
Historical Stock Chart
From Sep 2024 to Oct 2024
American Water Works (NYSE:AWK)
Historical Stock Chart
From Oct 2023 to Oct 2024