Q2 Helps 4Front Credit Union Boost Primacy and Member Satisfaction
January 14 2025 - 9:00AM
Business Wire
Q2’s industry-leading digital banking platform
strengthens member engagement for 4Front Credit Union, increasing
monthly logins to over one million
Q2 Holdings, Inc. (NYSE: QTWO), a leading provider of digital
transformation solutions for financial services, today announced it
has enabled 4Front Credit Union (“4Front”) to transform its digital
banking experience for its 100,000 members and successfully grow
its annual loan volume by $60 million.
4Front, a Michigan-based credit union with more than $1 billion
in assets, has successfully modernized its previous systems to
deliver a differentiated digital banking experience, operational
excellence and improved member engagement and loyalty. The credit
union also leverages Q2 Innovation Studio to provide members with
access to popular fintech solutions directly within the digital
banking app, eliminating the need for members to go to third-party
sources.
“Our partnership with Q2 not only helps us build credibility
with our members; it increases primacy,” said 4Front Credit Union
CEO Andy Kempf. “For us, deepening the end-user experience by
providing our members with the solutions they need is critical and
ultimately helps us foster stronger member engagement. Today, our
members know they don’t need to go elsewhere because we’re keeping
pace with their expectations.”
4Front leverages pre-built fintech solution integrations such as
SavvyMoney through Q2 Innovation Studio and also integrates
third-party fintech solutions, like QCash, into its digital banking
experience through Q2 Innovation Studio’s robust, award-winning
SDK. Doing so has enabled the credit union to offer valuable
financial wellness solutions directly to its members and generate
significant growth in loan volume without requiring additional
marketing or overhead investment. As a result, member engagement
and satisfaction has increased with more than a million monthly
logins.
“In today’s environment, speed to market is critical. By
providing members with access to the fintech solutions directly
through the digital banking platform, financial institutions can
quickly and more fully serve their account holders’ financial
needs,” said Anthony Ianniciello, vice president of Product
Management, Q2. “We are committed to empowering 4Front Credit
Union’s continued success as they strive to meet the growing
demands of their members.”
To learn more about 4Front’s partnership with Q2, read the case
study here.
To learn more about the Q2 Innovation Studio, click here.
About Q2 Holdings, Inc.
Q2 is a leading provider of digital transformation solutions for
financial services, serving banks, credit unions, alternative
finance companies, and fintechs in the U.S. and internationally. Q2
enables its financial institutions and fintech companies to provide
comprehensive, data-driven digital engagement solutions for
consumers, small businesses and corporate clients. Headquartered in
Austin, Texas, Q2 has offices worldwide and is publicly traded on
the NYSE under the stock symbol QTWO. To learn more, please visit
Q2.com. Follow us on LinkedIn and X to stay up to date.
About 4Front Credit Union
Celebrating over 70 years in Michigan, 4Front Credit Union
serves over 100,000 members, with assets of over $1 billion and 20
locations. As a not-for-profit cooperative, 4Front prides itself on
making banking smart and simple for its members, wherever they are
on their financial journey. Membership eligibility is open to
anyone who lives, works, attends school, or worships in Michigan.
Visit www.4frontcu.com.
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MEDIA CONTACTS
Carly Baker Q2 Holdings, Inc. carly.baker@q2.com
210-391-1706
Rob Marsh 4Front Credit Union rmarsh@4frontcu.com
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