Marriott Heads Hospitality and Leisure Companies in Management Top 250 -- Journal Report
September 20 2018 - 12:19PM
Dow Jones News
Two hotel companies cracked the top 100 of the Management Top
250 ranking: Marriott International Inc. and Hilton Worldwide
Holdings Inc.
Marriott, ranked No. 19 overall, led its hospitality-and-leisure
sector peers on customer satisfaction. In that category, which
measures things such as customer loyalty and how well customer
expectations are met, Marriott scored in the top 8% of all
companies analyzed.
The sector includes hotels, restaurants and other travel- and
leisure-related companies.
Hilton, at No. 59 overall, scored highest in the sector for
employee engagement and development. The company scored in the top
6% in that category, which includes employees' views on their jobs
and their self-reported pay versus that of peers at other
companies.
Starbucks Corp. was the only other company in the sector to rank
in the top 100. It was No. 25 overall and excelled on measures of
innovation and financial strength.
The Management Top 250 is based on the core principles of the
late business guru Peter Drucker. Mr. Drucker influenced
generations of business leaders with his writings, including a
regular column in The Wall Street Journal. The ranking, first
published in December, was compiled by the Drucker Institute.
See more analysis and the full list of the 2017 Management Top
250 at wsj.com/managementtop250. Plus, read about how technology,
telecommunications, media and entertainment, financial, energy,
utilities, automotive, consumer products, health care and life
sciences, consumer and business services, retail and wholesale,
transportation and logistics, industrial goods and real estate and
construction companies rank.
The full methodology is available at
on.wsj.com/top-250-methodology.
-- Dave Pettit ( @pettitd)
Write to Dave Pettit at dave.pettit@wsj.com
(END) Dow Jones Newswires
September 20, 2018 13:04 ET (17:04 GMT)
Copyright (c) 2018 Dow Jones & Company, Inc.
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