T-Mobile and AT&T Work Together to Give Customers New Call Authentication Protections
August 14 2019 - 8:05AM
Business Wire
Competitors put differences aside to fight
unwanted robocalls for customers
- What’s the news: Today, AT&T and T-Mobile are
delivering SHAKEN/STIR caller authentication technology that works
across both their networks, an important step towards industry-wide
call verification.
- Why it matters: U.S. mobile customers received nearly 48
billion robocalls last year – more than 150 calls for every adult!
Unwanted robocalls aren’t slowing down but caller verification can
help customers better decide which calls they answer or
ignore.
- Who it’s for: Anyone who is tired of the growing number
of fraudulent robocalls.
T-Mobile (NASDAQ: TMUS) and AT&T (NYSE: T) today began
rollout of cross-network call authentication based on SHAKEN/STIR
standards – another big step toward protecting consumers from
unwanted robocalls.
This press release features multimedia. View
the full release here:
https://www.businesswire.com/news/home/20190814005435/en/
SHAKEN/STIR technology lets consumers know that an incoming call
is really coming from the number listed on the caller ID display –
not a spoofed robocall or scammer. While authentication won’t solve
the problem of unwanted robocalls by itself, it is a key step
toward giving customers greater confidence and control over the
calls they answer.
For example, a call that is illegally “spoofed” – or shows a
faked number – will fail the SHAKEN/STIR Caller ID verification and
will not be marked as verified. By contrast, verification will
confirm that a call is really coming from the identified number or
entity. More calls will be verified over time as more device
providers participate, and as more network providers implement the
standards.
The FCC has recommended SHAKEN/STIR standards to digitally
validate phone calls. The acronym stands for Signature-based
Handling of Asserted Information Using toKENs (SHAKEN) and the
Secure Telephone Identity Revisited (STIR).
For more information on all the ways T-Mobile is protecting
customers, including capable handsets, visit
https://www.t-mobile.com/resources/call-protection. For Metro by
T-Mobile customers, more information is available at
https://www.metropcs.com/shop/services/protection. For more
information on all the ways AT&T is protecting customers,
including capable handsets, visit
https://about.att.com/story/2019/att_call_protect.html and
https://att.com/CyberAware.
###
About T-Mobile US, Inc.
As America's Un-carrier, T-Mobile US, Inc. (NASDAQ: TMUS) is
redefining the way consumers and businesses buy wireless services
through leading product and service innovation. Our advanced
nationwide 4G LTE network delivers outstanding wireless experiences
to 83.1 million customers who are unwilling to compromise on
quality and value. Based in Bellevue, Washington, T-Mobile US
provides services through its subsidiaries and operates its
flagship brands, T-Mobile and Metro by T-Mobile. For more
information, please visit http://www.t-mobile.com.
About AT&T Communications
We help family, friends and neighbors connect in meaningful ways
every day. From the first phone call 140+ years ago to mobile video
streaming, we innovate to improve lives. We’re building FirstNet
just for first responders and creating next-generation mobile 5G.
With DIRECTV, DIRECTV NOW and WatchTV, we deliver entertainment
people love to talk about. Our smart, highly secure solutions serve
nearly 3 million global businesses – nearly all of the Fortune
1000. And worldwide, our spirit of service drives employees to give
back to their communities.
AT&T Communications is part of AT&T Inc. (NYSE:T). Learn
more at att.com/CommunicationsNews.
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version on businesswire.com: https://www.businesswire.com/news/home/20190814005435/en/
Media Contacts T-Mobile US, Inc. Media Relations
MediaRelations@t-mobile.com
AT&T Communications Dan Feldstein Dan.Feldstein@att.com
Investor Relations Contact T-Mobile US, Inc.
investor.relations@t-mobile.com http://investor.t-mobile.com
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